Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,903 Reviews)
Rating breakdown 28,903 reviews
5 Stars
24,770
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
My samsung
on August 17, 2026
Posted by: Butcherman611
[This review was collected as part of a promotion.] Sometimes you get half of a message, you can't see the rest. The text is too big and you can't make it smaller, and sometimes when you shut your phone off, whenever was in the background, playing still keeps on playing, and you have to go in and keep on resetting your phone, restarting your phone, it's quite annoying
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hi there Butcherman611, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team to assist you with the experience you mention with your messages and media. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on August 17, 2026
Posted by: Enhanced
[This review was collected as part of a promotion.] I chose this phone its awesome extremely functional, sleek high tech a true performer. Enhanced
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has many great qualities
on August 17, 2026
Posted by: Get2bent
[This review was collected as part of a promotion.] I chose the samsung galaxy 25 because it's slim and the camera is great.I love having a pen as well . It has a good design all together.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best phone
on August 17, 2026
Posted by: SamsungSon
[This review was collected as part of a promotion.] I chose to review this phone because I watched a video on it and i want it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra nice
on August 17, 2026
Posted by: Ross35
[This review was collected as part of a promotion.] I chose this phone because is better resolution camera!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra facts
on August 17, 2026
Posted by: NenaSays
[This review was collected as part of a promotion.] One of the best decisions I made for myself was choosing the Galaxy S25 Ultra. This phone is super fast and has a bright clear screen. Any photos I take are of professional grade. The five[5] camera lenses take exceptional pictures. The AI options are plentiful and the predictive text options are superb. For an excellent cellular phone experience, go Samsung. Especially the S25 Ultra. Enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 17, 2026
Posted by: GodKiller69
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra because it is one of Samsung’s flagship products. At the time I purchased it, it had some of the highest specifications available. I’m not sure if the S26 Ultra has surpassed it yet, but I wouldn’t be surprised, since Samsung is always stepping up its game with each new generation of phone it comes out with.
I primarily use my phone for streaming videos across practically every streaming service available, and as long as I have a good connection, my Samsung S25 Ultra handles anything I can throw at it. Gaming on this phone is also fantastic. It has a gaming mode that allows you to customize settings to either push the phone to its highest capabilities or reduce performance to save battery and data. Even when pushing it to its limits, the phone stays surprisingly cool. I’ve had phones overheat in the past, but the S25 Ultra handles heat extremely well.
There is a lot to talk about when it comes to this phone. It is packed with features that I probably haven’t even used yet, but if I ever want to learn more, YouTube and Samsung offer great instructional videos. Besides streaming, gaming, occasional calls and texts, and maybe doing some doodles with the S Pen, I don’t do much else with my phone. Even so, I can confidently say that the Samsung S25 Ultra is a great phone, and I would recommend it to just about anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
slick design handsome phone with the best quality
on August 17, 2026
Posted by: 57sam120
[This review was collected as part of a promotion.] The best quality phone ever been owned before and also best looking design phone in the market. I love sharp corners square design.
Value
5
Written by a customer while visiting Samsung US