Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,649 Reviews)
Rating breakdown 19,649 reviews
5 Stars
16,935
4 Stars
2,121
3 Stars
357
2 Stars
109
1 Star
127
86%of customers recommend this product.
(
794 out of
927)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
A Masterpiece of Innovation: Samsung S25 Ultra
on February 18, 2025
Posted by: TruthSeeker
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a perfect blend of cutting-edge tech and premium design. Its sleek curved edges, titanium frame, and stunning blue color make it a joy to hold, while the camera array not only looks futuristic but delivers exceptional quality, zoom, & low-light performance. I love better zoom quality.
The 6.9-inch QHD+ Dynamic AMOLED 2X display is breathtaking, with ProScaler enhancing brightness and clarity as you use the phone. I’d love to see this feature work even better seamlessly across Netflix and all apps. Samsung’s cool AI features elevate the experience—seamless actions across apps make multitasking fluid, Now Brief keeps updates organized, and Audio Eraser cleans up unwanted background noise.
The S Pen remains a game-changer for precision writing and document editing. Removing Bluetooth was a smart move—it wasn’t essential, but the S Pen itself is irreplaceable.
Samsung’s software updates will only make this phone better, refining the already-impressive cameras and AI-powered enhancements. The Galaxy S25 Ultra is an absolute powerhouse, setting new standards in design, performance, and smart AI-driven features. A 5-star device, without a doubt.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Significant upgrade from s24u
on February 18, 2025
Posted by: B0bBush
[This review was collected as part of a promotion.] Looks and feels like a significant upgrade. Visually stunning display using pro scaling, truly blowing away the past and present competition with this stunning display.
Lighter and rounded device is sharp.
Lighter and rounded device is sharp.
With a few downgrade. Fewer Spen functionality. No S view case.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hello B0bBush, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the appearance and display quality of your new device, and feel that it has been upgraded significantly. We have provided a link to an article to help you discover the functionality of your redesigned S Pen. We have also provided a link to the full device manual to help you discover the voice commands and hand gestures that can replace some of the functionality of the previous S Pen. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great photos!
on February 18, 2025
Posted by: Htownnnn
[This review was collected as part of a promotion.] I am loving the new S25 Ultra. It takes AMAZING photos! Runs smooth and great image quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A very refined product
on February 18, 2025
Posted by: Fenceguy
[This review was collected as part of a promotion.] I am in love with this new phone, I use it for my own business, and some of the features like seamless actions across apps, Now Brief, Audio Eraser, AI , amazing camera, are all features that just make this phone feel premium! The fit and finish is spectacular, the little changes like the rounded corners really sold me and could not be happier with this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely fast processing
on February 18, 2025
Posted by: Chalo20191
[This review was collected as part of a promotion.] I have had samsung phones in the past but this phone feels extremely fast, battery life is excellent and display resolution is superb. Seamless connection works great with my tab 9 ultra and galaxy book 3 pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI assist and looks of the model
on February 18, 2025
Posted by: PalS25
[This review was collected as part of a promotion.] It feels really good to hold the phone in hand after samsung S5. Im really enjoying this flat and sharp phone. And AI features is out of this world. It's really working great with slimmess across app. It's really easy to work with and it understands perfectly regardless your accent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra Review.
on February 18, 2025
Posted by: jerrypc
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and it’s been an impressive device for both work and entertainment. As someone who juggles business tasks, streaming, and gaming, this phone delivers a seamless experience but has a few setbacks.
One of my favorite features is seamless actions across apps, switching between emails, video calls, and spreadsheets for work is effortless. I can quickly copy text from an email and paste it into a document without lag, and running multiple apps in split-screen mode is smooth.
The 6.9-inch Dynamic AMOLED 2X display is stunning, making streaming shows, gaming, and watching sports a great experience. The adaptive refresh rate makes scrolling buttery smooth, and outdoor visibility is excellent. I use my phone for Netflix, YouTube, and sports updates, and the colors pop beautifully.
The 200MP camera is excellent, especially in daylight, capturing sharp and detailed images. Night mode has improved, reducing graininess in low-light shots. A standout feature is Audio Eraser, which is incredibly useful for work. When recording meetings or voice memos, it removes background noise, making everything sound crisp and clear, a big plus for busy environments.
Now Brief has been helpful in organizing my day by summarizing emails, messages, and schedules. The S Pen is great for notes, but I was disappointed that Samsung removed Bluetooth functionality, making it less useful for remote controls.
One of my favorite features is seamless actions across apps, switching between emails, video calls, and spreadsheets for work is effortless. I can quickly copy text from an email and paste it into a document without lag, and running multiple apps in split-screen mode is smooth.
The 6.9-inch Dynamic AMOLED 2X display is stunning, making streaming shows, gaming, and watching sports a great experience. The adaptive refresh rate makes scrolling buttery smooth, and outdoor visibility is excellent. I use my phone for Netflix, YouTube, and sports updates, and the colors pop beautifully.
The 200MP camera is excellent, especially in daylight, capturing sharp and detailed images. Night mode has improved, reducing graininess in low-light shots. A standout feature is Audio Eraser, which is incredibly useful for work. When recording meetings or voice memos, it removes background noise, making everything sound crisp and clear, a big plus for busy environments.
Now Brief has been helpful in organizing my day by summarizing emails, messages, and schedules. The S Pen is great for notes, but I was disappointed that Samsung removed Bluetooth functionality, making it less useful for remote controls.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on February 18, 2025
Posted by: Machew
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a fantastic upgrade! Coming from the S23 Ultra, the speed is noticeably improved. The display is gorgeous, especially with HDR content (crank that brightness!). One Bar and One UI 7 are nice additions. Samsung nailed it!
Heads-up though: The S Pen no longer has Bluetooth. If you rely on those features, this might not be the upgrade for you.
Heads-up though: The S Pen no longer has Bluetooth. If you rely on those features, this might not be the upgrade for you.
P.s. I got the Jet Black version and i love it!
Value
5
Written by a customer while visiting Samsung US