Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(5,577 Reviews)
Open Ratings Snapshot
Rating breakdown 5,577 reviews
5 Stars
4,778
4 Stars
665
3 Stars
89
2 Stars
21
1 Star
24
81%of customers recommend this product. 
(
106 out of 131
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great phone.
on March 14, 2025
Posted by: Aleksa
[This review was collected as part of a promotion.] I'm very liked my new phone. Before I have Galaxy z fold 4, this phone was so heavy for me. My new phone s25 ultra very light, big enough. Very good picture and video. Very multifunction, also now I can see when my message reads or not, I can also see if people answering on my messages, looks like chat. Very happy with my new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone Performance
on March 14, 2025
Posted by: boogeyman
[This review was collected as part of a promotion.] This is my first time using Samsung S25 ultra+ and the concept of using AI to enhance the performance for daily activities and also assisting for reducing the workload on the phone is such a great initiative from samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Thicker than s22ultra.
on March 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love Samsung devices. I just recently got the Samsung s25 Ultra it is a little more bulky than what I'm used to with my old s22 Ultra. Also it says the camera is supposed to be better than the s22 ultra, however with my experience with the s25 Ultra camera I feel like the quality is not as good. I love taking pictures of landscapes the sky and the Moon. And with the s25 I feel like the pictures are not as clear or detailed. I have only used the camera a few times I don't know if it may be with my settings if it is I will change this review.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 14, 2025
Hey there Ashabeebrooke, thank you for your feedback on your new Samsung Galaxy S25 Ultra. We know that new devices take time as you adjust to the redesigned and enhanced features. We have provided a link to an article to help you with the settings and features for the camera of your new device. We have also provided a link to the Samsung Support Team if this does not help you capture the best possible photos and videos or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra Best Phone Ever
on March 14, 2025
Posted by: Ishymoto
[This review was collected as part of a promotion.] This phone is so Awesome! I play all my xbox games through cloud gaming on it with no lag time, no over heating and great graphics. I even used modes to create a custom game mode where I utilize the most powerful aspects of my phone to have the best graphics and best performance while gaming. The AI features in the photos are excellent I use them almost daily to create new pictures for my social media and ebooks. Most of the time the pictures are better then what I would have came up with on my own and all for free. The battery last me all day with no problem. All this coming from someone a person who uses his phone daily. I never have the same problems I see my friends with other devices have. So I'm clearly #SAMSUNG4LIFE
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving it so far
on March 14, 2025
Posted by: Kafkaish
[This review was collected as part of a promotion.] Upgraded from the s22 ultra, so far I am loving it. The battery life is extended compared to the 22. Fairly easy to use, the display is larger and being slightly slimmer it's easier to hold. Already dropped it once and it held up just fine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Some adjustments had to be made but I love it
on March 14, 2025
Posted by: Trainbuilder
[This review was collected as part of a promotion.] Some of the functions have changed.Have to get used to it and adapt the new features but as always, samsung, because not disappointment, a great product
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features
on March 14, 2025
Posted by: Johnny504
[This review was collected as part of a promotion.] This product's lightweight design is a true advantage. Its impressive features offer a seamless experience. The combination of portability and functionality is truly remarkable. It's clear that a lot of thought went into designing such a practical item. This product is definitely worth considering.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on March 14, 2025
Posted by: F148GP
[This review was collected as part of a promotion.] I loved the S24 ultra
The S25 ultra is even better
More features better camera
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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