Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(5,496 Reviews)
Rating breakdown 5,496 reviews
5 Stars
4,710
4 Stars
656
3 Stars
88
2 Stars
20
1 Star
22
82%of customers recommend this product.
(
107 out of
131)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Recommend
on March 14, 2025
Posted by: Pedro05
[This review was collected as part of a promotion.] I upgraded the s24 ultra and I'm really enjoying the device, I found the battery better and heating up less than the s24 ultra I upgraded the s24 ultra and I'm really enjoying the device, I found the battery better and heating up less than the s24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick and speedy
on March 14, 2025
Posted by: Rob7474
[This review was collected as part of a promotion.] I upgraded from an s21fe. I loved that shortly after powering my new phone on, it recognized my old phone without me having to do anything. Transferring everything was as simple as tapping yes a few times and then letting it go to work.
I'm a big guy with big hands and the size feels just right.
I like the Now Brief and I hope it gets more options over time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on March 14, 2025
Posted by: Aleksa
[This review was collected as part of a promotion.] I'm very liked my new phone. Before I have Galaxy z fold 4, this phone was so heavy for me. My new phone s25 ultra very light, big enough. Very good picture and video. Very multifunction, also now I can see when my message reads or not, I can also see if people answering on my messages, looks like chat. Very happy with my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Performance
on March 14, 2025
Posted by: boogeyman
[This review was collected as part of a promotion.] This is my first time using Samsung S25 ultra+ and the concept of using AI to enhance the performance for daily activities and also assisting for reducing the workload on the phone is such a great initiative from samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Thicker than s22ultra.
on March 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love Samsung devices. I just recently got the Samsung s25 Ultra it is a little more bulky than what I'm used to with my old s22 Ultra. Also it says the camera is supposed to be better than the s22 ultra, however with my experience with the s25 Ultra camera I feel like the quality is not as good. I love taking pictures of landscapes the sky and the Moon. And with the s25 I feel like the pictures are not as clear or detailed. I have only used the camera a few times I don't know if it may be with my settings if it is I will change this review.
Value
4
Response from Samsung USBy R&R Team, March 14, 2025
Hey there Ashabeebrooke, thank you for your feedback on your new Samsung Galaxy S25 Ultra. We know that new devices take time as you adjust to the redesigned and enhanced features. We have provided a link to an article to help you with the settings and features for the camera of your new device. We have also provided a link to the Samsung Support Team if this does not help you capture the best possible photos and videos or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra Best Phone Ever
on March 14, 2025
Posted by: Ishymoto
[This review was collected as part of a promotion.] This phone is so Awesome! I play all my xbox games through cloud gaming on it with no lag time, no over heating and great graphics. I even used modes to create a custom game mode where I utilize the most powerful aspects of my phone to have the best graphics and best performance while gaming. The AI features in the photos are excellent I use them almost daily to create new pictures for my social media and ebooks. Most of the time the pictures are better then what I would have came up with on my own and all for free. The battery last me all day with no problem. All this coming from someone a person who uses his phone daily. I never have the same problems I see my friends with other devices have. So I'm clearly #SAMSUNG4LIFE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it so far
on March 14, 2025
Posted by: Kafkaish
[This review was collected as part of a promotion.] Upgraded from the s22 ultra, so far I am loving it. The battery life is extended compared to the 22. Fairly easy to use, the display is larger and being slightly slimmer it's easier to hold. Already dropped it once and it held up just fine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on March 14, 2025
Posted by: Lynk2Lynk
[This review was collected as part of a promotion.] Upon picking up my new Samsung Galaxy S25 Ultra, I was already impressed with the features that had been added that differed from my previous device. The Now Brief action is a great way for me to start my day checking up on the topics that I want to know and will affect my day ahead. The camera set up has been an amazing addition that has refueled my passion for taking pictures and seeing new places to take them in. Overall, so far I have been thoroughly impressed with my Ultra and look forward to the many new uses that it can help me with in my daily life and work.
Value
5
Written by a customer while visiting Samsung US