Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,600 Reviews)
Rating breakdown 19,600 reviews
5 Stars
16,895
4 Stars
2,116
3 Stars
353
2 Stars
109
1 Star
127
85%of customers recommend this product.
(
759 out of
891)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This product is awesome
on September 6, 2025
Posted by: Dbreganza
[This review was collected as part of a promotion.] Topnotch and ultra smooth. I would rate this device 9.5 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase
on September 15, 2025
Posted by: Jeremyjf94
[This review was collected as part of a promotion.] I'm very happy with my galaxy s25 with galaxy ai, its a very very capable device from photography to work and leisure its an all around heavy hitter and extremely reliable with astounding durability compared to its predecessors. I recommend this device for anyone looking for a reliable phone for work and home thats always a viable tool in your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra - Took a licking but kept on ticking
on September 15, 2025
Posted by: Captainturk
[This review was collected as part of a promotion.] I accidentally left my phone on top of the car, and it fell off on a busy freeway bypass.
When I got home, I realized it was missing. I pinged it using my S8+ tablet and took off into the night to search for it.
For a Saturday night, it was pitch dark, noisy, and packed with traffic—too chaotic to physically locate the phone. But it kept broadcasting its location. I knew I was close because my Galaxy Watch Ultra (2025) managed to connect to it.
I decided to head home and return early in the morning, hoping for better lighting, lighter traffic, and less noise.
Sure enough, after being run over all night, separated from its case, and flattened like a pancake, I was still able to make it ring from my tablet—and walk straight to it.
I’ve owned Samsung devices since my first Note 3. After this? I’ll never own another brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone yet but a few additions wouldn't hurt
on September 15, 2025
Posted by: PhotoLovinMom
[This review was collected as part of a promotion.] I am a mom of two who uses their phone CONSTANTLY to take photos and videos of my kids and our family. This phone takes amazing photos and I absolutely love the clarity and quality of the photos. I wish the pen still allowed me to use it to take photos like my s10 and s22 ultra did.
I do wish the phone had headphone jack still but I bought the buds pro 3 to use since I can't use wired head phones with this phone.
I do also wish the 1tb ultra was more accessible at the time of when I purchased my s25 ultra.
I did also purchase the recommended screen protector in store which was kind of pricey but it has a warranty on it in which I just had to get a new one and it was very simple to do.
Overall, coming from a pure galaxy loving mom from back in the day owning an S4 all the way up to now my s25 ultra, I absolutely adore this phone and all the features with it.
I do wish the phone had headphone jack still but I bought the buds pro 3 to use since I can't use wired head phones with this phone.
I do also wish the 1tb ultra was more accessible at the time of when I purchased my s25 ultra.
I did also purchase the recommended screen protector in store which was kind of pricey but it has a warranty on it in which I just had to get a new one and it was very simple to do.
Overall, coming from a pure galaxy loving mom from back in the day owning an S4 all the way up to now my s25 ultra, I absolutely adore this phone and all the features with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on September 15, 2025
Posted by: Swerve
[This review was collected as part of a promotion.] Galaxy AI makes things so much simpler and fun. This is a amazing device, it works great for gaming, creating awesome media, makes documents so easy to create. This is the best phone I've ever had. Also the photo's are amazingly clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Does not have great keyboard no numerical pad
on September 15, 2025
Posted by: Donotlikeit
[This review was collected as part of a promotion.] I have do swipe abs type over and over again. Does not keep suggestions you have to start all over. I do not like this phone. Cannot change the color on keyboard and there is no access to numerical pad.
ALSO who puts the screen shot buttons on the SAME SIDE.
Value
2
Response from Samsung USBy R&R Team, September 18, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your keyboard is to you across a range of apps. We have provided a link to your manual to help you adjust the keyboard settings to best align to your preferences. If you are finding using the keys for a screenshot to be difficult, you can also use a swipe gesture across the display to capture that screenshot. We have provided a link to the Samsung Support Team if you have questions about this feature, or any aspect of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Game Changer!
on September 15, 2025
Posted by: Cristal
[This review was collected as part of a promotion.] I’m honestly obsessed with my Samsung S25 Ultra! The screen is gorgeous, super smooth, and makes everything look amazing. The camera blows me away every time. I can snap a quick picture and it looks professional. The battery lasts all day without me worrying, and it’s crazy fast with everything I throw at it. Definitely the best phone I’ve ever owned! Especially the Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
⭐ Next-Level Experience with Galaxy AI 🚀
on September 15, 2025
Posted by: AImazingMe
[This review was collected as part of a promotion.] From the moment I started using my Samsung device, I realized this isn’t just a phone—it’s a game-changer. The star of the show is Galaxy AI, and honestly, it feels like carrying a smart personal assistant in my pocket. Whether I’m translating conversations instantly, summarizing pages of notes in seconds, or enhancing my photos with one tap, it saves me time and makes every task feel effortless.
Entertainment? Absolutely next level. The display is so vivid and smooth it feels like I’m carrying a movie theater with me—perfect for streaming, gaming, or watching sports. The sound is crisp and immersive, making every show and song come alive.
For work and school, multitasking has never been easier. I can jump between video calls, documents, and research tabs without slowing down. And with the long-lasting battery plus lightning-fast charging, I never worry about running out of power during a busy day.
The camera is simply stunning. Every shot—day or night, still or video—looks professional thanks to Galaxy AI enhancements. It’s like having a pro camera and an editor built in, always ready to capture memories perfectly.
In short, this device combines power, design, and innovation in a way that makes life more productive, entertaining, and connected. Samsung didn’t just raise the bar—they redefined it. I can’t imagine my day without it. 💙
Value
5
Written by a customer while visiting Samsung US