Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(5,457 Reviews)
Open Ratings Snapshot
Rating breakdown 5,457 reviews
5 Stars
4,675
4 Stars
652
3 Stars
88
2 Stars
21
1 Star
21
81%of customers recommend this product. 
(
106 out of 131
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Extremely shocked with speakers, features, speaker
on March 12, 2025
Posted by: Love2samsungnew25ultra
[This review was collected as part of a promotion.] I'm extremely amazed by this phone and I'm sure this is the top phone of 2025. It is easy to use , very fast and wonderful speakers.
For tiktok, youtube, gaming it works perfectly. I really loved the speed , graphics, sound it's just wow.
Cameras and videos recording i can't explain each and everything is perfect and I don't need any other phone because it's the phone I was looking for. And I heartily appreciate the efforts and new changes of Samsung team specially in AI platform. Thanks and good luck
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 25 ultra
on March 12, 2025
Posted by: VKrish
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an impressive flagship smartphone that takes mobile technology to new heights. The device features a stunning 6.8-inch Dynamic AMOLED 2X display, offering vibrant colors and crisp details, perfect for both media consumption and gaming. The design is sleek, with premium materials that feel solid in the hand, while still being relatively lightweight.
Performance-wise, the S25 Ultra is powered by a top-of-the-line processor (likely the latest Exynos or Snapdragon), ensuring smooth performance and speed, whether you're multitasking, gaming, or using demanding apps. The device comes with ample RAM, making it one of the most capable smartphones in terms of performance.
One of the standout features is the camera system, with an advanced quad-lens setup that delivers exceptional image quality. The 200MP main sensor is a game-changer, capturing sharp and detailed photos even in low-light conditions. The telephoto and ultra-wide lenses are equally impressive, offering versatility for different shooting scenarios.
Battery life is also impressive, with the S25 Ultra comfortably lasting through a full day of use, and it supports fast charging, wireless charging, and reverse wireless charging, ensuring that you stay powered up throughout the day.
Software-wise, Samsung's One UI continues to enhance the Android experience, offering a smooth and feature-rich interface with regular updates.
Overall, the Samsung Galaxy S25 Ultra is a powerhouse of a phone,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is nearly perfect
on March 12, 2025
Posted by: Joven334
[This review was collected as part of a promotion.] I would rate this phone a 5 star but i have a couple of gripes for this phone. The two main things that bothers me is regarding the removalofthe s pen Bluetooth capabilities and substituting messages rcs messages with Google messages. I also forgot to mention charging each user for using the Gemini Ai feature is kind not what I signed up for.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Galaxy Phone
on March 12, 2025
Posted by: RayPhone
[This review was collected as part of a promotion.] Seamless actions across apps and audio eraser function also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Breathtaking device
on March 12, 2025
Posted by: Theking11
[This review was collected as part of a promotion.] The fact that I can seamlessly connect my PC to my phone and use them simultaneously is amazing and so smooth connected my rog ally to it and for some reason the fps jumped and audio erasure had took a video of my sister at softball game wind was insane but the fact that I could focus only on their teams chant and their call outs blew my mind
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great in hands
on March 12, 2025
Posted by: kerubas
[This review was collected as part of a promotion.] great in hands , compared to the previous version this feels more confortable in hands and more easy to use with only one hand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good has had for 1 day
on March 12, 2025
Posted by: Kim1980
[This review was collected as part of a promotion.] Great phone, fast and great picture quality. I love everything so far. I am still learning all that it came do.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 13, 2025
Hello there Kim1980, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled tohear that the inital impression of your new device has been so positive for you. We have provided links to a few resources to help you discover the full capabilities and answer any questions along the way. We also have some great videos available and an itneractive simulator if you ever have interest. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy S25 Ultra Review
on March 12, 2025
Posted by: KenChe
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for a while now, and it’s hands down the best phone I've ever owned. The AI-powered features make everyday tasks smoother—real-time translation, smart photo edits, and AI search are all genuinely useful, not just gimmicks.
But where this phone truly shines is in the camera. With a 200MP main sensor and AI-driven enhancements, every shot comes out crisp and vibrant, whether it's bright daylight or low-light settings. The ProVisual Engine does an amazing job balancing colors and sharpening details.
As a dad, taking family pictures is a big deal for me, and this phone makes it effortless. The AI optimizations automatically adjust settings so I can just snap the moment without fiddling around. Portrait shots of my kids look professional, and the 5x periscope zoom is fantastic for capturing candid moments from a distance. The “Audio Eraser” is great for the words to forget of putting on YouTube or Facebook for copyright materials.
The Galaxy S25 Ultra is more than just a phone—it’s my go-to camera, personal assistant, and entertainment hub. Highly recommend!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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