Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,043 Reviews)
Rating breakdown 6,043 reviews
5 Stars
5,174
4 Stars
724
3 Stars
97
2 Stars
22
1 Star
26
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Ai
on February 7, 2025
Posted by: Tanvir
Very hard working phone Super cool this is my dream phone thanks to Samsung for this phone
Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Awesome phone.
on February 15, 2025
Posted by: Anonymous
I am trade-in my Galaxy z6 for this awesome Galaxy S25 and can not wait to have it with me. It is a dream that I will be it real.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 27, 2025
Posted by: Natti13
from Florida
Expertise:Expert
I've had the s25 ultra for two weeks now. I upgraded from 22 ultra. I was hesitant to upgraded but I am happy with the phone. The only flaw i do not like the feature of being able to use the S pen to take use the camera. I feel like really help the samsung galaxy s ultras to stand out it's ashame it's no longer a feature. Wish there would be a upgrade that changes this.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 28, 2025
Hi Natti13, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We would love to help you find the ways to have camera controls from a distance, and discover the features of your redesigned S Pen. We have provided links to an article to help you with the S Pen, and the full device manual to help you with the voice controls and hand gestures. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may arise during usage. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality better button reaction time better
on March 2, 2025
Posted by: Fritzy
[This review was collected as part of a promotion.] Phone Quality is better all features have improved in some way to the good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No add me feature in camera photography.
on March 4, 2025
Posted by: Wartum
I am not happy for the camera doesn't have "add me" feature. Expect next software update will have it solved.
Response from Samsung USBy R&R Team, March 4, 2025
Hi there Wartum, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra. We understand how important specific features are to you every day, and we would love to hep you maximize your experience every day. We have provided a link to an article to help you with the camera settings and features. We have also provided a link to the Samsung Support Team if you would like to work with them one on one to align the settings and use all of your desired features. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25
on February 7, 2025
Posted by: NGAO
from Washington
Expertise:Intermediate
Got it yesterday and it's just fascinating, it's easy to type and very first. Yet to explore more of it's features
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the it.
on February 22, 2025
Posted by: Grizzled1
[This review was collected as part of a promotion.] This phone is excellent. They're very fast, takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely LOVE my new Galalxy S25 Ultra!!!!
on February 27, 2025
Posted by: Danalynn
[This review was collected as part of a promotion.] I upgraded from the Galaxy S22 Ultra to the Galaxy S25 Ultra, and I'm so glad I did! Everything about the S25 is better! It takes better pictures, the battery life is WAY better, and everything is faster and punchier. The actions across apps is seamless, and it easily connects to my Samsung tablet, my Samsung TV, my printer, and my Samsung and other brands earbuds. The S-Pen also works great as always! I never used the Bluetooth air commands on my old S-pen, so I don't miss it and I don't mind that Samsung discontinued that feature.
I love everything about the S25 Ultra, and I'm very happy with my purchase!
Value
5
Written by a customer while visiting Samsung US