Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(17,983 Reviews)
Rating breakdown 17,983 reviews
5 Stars
15,522
4 Stars
1,944
3 Stars
313
2 Stars
99
1 Star
105
84%of customers recommend this product.
(
615 out of
735)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
S25 Ultra 2 week experience
on February 18, 2025
Posted by: Jon007
[This review was collected as part of a promotion.] I use my phone for a wide variety of tasks. Everything from taking photos, work related office applications to some minor gaming. I do love the phone overall. Here are the amazing parts:
-display; especially the anti reflective coating
-performance coming from a S21 Ultra
-weight reduction is very welcome
-new AI functionality is a nice to have but not the best thing since sliced bread for me
-so far seems to stay cooler than my s21 ultra but does heat up when stressed
-Style wise I prefer the rounded corners for durability and comfort reasons
-Love DeX. This feature should be promoted more
-display; especially the anti reflective coating
-performance coming from a S21 Ultra
-weight reduction is very welcome
-new AI functionality is a nice to have but not the best thing since sliced bread for me
-so far seems to stay cooler than my s21 ultra but does heat up when stressed
-Style wise I prefer the rounded corners for durability and comfort reasons
-Love DeX. This feature should be promoted more
The things that are concerning or could use improvement:
-battery and cameras are great but could use improvement especially compared to some of the new Chinese phones on the market which are superior
-duplicate apps for certain things makes a confusing end user experience. Example: Bixby and Gemini. Functionality should converge without requiring both.
-Not a huge fan of the camera rings and overall camera lenses protruding out but this can be solved with a case
-S pen. No bluetooth functionally is sad. I would recommend getting rid of it completely and freeing up internal space to allow for better cameras and battery. People can always buy a separate S pen and case like I did with the S21 ultra.
-battery and cameras are great but could use improvement especially compared to some of the new Chinese phones on the market which are superior
-duplicate apps for certain things makes a confusing end user experience. Example: Bixby and Gemini. Functionality should converge without requiring both.
-Not a huge fan of the camera rings and overall camera lenses protruding out but this can be solved with a case
-S pen. No bluetooth functionally is sad. I would recommend getting rid of it completely and freeing up internal space to allow for better cameras and battery. People can always buy a separate S pen and case like I did with the S21 ultra.
Overall great phone with constant improvements generationally. However, not a revolutionary improvement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So sleek looking
on February 18, 2025
Posted by: Emerald73
[This review was collected as part of a promotion.] I really love the feel of the phone. I don't find it to be overwhelmingly large or heavy. I like the stylus because sometimes I can't hit the right keys when entering passwords and such. I'm learning about all the new features, like the circle and search feature, the improved camera and how seamlessly it connects to my watch and Galaxy S10 tablet. I can't wait to learn more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on February 18, 2025
Posted by: KofK97
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra: A True Flagship Powerhouse
The Samsung Galaxy S25 Ultra is an outstanding flagship smartphone that sets a new benchmark for premium mobile technology. With its stunning Dynamic AMOLED display, powerful Exynos/Snapdragon processor, and impressive AI-driven camera system, this device offers an unparalleled user experience.
One of its biggest highlights is the **cutting-edge camera setup, featuring a 200MP main sensor that captures breathtaking detail, enhanced night photography, and improved zoom capabilities. Whether you’re a photography enthusiast or a casual user, the S25 Ultra delivers professional-quality shots effortlessly.
Performance is top-tier, thanks to its **high-refresh-rate display, extended battery life, and fast-charging capabilities. The S Pen integration adds versatility, making it an excellent choice for professionals and creatives alike.
With premium build quality, One UI refinements, and top-notch security features, the Samsung Galaxy S25 Ultra is a true powerhouse that redefines the smartphone experience. It’s undoubtedly one of the best smartphones of the year, offering everything you could ask for in a high-end device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm blown away!
on February 18, 2025
Posted by: Chigo1
[This review was collected as part of a promotion.] The camera, screen brightness, the functionality of the ai, the translation function for calls (i wish this were available for whatsapp calls)... I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Note 9 User's Perspective- Upgrade worth it?
on February 18, 2025
Posted by: JNunez
[This review was collected as part of a promotion.] After rocking the Galaxy Note 9 for years, I finally took the plunge and upgraded to the Galaxy S25 Ultra. It's been a journey. The Note 9 was a fantastic phone in its time, and I was honestly a little hesitant to switch. But the S25 Ultra? It's a whole different beast. The first thing that struck me was the display. Coming from the Note 9, the S25 Ultra's screen is just massive and so much more vibrant. The colors pop, and the detail is incredible. It makes everything from browsing the web to watching videos a truly immersive experience. Then there's the camera. Wow. The Note 9's camera was decent, but the S25 Ultra's system is on another level. The zoom capabilities are insane – I can get crisp, clear shots of things that were just blurry blobs before. I'm actually excited to take pictures again!
Performance-wise, the S25 Ultra is lightning fast. Everything feels snappy and responsive. Apps load instantly, and even demanding games run smoothly. It's a huge leap from the Note 9, which was starting to show its age. Of course, the S Pen is still here, and it feels more precise and responsive, but definitely missing the Note 9 pen Bluetooth features. Battery life is a significant upgrade. I can easily get through a full day without needing to reach for a charger, which was a constant struggle with my aging Note 9. Overall the upgrades in the display, camera, performance, and battery life make it worth the cost.
Performance-wise, the S25 Ultra is lightning fast. Everything feels snappy and responsive. Apps load instantly, and even demanding games run smoothly. It's a huge leap from the Note 9, which was starting to show its age. Of course, the S Pen is still here, and it feels more precise and responsive, but definitely missing the Note 9 pen Bluetooth features. Battery life is a significant upgrade. I can easily get through a full day without needing to reach for a charger, which was a constant struggle with my aging Note 9. Overall the upgrades in the display, camera, performance, and battery life make it worth the cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet!
on February 18, 2025
Posted by: SamsungLove
[This review was collected as part of a promotion.] I got this for my wife's birthday and she loves it! It is a powerhouse for work, school, and everything! The photos are fantastic! This phone is an A+!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features on the S25 ultra are great
on February 18, 2025
Posted by: Oneserver2you
[This review was collected as part of a promotion.] The now brief feature helps me stay on top of my work with my clients, and all AI features help with my documents and clients' paperwork redacted
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 18, 2025
Posted by: Jlovesamsung
[This review was collected as part of a promotion.] The AI is incredible, love the Audio Eraser feature...
Value
5
Written by a customer while visiting Samsung US