Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(29,944 Reviews)
Open Ratings Snapshot
Rating breakdown 29,944 reviews
5 Stars
25,691
4 Stars
3,381
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Upgrading to the S25 Ultra Was Worth It
on September 28, 2026
Posted by: CaptainAmerica83
[This review was collected as part of a promotion.] When I decided to upgrade to the Samsung Galaxy S25 Ultra, I chose it primarily for its exceptional display, seamless multitasking, and top-tier performance.
​In my day-to-day routine, this device handles everything effortlessly—from managing high-volume work tasks and clear navigation during long commutes to streaming high-definition media and taking sharp photos on the go. The battery reliability and fast processing speed keep up with a demanding schedule without missing a beat.
​It has become an essential daily tool for both productivity and entertainment, and I'm extremely satisfied with the performance and feature set.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but not perfect
on September 28, 2026
Posted by: Harsh352
[This review was collected as part of a promotion.] Camera good,Speed ok, Battery good, Display average. I feel phone os getting slow for a continious gaming for 20 min. Also alot of times phone is getting stuck on screen. Also i am getting white lines alot of times on screen. The camera is ggod but need improvmnwnt on stability.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Replaced My Note 20
on September 28, 2026
Posted by: Ringley0625
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra + to replace my Samsung Note 20 5G last year. I adored my Note. This phone is a very good replacement. I would give it a 5 but the S pen was a bit of a disappointment on the upgrade. I could use the pen to control the camara on the phone before and now you can't. Otherwise I would be giving 5 stars.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Won't even consider another brand !
on September 28, 2026
Posted by: babeechler72
[This review was collected as part of a promotion.] I only choose to purchase samsung products. I honestly can't even tell you how many different samsung products I currently own. I don't say this to brag, i say it because I simply won't choose any other brand then. Samsung. I love my S25 Ultra, but I keep hoping I can get a S 26 Ultra or the Z Fold 8 Ultra soon. I just never have a problem with my Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerhouse
on September 28, 2026
Posted by: Ralphchef
[This review was collected as part of a promotion.] Love my S25 Ultra takes stunning photos, great for work when in Dex mode. Great for playing my games. Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features.
on September 28, 2026
Posted by: Just18
[This review was collected as part of a promotion.] Ive been needing a solid rugged phone. Not the best on a phone but learning with this one "i chose".
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I Love this phone
on September 28, 2026
Posted by: HappyCustomer
[This review was collected as part of a promotion.] I am so glad I chose my Samsung S25 Ultra! I knew I wanted the latest and best. It has not disappointed. I only marked the review as 4 stars because my device has the camera jitter issues with the UW camera that some early models had but it didn't start until after the warranty ended. Now I'm on my own to fix it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra is a Well Built Phone
on September 28, 2026
Posted by: QueensChick
[This review was collected as part of a promotion.] I chose there S Ultra series because they are strong phones. They don't break easy. I have had the S22 and the S25 Ultra and both have been the best. I love the pen. The camera quality is awesome. It's the best phone new i have had. Although I love the S Ultra series, I am willing to try the new z fold 8.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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