Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,151 Reviews)
Rating breakdown 23,151 reviews
5 Stars
19,853
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: ronS
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S25 Ultra is:
A polished, powerful flagship
With excellent display, performance, and cameras
But lacking major innovation
With excellent display, performance, and cameras
But lacking major innovation
👉 It’s one of the best phones you can buy—
just not the most exciting upgrade Samsung has ever made.
just not the most exciting upgrade Samsung has ever made.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Interesting Device
on March 26, 2026
Posted by: Justmythoughts11
[This review was collected as part of a promotion.] I have loved my Samsung Note devices for years and was hesitant to switch but i have to say I love all of the features they incorporated from the note series into this one. The upgraded features are really useful as well Galaxy AI is helpful without being annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone experience so far!
on March 26, 2026
Posted by: Chip60
[This review was collected as part of a promotion.] I have been using Galaxy phones since 2009, this S25 Ultra is the best one yet. I was looking for an update for my S23 and I choose the S25 Ultra for it's larger size, the onboard stylus, and the much improved camera. I'm getting older so the larger screen size & fonts along with the stylus make it much easier to navigate and read vs my old phone. I do some nature photography as a hobby, so the enhanced camera features are big deal for me.
I was sceptical about Galaxy AI at first, but it has been a pleasant surprise. I have used its photography features as well as the webpage summary feature. It makes things a lot easier!
I'm really happy with the Galaxy S25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
They cut every corner
on March 30, 2026
Posted by: Jsanf44373
[This review was collected as part of a promotion.] It's been glitchy and the battery drains fast nobody should buy unless they want dex and even then maybe not worth it. My worst cell phone experience by far
Value
1
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Jsanf44373, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how important your phone is to you every day for a range of daily tasks, and needing lasting battery life and uninterrupted usage. We have provided links to troubleshooting guides to help you maximize the battery life, speed, and glitching you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
All Around Amazing Phone
on April 2, 2026
Posted by: pocadot98
[This review was collected as part of a promotion.] Well, for starters, the camera is amazing just like all the other Galaxy-S's have been. The screen is large and the colors/visuals are great. Audio is AMAZING. It's really fast with plenty of storage. It's what a phone should be. I use my cell phone mostly for gaming, and it does SO well, no lag, no lack in the audio or pixels or graphics... I also use my cell for work related things, like photos, using the web, Google, Bixby, etc. Galaxy AI is very helpful as it can answer a lot of my questions. Every generation of these phones gets greater and greater and I'm excited to see what the S26 is all about!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 5, 2026
Posted by: RAIDER
[This review was collected as part of a promotion.] Love the phone especially the galaxy ai. Helps with work and home lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Obsessed with my S25ultra! 🤩 #phone #tech
on April 6, 2026
Posted by: Rich19
[This review was collected as part of a promotion.] My phone's speed, fluidity, and AI Galaxy features are simply amazing! It's a lifesaver for research, writing, and the call interpreter is a game-changer. Each update makes me love it even more! 🤩 #phone #speed #fluency #AI #Galaxy #research #writing #interpreter #updates
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my 25 Ultra!
on April 11, 2026
Posted by: Sympris
[This review was collected as part of a promotion.] Long time samsung phone user here. The big screen size is great, the multitasking capabilities are part of why I keep going with the samsung "note" (changed to ultra I guess now). There are newer features that they have integrated with AI and they work as intended. Always love the camera on these phones, evry picture looks amazing. I got the 25 Ultra and have had it for almost a year now. It works great, no complaints!!!
Value
5
Written by a customer while visiting Samsung US