Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,332 Reviews)
Rating breakdown 10,332 reviews
5 Stars
8,855
4 Stars
1,165
3 Stars
186
2 Stars
67
1 Star
59
80%of customers recommend this product.
(
332 out of
417)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The S25 Ultma phone
on March 24, 2025
Posted by: scfrog
[This review was collected as part of a promotion.] The S25 Ultma phone has been easy to learn and use. Its high speed charging is makes foe a quick charge. The AI features make it a powerhouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A great phone that held back a few niceties
on March 24, 2025
Posted by: lchiume
[This review was collected as part of a promotion.] My biggest surprise when I got the phone was the speed. Most reviewers online claimed someone coming from the S24 Ultra wouldn't notice the difference. They couldn't have been more wrong.
A few hours later, I was shocked at how much battery I had left. No phone I've ever had lasted me the whole day. This one does. Yes, I do wish the battery was bigger, but I'm currently happy with how long this one lasts. I am particularly impressed with the standby time.
I wish the S-Pen retained the Bluetooth functionality. I didn't use the feature too often but whenever I did, I was glad the feature was there.
The software is a breeze. OneUI 7 has really been polished. Now Brief is still in its infancy and so does not feel as useful at the moment. Looking forward to more updates so that it includes more information.
I love the generative image editor in Galaxy AI. It is just out of this world. The innovation that went into the feature was groundbreaking. I just hope the AI features will remain free, at least for as long as the device is supported.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Ichiume, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with the usage and enhanced capabilities of your new phone. We would love nothing more than to help you with the usage of the redesigned S Pen of your device. We have provided a link to an article to assist you with these features, and another to the full device manual that has information about the hand gestures and voice commands you can also use with your device. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse
on March 24, 2025
Posted by: Rawar34
[This review was collected as part of a promotion.] Upgrading from the S22 Ultra to the S25 Ultra feels like leveling up from elite to unstoppable. The S25 Ultra is a performance monster—apps open instantly, multitasking is buttery smooth, and gaming is flawless thanks to the next-gen processor and enhanced cooling.
Camera upgrades are a game-changer. While the S22 Ultra was impressive, the S25 Ultra captures more detail, handles low light like a pro, and delivers cleaner zoom with AI enhancements that make every shot gallery-worthy.
Battery life? Noticeably better. The S25 Ultra not only lasts longer but charges faster and manages power smarter, keeping up with even the busiest days.
The display is brighter, more vibrant, and more adaptive. It’s smoother, easier on the eyes, and looks incredible whether you're outdoors or watching HDR content.
Samsung’s software experience is sharper too—AI features, personalization, and smoother animations make the S25 Ultra feel like it's truly tailored to you.
In short: the S22 Ultra was a powerhouse, but the S25 Ultra is a refined beast with supercharged everything. You didn’t just upgrade—you stepped into the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just the right size and love the pen festure.
on March 25, 2025
Posted by: Allwaysam
[This review was collected as part of a promotion.] Take great pictures, love to use the pen for keeping notes and use with apps instead of using my fat fingers.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Allwaysam, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the camera and S Pen usage of your device. We have shared below links to the full device manual and the Samsung Support Team to full explore the cabilitieso f your device including Galaxy AI, and answer any questions that may arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
A happy upgrade
on March 25, 2025
Posted by: WINTER
[This review was collected as part of a promotion.] Just upgraded from the s22 ultra, and the battery is amazing lasting me all day consistenly. The Now Brief feature giving me ai photo highlights of my girlfriend is enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: The ultimate blend of camera, performan
on March 25, 2025
Posted by: Anonymous
from India
Expertise:Expert
Sure, here is a Hindi review for the S25 Ultra that you can copy and paste:
"Friends, recently I used Samsung's new S25 Ultra smartphone and let me tell you, this phone is really amazing! Its camera is so amazing that every picture looks absolutely alive. Be it day or night, details are clearly visible in every photo.
The performance of the phone is also amazing. It has such a powerful processor that you can run multiple apps simultaneously and the phone does not hang at all. The gaming experience was also very smooth.
The battery of the S25 Ultra is also very good. It easily lasts the whole day on a single charge. And the most important thing, its design! This phone looks so premium that everyone gets impressed by seeing it.
If you are looking for a smartphone that is the best in all three, camera, performance and design, then Samsung S25 Ultra is perfect for you. I am completely satisfied with this phone!"
The performance of the phone is also amazing. It has such a powerful processor that you can run multiple apps simultaneously and the phone does not hang at all. The gaming experience was also very smooth.
The battery of the S25 Ultra is also very good. It easily lasts the whole day on a single charge. And the most important thing, its design! This phone looks so premium that everyone gets impressed by seeing it.
If you are looking for a smartphone that is the best in all three, camera, performance and design, then Samsung S25 Ultra is perfect for you. I am completely satisfied with this phone!"
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product very greet I liked fast worked
on March 26, 2025
Posted by: Ahmadi
[This review was collected as part of a promotion.] I use it for work, it has high speed, the camera is excellent, I enjoy it and watch movies, the image is very clear.
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Ahmadi, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the usage of your new device, and finding to so speedy for your streaming. We love that you are enjoying capturing moments with the camera, and we hoep you are exploring the features of Galaxy AI that can make taking photos and videos even more exciting. We have provided a link to the full device manual to assist you with this. We also shared a link to the Samsung Support Team to offer assistance if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but
on March 26, 2025
Posted by: Francel
[This review was collected as part of a promotion.] I love how im able to use my device as my drivers license and am able to keep all of my accounts synced together as well as being able to synce up with my labtop however i do feel like the s22 was had more ease of use overall tho i would highly recomend this phone to all of my friends and family the ai is also very usefull
Value
4
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Francel, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the enhanced features of your device, and are finding a range of uses for the new Galaxy AI features. We have provided a link to the full device manual tohelpl you with the features that are continuing to feel complicated for you. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US