Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,167 Reviews)
Rating breakdown 7,167 reviews
5 Stars
6,124
4 Stars
848
3 Stars
114
2 Stars
40
1 Star
41
76%of customers recommend this product.
(
143 out of
187)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great Phone
on April 5, 2025
Posted by: roodmutti
from Rockford,IL
Expertise:Intermediate
In general I love this phone. Still some features I haven't used, just because I haven't needed to use them. My only complaint is that you have down from the left corner to get to your notifications. That usually takes me 2 or 3 attempts. My Daughter who has the same phone has the same problem. Should have left that alone. Besides that fact, I love the phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Phenomenal Experience!
on April 5, 2025
Posted by: RndrDir
[This review was collected as part of a promotion.] I recently upgraded from a Samsung A72 to the S25 Ultra, and it has been a night and day difference in every regard. I love all the AI features, aswell as the integration with Gemini. It's given me an old sensation that I have been missing for really long time where one feels really excited and enthusiastic about a piece of technology.
I Also enjoy features like the Now brief, which gives me a good amount of information I generally like to know when starting my day or in the moment. Alongside this, the device's performance is astonishing in almost every regard.
My experience with the S25 Ultra has genuinely been phenomenal and so far I've only just touched the surface of everything I can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Camera
on April 5, 2025
Posted by: Simply
[This review was collected as part of a promotion.] I use my phone for business and personal use and I have No issues!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones i have ever purchased!
on April 5, 2025
Posted by: Sambooka
[This review was collected as part of a promotion.] 1. Insane Camera System (Again!)
200MP main sensor — but it’s not just about megapixels, it’s about insane computational photography. You’re basically carrying a DSLR that fits in your jeans. Periscope Zoom — 5x to 10x optical zoom with no pixelation nightmares.
Improved Nightography — Samsung’s low-light game is getting spooky good. Think “shoot a photo in a candle-lit dungeon and still see everyone’s pores” level.
2. Next-Level Display: 6.8" Dynamic AMOLED 2X — brighter than your future after that caffeine kick. Up to 3000 nits peak brightness — yes, you can actually see it on a sunny day, unlike your last phone. LTPO with variable refresh from 1Hz to 120Hz — buttery smooth when you need it, battery-sipping when you don’t.
200MP main sensor — but it’s not just about megapixels, it’s about insane computational photography. You’re basically carrying a DSLR that fits in your jeans. Periscope Zoom — 5x to 10x optical zoom with no pixelation nightmares.
Improved Nightography — Samsung’s low-light game is getting spooky good. Think “shoot a photo in a candle-lit dungeon and still see everyone’s pores” level.
2. Next-Level Display: 6.8" Dynamic AMOLED 2X — brighter than your future after that caffeine kick. Up to 3000 nits peak brightness — yes, you can actually see it on a sunny day, unlike your last phone. LTPO with variable refresh from 1Hz to 120Hz — buttery smooth when you need it, battery-sipping when you don’t.
3. Snapdragon 8 Gen 4 (For Galaxy): Custom-tuned chip that's straight-up optimized for Samsung — snappier than a clapback on Twitter. Efficiency gains and AI horsepower that’ll make even your smart fridge jealous.
4. Galaxy AI is Everywhere: Live call translation — like having a real-time interpreter in your ear. Generative photo editing — erase your ex and that photobombing squirrel. Writing assistant — for emails, notes, or even that weird poetry you don’t show anyone.
5. Titanium Frame: Lighter, stronger, sleeker — like upgrading from a Honda Civic to a stealth fighter. Still has that premium look, but now with less fingerprint-magnet drama.
6. S Pen Lives On: Hidden in the silo like a tiny wizard's wand — draw, write, sign PDFs, or just poke things.
4. Galaxy AI is Everywhere: Live call translation — like having a real-time interpreter in your ear. Generative photo editing — erase your ex and that photobombing squirrel. Writing assistant — for emails, notes, or even that weird poetry you don’t show anyone.
5. Titanium Frame: Lighter, stronger, sleeker — like upgrading from a Honda Civic to a stealth fighter. Still has that premium look, but now with less fingerprint-magnet drama.
6. S Pen Lives On: Hidden in the silo like a tiny wizard's wand — draw, write, sign PDFs, or just poke things.
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hi Sambooka, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love that you are so pleased with the capabilities and features of your new device. We love that you are capturing such amazing photos and videosand finding so many uses for the features of Galaxy AI. Please, reach out to us again in the future at any time if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A massive step up
on April 6, 2025
Posted by: RetroGeek
[This review was collected as part of a promotion.] Battery life on this device has been top notch, lasting well over a full day without the need to find a charger. The processing speed and seemless action between apps has been flawless. There is little to no heat issues, aside from transferring data and apps from my previous phone.
The stylus pen feels more functional and more ergonomic than my previous experience (S22 Ultra). The taps on the screen do require a little more effort, though.
The removal of the rounded screen from my previous phone has helped to prevent accidentally moving or opening something while handling my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 ultra
on April 6, 2025
Posted by: Zzxxxxxxxxx
[This review was collected as part of a promotion.] I won't follow the criteria that's suggested for this review.
My previous phones were the 22& 23 ultra. The ultra 25 truly distinct from previous models. True this camera is awesome with eraser, 30x zoom & AI intelligence blah, blah. This phone is so fast & responsive that once you've experienced it... You won't even want to touch previous models. Samsung promotes the " now bar". What's mind blowing to me is the speed & battery life on this device. I can go 3 days without charging. I've had as many as 20 pages open + 5 open in Chrome and it responds with no lag or problems. In spite of all the reviews read prior to purchase nobody really expressed how awesome this device really is. The 25 ultra is a game changer.
Good job Samsung!
My previous phones were the 22& 23 ultra. The ultra 25 truly distinct from previous models. True this camera is awesome with eraser, 30x zoom & AI intelligence blah, blah. This phone is so fast & responsive that once you've experienced it... You won't even want to touch previous models. Samsung promotes the " now bar". What's mind blowing to me is the speed & battery life on this device. I can go 3 days without charging. I've had as many as 20 pages open + 5 open in Chrome and it responds with no lag or problems. In spite of all the reviews read prior to purchase nobody really expressed how awesome this device really is. The 25 ultra is a game changer.
Good job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest phone samsung ever did
on April 6, 2025
Posted by: Love2lol
[This review was collected as part of a promotion.] I had the samsung S23 ultra then I traded it to the new s25 ultra. I must say that the overall performace got better. The new non-reflective screen really makes the experience smooth and easy. I would also mention the new processor samsung added to this phone is a monster even though people complained that there is other android phones who used it and it was a big fail. Samsung thought about everything in terms of heating, storage, ram and graphics to pair with that processor which turned out perfect.
Value
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi there Love2lol, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the upgraded features of the display and capabilities of your new device. We hope you have had the opportunity to explore the features of Galaxy AI, and we have provided a link to the full device manual to assist you. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
So sleek. Huge upgrade in design and functions
on April 6, 2025
Posted by: Gardengnome
[This review was collected as part of a promotion.] I was hesitant to upgrade from my S22 Ultra...even though it was a few generations old, I just didn't see any clear advantages in getting the newest model until I held it in my hand and instantly felt them: a much flatter design, seemingly nicer glass, and overall feel. The most exciting part for me is the new 50MP ultrawide, which enables taking super-detailed macro pictures with ease, something that was limited with the 13MP S22 and missed from the dedicated macro lens on the Note I had before.
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Gardengnome, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the upgrade to your device from your previous phone. We are so happy to hear that you are so pleased with the enhanced camera features for your detailed macro photos. We have provided a linkt o the full device manual to help you integrate additional features of Galaxy AI and photo editing in to your usage. We have also shared a link to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US