Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,760 Reviews)
Rating breakdown 15,760 reviews
5 Stars
13,602
4 Stars
1,703
3 Stars
282
2 Stars
87
1 Star
86
83%of customers recommend this product.
(
496 out of
599)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great build quality and screen . love the now bar
on February 25, 2025
Posted by: Sykane
[This review was collected as part of a promotion.] This is the best one I have gotten so far. Is slick and feels very premium on the hand. I love the platinum feel too. I love the now brief bar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on February 25, 2025
Posted by: bcadua
[This review was collected as part of a promotion.] Coming from an s21 ultra, the s25 ultra is a beast and takes everything i loved about my 21 and refines it. The screen is incredible, the camera is great, battery life is significantly better, and one ui has had an incredible glow up. I also love exploring all the new features. I haven't gotten to all of them yet, want to try the audio eraser sometime soon, but when I have tried some of these new festures I've been very impressed. The only complaint I've had is at launch a lot of samsung and samsung adjacent apps were not supported yet and I am still waiting on a few of my apps to be supported which seems strange for a brand new flagship product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The new ai features are amazing
on February 25, 2025
Posted by: Samsungforlife
[This review was collected as part of a promotion.] This device is great for game playing and it have really good ai features but the camera stability used to be better
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on February 25, 2025
Posted by: KJsmiles
[This review was collected as part of a promotion.] This last upgrade was not what I was expecting. I've been a customer since Note 9. I use this device primarily for talk/text, photos and streaming.
The must disappointing find was the pen is no longer capable to use as click for photos (most used pen feature).
The transfer was not smooth. I backed up my data the day before and I am missing 90 days worth photos and text messages.
The picture quality remainsvtop-tier.
The must disappointing find was the pen is no longer capable to use as click for photos (most used pen feature).
The transfer was not smooth. I backed up my data the day before and I am missing 90 days worth photos and text messages.
The picture quality remainsvtop-tier.
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Hi there KJsmiles, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We would love to help you find alternative ways to use the camera in a hands free manner for the best possible photos and videos regardless of situation. We have provided a link to the full device manual that has a section about hand gestures and voice commands you can use with your camera. We have also provided a link to the Samsung Support Team if you have questions, or you are still experiencing the frustration of missing media with your data transfer. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 25, 2025
Posted by: Jahed737
[This review was collected as part of a promotion.] Just simple say best one to update my case for the
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on February 25, 2025
Posted by: Stacy1
[This review was collected as part of a promotion.] Recently upgraded to the s25 ultra. Love how it is faster than the s24 ultra and the screen is not greasy. Couple downfalls the spen not able to take pictures and there is alot of AI that I probably will not use. But overall this is a good phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Now bar is amazing
on February 25, 2025
Posted by: Baconcore32
[This review was collected as part of a promotion.] The now bar is my favorite part of this phone. Makes multitasking more fun. Love controlling my music via the now bar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the best phone I've ever had
on February 25, 2025
Posted by: GodofWar2307
[This review was collected as part of a promotion.] Smooth transition between screens, fast opening of apps. Camera has amazing quality and so many features. There are just to many features, settings and personalizing qualities about this phone to even begin to list. Only have had Samsung phones in my life and each upgrade has more features then before. Still learning new things and tricks to this S25 Ultra but already blown away with its capabilities.
Value
5
Written by a customer while visiting Samsung US