Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,024 Reviews)
Rating breakdown 6,024 reviews
5 Stars
5,161
4 Stars
723
3 Stars
93
2 Stars
22
1 Star
25
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
AI integration is too good..
on March 10, 2025
Posted by: Senthilgs
[This review was collected as part of a promotion.] Sound bass is very good. But it has some issues when talking in speaker the reception gets feedback. Need to fix this in android upgrade. Battery is amazing it runs for 24 hrs. The application looks light. Touch sensitivity is awesome. Camera is too good.. specially the 100x zoom is mind blowing.
Restart should have been in a single button.. this is very annoying. Screenshot shortcut is not working sometimes..
Restart should have been in a single button.. this is very annoying. Screenshot shortcut is not working sometimes..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute BEST Samsung Galaxy!!!
on March 10, 2025
Posted by: Kstuck
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is absolutely a BEAST at content creating, media consumption, battery life, & quickly managing tasks for everyday work life. I have thoroughly enjoyed how fluid the haptics are, as well as the flawless integration of NowBar & NowBrief to keep me up-to-date and easily connected to my applications. I utilize audio eraser frequently to make my videos sound more crisp & eliminate background noise. This phone stacks up against any competitive flagship and will benefit its users no matter what function you use it for!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Experience
on March 10, 2025
Posted by: Mkndal96
[This review was collected as part of a promotion.] A more adjustable and comfortable feel in terms of the design of rounded edges. Interfax unique that exploits the senses of a device that advances on par with the technologies of the moment, giving you what the user is looking for, what the consumer needs, all in a creative and easily accessible way, both for a user with experience in this range and for a new one. The performance of AI in unquestionable, its development is optimal, and its fusion with the device is incredible. Not many changes at the hardware level, but with solid steps in Software. Performance, presentation and style of an entire flagship ship of the mobile world. Absolute competition and unmatched premium experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, amazin design
on March 10, 2025
Posted by: Pulpao30
[This review was collected as part of a promotion.] Excellent design, very nice features and the camera is one of the best, the screen looks great and it is very practical to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera and processor
on March 10, 2025
Posted by: Nk2625
[This review was collected as part of a promotion.] Definitely liked the camera which is extremely good in all aspects. The processor is ultra fast and can handle any activities. I dont see much utilization of AI, it's still in budding phase as of now..nothing different from s24 or s23.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
S25 Ultra upgrade from S24 Ultra.
on March 10, 2025
Posted by: Mitchrkm
[This review was collected as part of a promotion.] I am extremely disappointed in the S25 Ultra. The Bluetooth connection was removed from the S pen on the S25. Huge downgrade that I wouldn't have made had I known better. It's takes away from the use of the pen when taking pictures. I didn't do my research.
I am also a little perturbed about the change in the front facing camera pixelation. The camera was downgraded compared to the S24 Ultra. The images are extremely blurry when zoomed in. Ugggh...
I am also a little perturbed about the change in the front facing camera pixelation. The camera was downgraded compared to the S24 Ultra. The images are extremely blurry when zoomed in. Ugggh...
I do like the new "Now brief". The briefs are convenient and provide value to the android experience. Actually, I'm still learning about so of the features.
Overall, a very pleasant experience dealing directly with Samsung. Pricing had been better and service phenomenal. I love my Samsung! Real talk...
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey there Mitchrkm, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand that updates to your device can take adjustment time and cause frustration as you adjust to the redesigned features. We have provided links to articles tohelp you with the S Pen and camera features. We have also shared a link to the full device manual to assist you with the hand gestures and voice commands you can use with your camera. We have lastly, shared a link to the Samsung Support Team to help answer questions or offer additional assistance if you continue to experience any frustrations. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Focusing on Specifics and Impact
on March 10, 2025
Posted by: TheBigEH
[This review was collected as part of a promotion.] I've been a Galaxy fan forever, since the Note 3. The S25 Ultra is a game changer. It has all the power to run full spaces on high graphics without any lagging. The camera system is truly revolutionary, capturing stunning detail even in low-light conditions. The improved sensor and AI processing create images that look like they were taken by a professional, with incredible dynamic range and vibrant colors. And the screen? It's breathtaking. The Dynamic AMOLED 2X display is brighter and more responsive than ever, making every video and game a truly immersive experience. The colors pop, and the 120Hz adaptive refresh rate makes scrolling and animations buttery smooth. The only thing I really miss is the external SD card option, but other than that, I have always been in favor of the Galaxy family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 10, 2025
Posted by: Ricardo
[This review was collected as part of a promotion.] apps, "Now Brief" or "Audio Eraser" " features in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry. Tell us how you use your Samsung device(s) - for streaming, gaming, movies, sports, work, school and more
aplicaciones, "Now Brief" o "Audio Eraser" " aparece en su revisión de un dispositivo calificado y / o cargar una foto o video original con su revisión para una entrada adicional. Cuéntanos cómo usas tu (s) dispositivo (s) Samsung: para streaming, juegos, películas, deportes, trabajo, escuela y más
aplicaciones, "Now Brief" o "Audio Eraser" " aparece en su revisión de un dispositivo calificado y / o cargar una foto o video original con su revisión para una entrada adicional. Cuéntanos cómo usas tu (s) dispositivo (s) Samsung: para streaming, juegos, películas, deportes, trabajo, escuela y más
Value
5
Written by a customer while visiting Samsung US