Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,031 Reviews)
Rating breakdown 6,031 reviews
5 Stars
5,167
4 Stars
724
3 Stars
93
2 Stars
22
1 Star
25
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Outstanding phone
on March 7, 2025
Posted by: Fastride7
[This review was collected as part of a promotion.] Going from a s20 phone to a s25 ultra is amazing by far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I’m using Galaxy phones about 10 years ago I haapp
on March 10, 2025
Posted by: NajibullahKhalilzoi
[This review was collected as part of a promotion.] I’m using Samsung galaxy’s for more than 10 years it has very good options and it’s very easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone calling has issues!!
on March 10, 2025
Posted by: Not2Happy
[This review was collected as part of a promotion.] The phone itself is great, but the phone feature is horrible. No matter if a make a call or a call comes in, it's like a reverberation, cut-out, or echo sound. Checked with my phone provider and nothing seems to be a problem on that end. Will contact Samsung directly.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Not2Happy, thank you for sharing your experience with your Samsung Galaxy S25 Ultra. We completely understand that your phone calls are important to you every day. We have provided a link to the Samsung Support Team for your convenience. You can work with our team of experts directly through chat to help determine where this occurance may be stemming from and work towards a resolution with you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
S pen functionality gone
on March 11, 2025
Posted by: SamsungDude
[This review was collected as part of a promotion.] This phone is just as good as its predecesor except that the s pen functionality to use as a remote to take pictures is gone. It was one of my favorite features.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey there Samsungdude, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased tohear that you are overall happy with the features of your new device. We would love to help you with hands free camera controls, and have provided a link to the full device manual. In this you will find the voice controls and hand gestures you can use with the camera on your phone. We have also provided a link to the Samsung Support Team if you have any questions about your new phone or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Phones are AMAZING
on March 13, 2025
Posted by: darrellgolf
[This review was collected as part of a promotion.] I have been a Samsung Phone User for a long time. I love the durability and construction of my new phone and past phones. The camera features are Amazing and the pictures it takes! I love how fast and quick the new processor is! My whole family has IPhones and I am a loyal Samsung Phone User!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features! Definitely an upgrade.
on March 13, 2025
Posted by: Galaxy4lifefan
[This review was collected as part of a promotion.] Love that the apps are seamless and the videos you can erase audio! I use my phone for everything. Battery has held up great and it's definitely an upgrade from my 22 Ultra that was starting to lag and not connect to my other devices.
Literally only thing is I can't figure out is how to personalize the notification tones for apps 🤦🏽♀️
Literally only thing is I can't figure out is how to personalize the notification tones for apps 🤦🏽♀️
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional experience
on March 13, 2025
Posted by: Jo1perfect
[This review was collected as part of a promotion.] This phone is extremely efficient, sustainable and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on March 14, 2025
Posted by: Lynk2Lynk
[This review was collected as part of a promotion.] Upon picking up my new Samsung Galaxy S25 Ultra, I was already impressed with the features that had been added that differed from my previous device. The Now Brief action is a great way for me to start my day checking up on the topics that I want to know and will affect my day ahead. The camera set up has been an amazing addition that has refueled my passion for taking pictures and seeing new places to take them in. Overall, so far I have been thoroughly impressed with my Ultra and look forward to the many new uses that it can help me with in my daily life and work.
Value
5
Written by a customer while visiting Samsung US