Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,045 Reviews)
Rating breakdown 6,045 reviews
5 Stars
5,174
4 Stars
724
3 Stars
98
2 Stars
22
1 Star
27
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Good but not too many significant changes
on March 10, 2025
Posted by: Irishste83
[This review was collected as part of a promotion.] Switching over from a s21 ultra to a S25L drive would have assumed it was significantly more changes in terms of the user experience. Apart from the additional S-Pen which I rare to use given I didn't have one before the only significant difference I see is the size of weight of the device.
The hype around Gemini is not really providing actually useful service to the end user. Having having switched back to Google Assistant this is more accurate and performing tasks that I typically use.
The delay in getting the work profile working was also a deterrent from pre-ordering in future.
The hype around Gemini is not really providing actually useful service to the end user. Having having switched back to Google Assistant this is more accurate and performing tasks that I typically use.
The delay in getting the work profile working was also a deterrent from pre-ordering in future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Same as s24 but new look
on March 10, 2025
Posted by: Scott727
[This review was collected as part of a promotion.] It's a good device but the only noticable changes are the appearance of the device, lack of Bluetooth on the s pen and the software. Does not feel like much of an upgrade.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hello there Scott727, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your new phone. We would love tohelp you truly fall in love with your device, and have provided links to a few resources to help you at your convenience. We have provided links to an article tohelp you with the new S Pen capabilities, and to the complete manual for your device to help you align the settings to your usage. Lastly, we have provided a link to the Samsung Support Team tooffer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone all the bells and whistles.
on March 10, 2025
Posted by: Allstar
[This review was collected as part of a promotion.] The color accuracy is way better that my old 24 ultra. The speaker is more louder than previous version, picture is now punchy, no more sharp edges plus the phone lighter holding it. AI is by far my favorite speaking with Gemini having a regular conversation with her British accent. Over all I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone
on March 10, 2025
Posted by: Dillon1924999
[This review was collected as part of a promotion.] Awesome phone awesome company they are really easy to work with and have great products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Newly Recieved
on March 10, 2025
Posted by: S1renic
[This review was collected as part of a promotion.] Very good phone and features I enjoyed using. Love the camera for picture taking
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One UI 7 is great
on March 10, 2025
Posted by: Lals70
[This review was collected as part of a promotion.] Ultra wide camera feature works good.
Thin bezels give a pleasant screen viewing.
The rounded of corners of the device is comfortable in palm.
Thin bezels give a pleasant screen viewing.
The rounded of corners of the device is comfortable in palm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on March 10, 2025
Posted by: Jose559
[This review was collected as part of a promotion.] I upgraded from my samsung galaxy note 20 ultra and I love this s25 ultra samsung for life !!!! It's also super fast I love it so much I've been a fan since my samsung A phone i also have a samsung tablet which I love as well I'll never switch !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A modest but beautiful upgrade from the S24 Ultra!
on March 10, 2025
Posted by: AlloyJago
[This review was collected as part of a promotion.] I upgraded from the S24 Ultra for the new chipset and mag lock charging upgrade. I went ahead and doubled my storage space to 1TB to be sure I have enough room for my videos. Which, I have to say that the Audio Eraser feature is very useful when editing videos on the fly. I have indeed noticed a nice increase in overall battery life, which is a huge win for me!
All in all, the S25 Ultra is a modest but beautiful flagship phone.
Value
5
Written by a customer while visiting Samsung US