Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(6,179 Reviews)
Open Ratings Snapshot
Rating breakdown 6,179 reviews
5 Stars
5,290
4 Stars
742
3 Stars
98
2 Stars
22
1 Star
27
82%of customers recommend this product. 
(
107 out of 131
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
S25 ultra worth the hype
on March 10, 2025
Posted by: LaVonte
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra. I really enjoy the functionality of the AI features, as well as the audio eraser tool. I'm a photographer by trade, and when I went on vacation, I didn't want to lug around expensive gear in a foreign country. The camera on the S25 Ultra was more than adequate for vacation photos with my wife.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product, effective, best of the best
on March 10, 2025
Posted by: Sesul2
[This review was collected as part of a promotion.] The camera takes excellent photos, easy access to AI, the processor is excellent, the calls when translated are excellent, the speakers are perfect, easy connection to devices, excellent equipment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
HANDS DOWN THE BEST PHONE I HAVE EVER USED
on March 10, 2025
Posted by: Akko28
[This review was collected as part of a promotion.] I have been waiting for this design since forever. The rounded corners and almost non existent bezels give this phone a completely novel look. There is not a single thing which I didn't like about this phone. Looks like Samsung have made all the correct decisions about the cameras, display, and the processors. The Samsung trade-in offer is really good. Even if your current phone is a couple of years old, you can get a good value out of it and get this phone at a decent price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Perfect Blend of Innovation and Performance
on March 10, 2025
Posted by: SamsungAlltimeRock
[This review was collected as part of a promotion.] Design and Build Quality
The Samsung Galaxy S25 Ultra boasts a sleek and modern design with rounded corners and a narrower body, making it easier to handle compared to its predecessors
Performance
Powered by the Qualcomm Snapdragon 8 Elite processor, the S25 Ultra delivers ultra-smooth performance and impressive AI capabilities. The device handles multitasking, gaming, and demanding applications with ease, making it a top choice for power users.
Camera
The S25 Ultra is equipped with a quad-lens rear camera setup, including a 200MP main sensor, a 50MP ultrawide lens, a 50MP telephoto lens, and a 10MP periscope. The camera system captures stunning photos and videos with excellent detail and color accuracy. The 12MP front-facing camera is perfect for selfies and video calls.
Battery Life
With a battery life of up to 14 hours and 15 minutes, the S25 Ultra ensures you stay connected throughout the day. The device supports fast charging, allowing you to quickly recharge and get back to using your phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better phone
on March 10, 2025
Posted by: Yankees710
[This review was collected as part of a promotion.] I love this phone camera is amazing everything about the phone is unbelievable every aspect of the phone i love it Samsung all the way.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I miss S24
on March 10, 2025
Posted by: Roly2025
[This review was collected as part of a promotion.] I miss the bluetooth smart pen, picture quality must be improved, S24 ultra had better picture quality, I assumed yhe software have to be improved
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 11, 2025
Hi Roly2025, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand that it can take time to adjust to the redesigned features of your device, and we have provided a few links to articles to help you with the S Pen features and the camera features. We have also shared a link to the full device manual to help you align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team for your convenience. These experts can work with you one on one through chat to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the new design & how fast the S25 Ultra is.
on March 10, 2025
Posted by: Elliott
[This review was collected as part of a promotion.] The S25 Ultra is a powerful tool for work and play. I use this phone every for my job and it keeps me organized and helps me complete the task at hand.
I can switch back and forth from streaming, playing games, and working with out any type of lag.
I have used my S25 Ultra to complete task for work more then I use my Laptop.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it S25 ultra
on March 10, 2025
Posted by: A282013
[This review was collected as part of a promotion.] Coming from the s24 ultra I love the s25 ultra screen looks more vibrant and going from one app to another is alot smoother
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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