Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,167 Reviews)
Rating breakdown 7,167 reviews
5 Stars
6,124
4 Stars
848
3 Stars
114
2 Stars
40
1 Star
41
76%of customers recommend this product.
(
143 out of
187)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
advanced features
on April 1, 2025
Posted by: Sabrina
I like this product because the quality is guaranteed and definitely good
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on April 1, 2025
Posted by: Dude12341
[This review was collected as part of a promotion.] I love this device device. I was disappointed in the stylus which cannot be used with the camera anymore. That being said everything else is amazing.
Value
4
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Dude12341, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you love the usage of your new device. We understand the confusion and frustration that can occur when one of your favorite features has been changed. We have provided a link to the full device manual that highlights the hand gestures and voice commands you can use with the camera of your new device. We have also shared a link to the Samsung Support Team if you have questions about this or any additional features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features and utilities
on April 2, 2025
Posted by: Auchroz
[This review was collected as part of a promotion.] The S25 ultra I received is a great upgrade from my last phone. I love the seamless actions across apps you get with the split screen view and the pop up view for apps so I can be in multiple apps at the same time. The camera quality is amazing. I use my phone for all aspects of my life, work, gaming, etc. The stylus combined with the reminders and notes will allow me to take better control of my daily tasks that come up through the day.
Value
5
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Auchroz, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are fully enjoying the capabilities and usage of your new phone. We love that you are finding so much value in the usage of features of Galaxy AI. We hope you'll reach out to us again in the future at any time if you have questioiins or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra bombsquad
on April 2, 2025
Posted by: Galaxycrazy
[This review was collected as part of a promotion.] The integrated multi app use allows me to easily get things done , when time is of the essence.
The AI capabilities allows me to fine tune most of my desired outcomes , and assists , especially the updated translate in conversation.
The galaxy S25 , is quite the step up from my previous S23 Ultra , and can not wait to see how Samsung rocketships these flagship devices in the near future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the comfort of this phone.
on April 2, 2025
Posted by: Rockss
[This review was collected as part of a promotion.] The phone fits in my hands nicely. I am able to take really good pictures without having to zoom in full to see the pictures up close. I like how easy everything is to read and see on the screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have had
on April 3, 2025
Posted by: Hammed52
[This review was collected as part of a promotion.] Best phone ever let's see how you top this. Has some great features and even the camera makes my photos look good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
connect to bluetooth
on April 3, 2025
Posted by: redruby
[This review was collected as part of a promotion.] Doesn't stay connected to my hearing aids, other than that it's a good phone voice is clear and no dropped calls. I love all the features.
Value
3
Response from Samsung USBy R&R Team, April 3, 2025
Hi there RedRuby, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear you are overall pleased with your new device, and we would love nothing more than to help you troubleshoot the Bluetooth connection of your device. We have provided links to a few troubleshooting guides below for your convenience. We have also provided a link to the Samsung Support Team if this frustration continues. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The pen features are not useful on this phone.
on April 3, 2025
Posted by: Momak1965
[This review was collected as part of a promotion.] If the pen/stylus had the Bluetooth ability to take pictures from across the room like the note could would be awesome.
Value
5
Written by a customer while visiting Samsung US