Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,155 Reviews)
Rating breakdown 7,155 reviews
5 Stars
6,121
4 Stars
845
3 Stars
112
2 Stars
39
1 Star
38
78%of customers recommend this product.
(
144 out of
184)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Elite exquisite 👌🏾
on March 6, 2025
Posted by: Jcherrie
[This review was collected as part of a promotion.] Samsung customer for ever never switch over 25+year and it keeps getting better camera is amazing picture perfect 👌🏾 the upgrade is upgrading for sure not gonna say names but there's absolutely no competition SAMSUNG IS THE BEST !!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome clarity and quick response
on March 7, 2025
Posted by: JD5575
[This review was collected as part of a promotion.] This phone does an amazing job when switching between apps and streaming services. Seamless and crystal clear clarity. The response time for everything on this device is super quick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Big problem.
on March 8, 2025
Posted by: Wilton
I had this phone for about a month now, and while it is very fast and has a lot of features, it does not meet my expectations. For such an incredibly expensive phone, I expect it to be near flawless, but there are a couple problems with it, one being CRUCIAL. Battery protection. It literally doesn't work. This appears to be an issue that not many users realize, but when charging my samsung s25 ultra, it does not stop at 100 percent when battery protection is on. I scoured the internet to see if there are others having this issue, and there are a handful who have also noticed this on their samsung devices. I am very disappointed and pretty frustrated. It is a very good phone outside of this issue, but its just too expensive and sloppy to ignore.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Hey Wilton, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how valuable your device is to you, and wanting to truly feel the value with the usage. We would love to help you ensure your device operates as intended, and expected. We have provided a link to the Samsung Support Team to help you with this experience one on one through chat. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade if you had the s22 Ultra or older
on March 10, 2025
Posted by: PinkPhoneWhoDis
[This review was collected as part of a promotion.] The new screen is all it's cracked up to be. I've never gone without a screen protector, but I love the way this one feels.
The camera is nicer than my s22 Ultra and I don't actually miss the lacking Bluetooth functionality of the S Pen-- although I don't actually understand why they stopped it. I have to use my watch to take group photos without holding my phone.
The camera has this really cool features where you can use a photo you've taken before as a filter for one you are taking now-- it's really neat.
The Audio Eraser feature does work well. When ever I'm trying to film something away from me, I inevitably have to sneeze. I was able to cut out the stifled sneeze with ease.
I got the titanium pink color and do truly miss my burgundy S22's coloring -- but I put a case on it, so I shouldn't care that much.
I'm glad I got the s25 Ultra from my s22 Ultra -- but if I had needed to save the money and wait another year I *could have*.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI and the S25 Ultra are a great pairing!
on March 12, 2025
Posted by: Acesfan89
[This review was collected as part of a promotion.] I purchased the S25 Ultra after having the S24 Ultra because of the great trade in promotions at the time. I didn't anticipate enjoying the phone so much but I really do like it.
I've really been enjoying the Audio Eraser feature. Being able to remove unwanted audio from any video I have on my phone has been great! The camera has been fantastic and the display is gorgeous. The upgrade in the processor is also noticeable with how I use my phone. Because of the new processor, using things like the Generative Edit feature on photos is quicker. Another unexpected upgrade has been the battery life. Thanks to the new processor, I can watch videos during my lunch and not worry about needing to top up the battery before I go home.
The S25 Ultra is a great refinement to an already great line-up of devices. I was a little bummed about the removal of Bluetooth in the S Pen but the rest of the phone has been fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product.
on March 20, 2025
Posted by: Vipult
[This review was collected as part of a promotion.] Everything I've expected about this device has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with awesome features!
on March 22, 2025
Posted by: MrLastChance
[This review was collected as part of a promotion.] I stubbornly refused to upgrade from my coveted Note 20 Ultra 5G until this year when I purchased the S25 Ultra on a whim. What an upgrade! Better camera, better screen, faster speeds, AI integration, and so much more! I mostly use mine to listen to music and watch videos . It has a cool feature called the Audio Eraser that lets you erase background noise from videos you record - very convenient! All in all a solid purchase, 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent Device
on March 22, 2025
Posted by: Excelents25ultra
[This review was collected as part of a promotion.] Excelent Device with newer technology makes your life easier such as IA .
Value
5
Written by a customer while visiting Samsung US