Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,112 Reviews)
Rating breakdown 20,112 reviews
5 Stars
17,262
4 Stars
2,182
3 Stars
386
2 Stars
125
1 Star
157
86%of customers recommend this product.
(
1,089 out of
1,263)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Love it and Im very pleased!!
on September 22, 2025
Posted by: Lovewop25
[This review was collected as part of a promotion.] I love it the game graphics are phenomenal and the sound is spectacular all around a wonderful phone I would recommend it for anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on October 6, 2025
Posted by: Superstar
[This review was collected as part of a promotion.] So you got the phone best phone ever makes beautiful calls takes beautiful pictures and please games very well that's all I need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is amazing, but has terrible charging!
on October 28, 2025
Posted by: LastXI
[This review was collected as part of a promotion.] This device has amazing features
The S pen i wished was Bluetooth which absolutely sucks, but other then that its highly responsive
The S pen i wished was Bluetooth which absolutely sucks, but other then that its highly responsive
The camera quality is amazing, but i feel like the colors are dull and has less life compared to the video camera?
My phone at the moment has a defect, the charging isn't super fast or regular fast, its just regular charge which sucks, I hope I can get that worked out
The Galaxy AI is am amazing feature
Value
3
Response from Samsung USBy R&R Team, October 29, 2025
Hi there LastXI, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are finding features you enjoy using every day, especially Galaxy AI. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also shared a link to an article to help you with the charging speed of your device. Lastly, we have shared a link to the Samsung Support Team to assist you if this experience with the charging speed continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!
on October 29, 2025
Posted by: Xmasham32
[This review was collected as part of a promotion.] I got this phone in January after trading in my zflip 5, and it's been the best phone I have ever had, and I have exclusively used Samsung phones since 2008, so I have seen the evolution of the brand, mostly favoring the discontinued Galaxy Note series, which this phone is a great spiritual successor to. The battery lasts all day for me with average usage, with plenty to spare, but if I really need juice quick, it charges fast. It is responsive and fast enough to tackle any task I can throw at it, including some of the games I occasionally play on it. The cameras are the best on any phone I have had. I love to use the spen for various tasks, especially just relaxing and coloring on the penup app.I wish they would have kept the bluetooth spen, but I only used it on occasion in the past anyway. The galaxy ai has been great with gemini integration, especially the live view assisstance. The screen is amazing. It is bright, vibrant and large, which is great because I prefer larger devices. I exclusively buy Samsung for phones/tablets or Tvs. Overall I really recommend this phone to anyone, or really even any of the s25 series. I recently recommended my mother in law to get one of the s25 series and she settled on the base s25 and she loves it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Ultra S25
on November 26, 2025
Posted by: True4it
[This review was collected as part of a promotion.] The Samsung Ultra S25, (such a great phone) , and known for its premium features. I will boast that the advanced multi-lens camera systems with high-resolution sensors and AI-driven photography enhancements is the best and helps with all shots when need be. Beyond the camera, AI is also used to optimize battery life, app performance, and security. I feel happy and safe with this phone. Plus its fun to use!
Absolutely the best! The Galaxy S25 Ultra, really stand out with that multi-lens camera systems. The high-resolution main sensor, periscope zoom lenses, and advanced computational photography makes taking pictures a joy. Plus, they leverage AI for things like scene recognition, optimizing image quality, and even enhancing low-light photography. I feel like the family professional photographer in my home during the holiday seasons and family gatherings. Smiles!
Pleased to have upgraded to this phone because it's a fantastic piece of hardware for everyday use!
Phone calls to photos
Calculations to computer convenience!
This got it all!
Absolutely the best! The Galaxy S25 Ultra, really stand out with that multi-lens camera systems. The high-resolution main sensor, periscope zoom lenses, and advanced computational photography makes taking pictures a joy. Plus, they leverage AI for things like scene recognition, optimizing image quality, and even enhancing low-light photography. I feel like the family professional photographer in my home during the holiday seasons and family gatherings. Smiles!
Pleased to have upgraded to this phone because it's a fantastic piece of hardware for everyday use!
Phone calls to photos
Calculations to computer convenience!
This got it all!
Value
5
Written by a customer while visiting Samsung US
Posted by: GD134
from Lake Elsinore,CA
Verified Purchase:Yes
A good phone but on the surface, nothing much different than S22.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, January 21, 2026
Hello GD134, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the usage of your device, and we know it can take time to fully explore the enhanced features of your device. We have provided a link to the complete manual for your device to assist you with your exploration. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Robert
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone. Coming from an S21 Ultra, I found this phone to be much more responsive. I got the jade green color and absolutely love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 29, 2026
Hi there Robert, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the upgrade to your new device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome
on February 1, 2026
Posted by: JijiBaba
from Idaho
Expertise:Expert
Prefer previous Samsung messenger instead of google messenger due to privacy concerns. Not much additional features, otherwise give a 5 star rating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 3, 2026
Hi there JijiBaba, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to the complete manual for your device to help you best align the settings to your preferences, including your messages. We have also shared a link to the Samsung Support Team if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US