Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(7,167 Reviews)
Open Ratings Snapshot
Rating breakdown 7,167 reviews
5 Stars
6,124
4 Stars
848
3 Stars
114
2 Stars
40
1 Star
41
77%of customers recommend this product. 
(
143 out of 186
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This product has great features
on March 28, 2025
Posted by: camran320
[This review was collected as part of a promotion.] Makes my daily routine easier. Seamless transition app to app
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A phone that's even better then advertised
on March 28, 2025
Posted by: Tigwelder702
[This review was collected as part of a promotion.] The s25 ultra has been a phone that has made day to day task easier with some of the features. The battery life is excellent I stream music all day at work with blue tooth headset. The camera is the main reason I chose this phone was for the camera and its quality of pictures amazing, portrait mode for cashing those amazing shots but when you really gotta zoom the regular photo mode is the way to go. I would highly recommend this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best all rounder
on March 28, 2025
Posted by: Babbu7
[This review was collected as part of a promotion.] I’m honestly blown away by how good this phone is. As someone who uses their phone for everything—work, entertainment, and gaming—it ticks all the boxes.
First off, the display is incredible. The 6.9-inch AMOLED screen is super sharp and bright, with a buttery smooth 120Hz refresh rate. Everything from scrolling through social media to gaming feels super responsive. Colors are vibrant, and watching videos is a treat.
Performance-wise, the S25 Ultra is a beast. I’ve been playing games like Call of Duty Mobile and Genshin Impact on max settings, and it handles everything flawlessly. No lag, no stuttering—just smooth gameplay. Plus, the phone barely gets warm, even after long gaming sessions, which is impressive.
The battery life is solid, too. It easily lasts me a full day with heavy usage, and the fast charging is a lifesaver when I need a quick boost. Wireless charging and reverse charging are nice bonuses.
The camera setup is insane. The 200MP main camera captures crazy detail, and the zoom capabilities are just on another level. Night mode has also improved a lot, producing clear and sharp photos even in low-light situations.
I also appreciate the S Pen integration—perfect for taking quick notes or doodling when I’m bored. It’s something I didn’t think I’d use much, but now I can’t imagine not having it.
Overall, the Samsung S25 Ultra feels like a premium, all-around phone that delivers in every aspect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Improvement except for the battery
on March 28, 2025
Posted by: HalThePal
[This review was collected as part of a promotion.] The S25 Ultra is a great improvement upon previous models in many respects, continuously pushing towards integrated AI that is meant not to replace, but to augment the user's work. Is the AI completely perfect? No, but it is a step in the right direction.
The news brief is useful for me to see what is happening in my personal life, as well as on the local, national, and world stages.
I sometimes record important conversations to get a transcript using the AI features in the voice recorder, and the audio eraser function in that, as well as the video modes, is extremely useful for determining what I want registered by the AI and heard by my target audience.
My main complaint is with the battery. With my previous Samsung Galaxy models, since I used maximum power saving regularly, I could get four to five days of usage, but now I am lucky to get two to three. I am not sure if it is an optimization issue, but I am concerned that my battery will degrade more quickly because of this.
If that is not a huge concern for you, then there is little reason not to embrace the new update to the Ultra line.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good at everything
on March 28, 2025
Posted by: Junito
I'm happy because I'm going to have something I like.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is awesome and featured packed!
on March 29, 2025
Posted by: djohnson218
[This review was collected as part of a promotion.] My S25 Ultra is the ultimate phone. There are so many features that I use daily like Now p
brief to keep me up to date! I'm screen writing all day long. I'm no longer looking for a pen and paper! The best thing I love about my phone is the camera which is phenomenal. The zoom feature is incredible and the clarity of my pictures are amazing, day or night! I love this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultimate Flagship
on March 29, 2025
Posted by: Spidey5991
[This review was collected as part of a promotion.] The 25 Ultra is the greatest device I've owned to date. I love the Ai integration and the new interface makes it much more refreshing and gives it me that premium feel, look, and experience in every use.
The 25 Ultra also helps me stay productive, focus, and motivated everytime it unlocks. It's got all great features to help drive my day and oh my, the audio, gets me bumped, 100% amazing quality.
It's a really great device for normal daily use but it enhances the experience like no other. I highly recommend this phone and Imma stay tru to the brand forever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on March 29, 2025
Posted by: Port4345
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a little while now, and I have to say—it’s absolutely incredible. This phone has everything you could want in a flagship, and then some.
Display & Design
First off, the 6.9-inch Dynamic AMOLED 2X display is just gorgeous. The colors are super vibrant, the details are razor-sharp, and the 144Hz refresh rate makes everything feel buttery smooth. Whether I’m watching videos, gaming, or just scrolling, the screen looks amazing. Plus, the phone itself has a sleek, premium feel that just screams high-end.
Performance & Battery Life
This thing is an absolute beast. With the Snapdragon 8 Gen 4 (or the Exynos equivalent), it handles everything effortlessly—no lag, no stuttering, just smooth performance all around. Multitasking, gaming, or running heavy apps? No problem. And the 5,500mAh battery easily lasts all day. The 65W fast charging is a game-changer too—I can go from almost dead to fully charged in no time.
Camera System
The cameras on this phone are unreal. The 200MP main sensor captures crazy detail, even in low-light shots, and the zoom is absolutely wild. The 150x periscope zoom lets you snap clear shots from way further than I ever thought possible. Even the 32MP selfie camera is top-tier—great for video calls and social media.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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