Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,030 Reviews)
Rating breakdown 6,030 reviews
5 Stars
5,166
4 Stars
724
3 Stars
93
2 Stars
22
1 Star
25
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung Galaxy S25 Ultra: A Deep Dive into Ape
on February 19, 2025
Posted by: Vamsi1993
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra. The name itself evokes a sense of power, a promise of cutting-edge technology, and the expectation of a truly premium experience. It's the culmination of years of Samsung's innovation in the mobile space, a flagship device designed to not just compete, but to redefine what a smartphone can be. Having spent a considerable amount of time with the S25 Ultra, I can confidently say that it largely lives up to the hype, delivering a compelling blend of performance, photography prowess, and a luxurious user experience. However, like any piece of technology, it's not without its minor shortcomings. Let's delve into a comprehensive review, exploring every facet of this impressive device.
Design and Build: A Masterclass in Refinement
The S25 Ultra inherits the design language of its predecessors but refines it to near perfection. The "contour cut" camera housing seamlessly blends into the frame, creating a distinctive and instantly recognizable aesthetic. The Armor Aluminum frame not only provides a premium feel but also enhances durability, giving the phone a reassuring heft and solidity. The phone feels substantial in the hand, but not overly bulky. The weight is well-distributed, making it comfortable to hold for extended periods.
The attention to detail is evident everywhere, from the perfectly chamfered edges to the subtle shimmer of the frosted glass back. The S25 Ultra exudes qua
Design and Build: A Masterclass in Refinement
The S25 Ultra inherits the design language of its predecessors but refines it to near perfection. The "contour cut" camera housing seamlessly blends into the frame, creating a distinctive and instantly recognizable aesthetic. The Armor Aluminum frame not only provides a premium feel but also enhances durability, giving the phone a reassuring heft and solidity. The phone feels substantial in the hand, but not overly bulky. The weight is well-distributed, making it comfortable to hold for extended periods.
The attention to detail is evident everywhere, from the perfectly chamfered edges to the subtle shimmer of the frosted glass back. The S25 Ultra exudes qua
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great uprade
on February 20, 2025
Posted by: mikemc713
[This review was collected as part of a promotion.] This is a great phone. If you have the chance to upgrade, do it. You won't be disappointed. It is so fast and smooth.
The AI is great. The now bar comes in handy.
The camera,withe the right settings is excellent. Alway crisp clear pictures.
I'm glad I decided on the ultra. I normally buy the plus model. The ultra is so much better.
The AI is great. The now bar comes in handy.
The camera,withe the right settings is excellent. Alway crisp clear pictures.
I'm glad I decided on the ultra. I normally buy the plus model. The ultra is so much better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade from S22 Ultra 5g
on February 20, 2025
Posted by: DestinDan
[This review was collected as part of a promotion.] Seamless action from app to app, extremely powerful. Did not realize it was going to be as fast as it was, had the s22 ultra and it was already impressed. They did take the battery out of the pen but that's the only irritating part about the entire phone. Definitely worth every penny plus some.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Upgrade from S22 Ultra
on February 20, 2025
Posted by: MalikJ
[This review was collected as part of a promotion.] I was initially going to wait for the S26 Ultra, thinking that my S22 Ultra could last that long. But it's battery capacity was diminished and the phone was getting to slow for my needs. Upgradd to the S25 Ultra because of the impressive pre-order deals, and went with a Titanium Jadegreen 1TB model. Love that I have so much more space now. And the rounded corners + flat screen make the S25U much more comfortable to hold.
Samsung & Google are trying hard with these new AI features but, to be quite honest, I couldn't care about them less. The only one I've started using more is Google's Circle to Search. Samsung's new lock screen Now Bar is multifunctional & expandable, and I like that it's at the bottom of the screen. The Now Brief is thoughtful in conception, but needs improvement. Specifically, I cannot diversify the news sources that feed Now Brief so, often times, the single headline shown will be irrelevant to me. I'd love for them to push an update to fix this.
The battery life is a significant improvement over the S22 Ultra, and I think the processor is responsible for the energy savings. The only problem is that my phone does not charge at 45W, even with a 45W/5A Samsung charger. It caps itself at 25W (according to AccuBattery), but Samsung is aware of this issue and plans to push a fix. One other thing - I love the speakers on this thing. Very impressive bass and clarity for a phone.
This is a fantastic phone overall. Hoping to keep it for many years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Titanium grade 5
on February 21, 2025
Posted by: Disappointed Customer
from WA
Expertise:Beginner
This is just about titanium grade 5 frame in official samsung case. The bottom frame got dented from falling on the concrete floor. It was in offcial samsung case that somehow the bottome of the case has wide open area. The bottome corner of the phone also got dented even inside the case.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 24, 2025
Hey there, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your device is to you, and wanting to feel confident in the durability of your device. We have provided links to Customer Care+ team, Samsung Support Team, and your warranty information for clarification, if you are seeking assistance with a repair. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is a beast but..
on February 22, 2025
Posted by: FluffyMutt
[This review was collected as part of a promotion.] This phone has a very vivid screen resolution that is amazing! It's definitely a great phone to stream movies. The only let down is the battery. Please improve the battery. Hopefully the new future models will have better battery.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love ❤️😍 It!!
on February 22, 2025
Posted by: Rickswife
[This review was collected as part of a promotion.] I love my new phone! Oh where to start well the camera is awesome the AI is better than I had planned and it's a slim good looking phone! I gave up my I phone for this and I couldn't be happier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger and BOLDER
on February 24, 2025
Posted by: Billydee
[This review was collected as part of a promotion.] These devices always become greater with new features and of course the camera are undoubtedly the greatest for years. Ease of use and they fit much better in the hand with rounded edges and that beautiful flat display that we love. HIGHLY RECOMMENDED
Value
5
Written by a customer while visiting Samsung US