Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,042 Reviews)
Rating breakdown 14,042 reviews
5 Stars
12,116
4 Stars
1,522
3 Stars
248
2 Stars
82
1 Star
74
81%of customers recommend this product.
(
419 out of
515)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Replaced my S24 Ultra. Love it!
on February 24, 2025
Posted by: Phurneuss
[This review was collected as part of a promotion.] I've only had my phone for a few weeks and was hesitant to replace my S24 Ultra since it was perfectly fine. The trade in deal was pretty good so I took a chance. The biggest complaint that I heard was the absence of Bluetooth on the S pen. Well, I don't miss it at all. I use my watch as a remote shutter for the S25 ultra camera. Speaking of camera, the pictures are even better than before. This phone is better in many ways. The overall design and performance is excellent! Battery life is amazing. I'm still getting used to the AI features. The now brief is really cool and the audio eraser is a great feature. All I can say is that I'm extremely pleased with everything. Time will tell!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Quality and Performance- Highly Reliable
on February 24, 2025
Posted by: Sanad04
[This review was collected as part of a promotion.] This device offers an outstanding user experience with seamless actions across apps, making multitasking smooth and efficient. Switching between applications is nearly instant, with no lag, enhancing productivity throughout the day.
The Now Brief feature is a fantastic addition, providing quick, insightful summaries that keep me informed without overwhelming details. It’s perfect for staying updated while on the go.
Another impressive tool is the Audio Eraser, which effectively removes background noise, making recordings sound clear and professional. Whether for meetings, voice memos, or content creation, this feature ensures high-quality audio.
With a sleek design and advanced features, this device is a powerhouse of performance and convenience. Highly recommended for anyone seeking efficiency and innovation in a single package!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
El Mejor Smartphone
on February 24, 2025
Posted by: AnuelAA
[This review was collected as part of a promotion.] Es el mejor celular que existe, Una IA Increíble Y Su Diseño muy hermoso. Es perfecto
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on February 25, 2025
Posted by: Torotacossamsunglover
[This review was collected as part of a promotion.] Im in love with my s25 ultra. Im a samsung lover. Camera has a great quality fast charging system and last for days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra: a titan unleashed‼️🥹
on February 25, 2025
Posted by: Taeluvstech
[This review was collected as part of a promotion.] This phone is seriously so cool. Its camera doesn't just capture moments, it paints them with light and detail you didn't know existed. I love love love the new rounded edges, goodbye to the days where my phone digs into my palm. The AI? It's less a digital assistant, more a co-pilot. I know people were complaining about the S-pen loising some functionality, honsetly you gain so muh more that I forget about it. And the raw power? It's like holding a pocket-sized supernova. This isn't just a phone; it's a portal to a more seamless, more vibrant digital existence. It's exhilarating, it's meaningful, and it's just down right beautiful to look at. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a great phone, with limitless potential
on February 25, 2025
Posted by: SteelerStitch
[This review was collected as part of a promotion.] My Note 9 was killed by my wife recently so I had to replace it. I was not excited to do so because the micro SD card in it contained my entire music collection rare and hard to find music. Videos of my son growing up etc. I had to get a new phone however. So here we are.
The S25 ULTRA as far as the software and experience it is a huge upgrade it moves seamlessly between apps. The Now brief is pretty cool it saved me from missing my sister's birthday this morning, let's me know the weather and what I have planned in the day. I am still getting used to the AI I am trying to learn all of that and use it as much as I can.
I wish I had gotten the unlocked 1 terabyte version however, I did manage to transfer all of my music but the videos and pictures are gone from my phone now because of the lack of expandable storage. And 25% of my phone's available storage is in audio files. That all had to be converted from WMA to MP3. It's a nice phone but if you have a Note prior to the rebrand and Lois of the micro SD card slot I wouldn't replace it until you have to, it's an upgrade on looks and polish but a downgrade where it counts. If you live in an area where cloud storage is readily accessible and use it anyway it might not be a big deal for you if was for me. The process of saving what I could took me an entire week between phones and the computer. I'll give it a 3 out of 5. But next time all my music is already converted at least.
The S25 ULTRA as far as the software and experience it is a huge upgrade it moves seamlessly between apps. The Now brief is pretty cool it saved me from missing my sister's birthday this morning, let's me know the weather and what I have planned in the day. I am still getting used to the AI I am trying to learn all of that and use it as much as I can.
I wish I had gotten the unlocked 1 terabyte version however, I did manage to transfer all of my music but the videos and pictures are gone from my phone now because of the lack of expandable storage. And 25% of my phone's available storage is in audio files. That all had to be converted from WMA to MP3. It's a nice phone but if you have a Note prior to the rebrand and Lois of the micro SD card slot I wouldn't replace it until you have to, it's an upgrade on looks and polish but a downgrade where it counts. If you live in an area where cloud storage is readily accessible and use it anyway it might not be a big deal for you if was for me. The process of saving what I could took me an entire week between phones and the computer. I'll give it a 3 out of 5. But next time all my music is already converted at least.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hi there SteelerStitch, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with your new device, and finding the Galaxy AI features like Now Brief to be so helpful to you every day. We would love to help you with the media on your micro SD card, and work with you to setup a way to keep your data accessible outside of the cloud storage. We have provided a link to the Samsung Support Team to assist you one on one with any additional options available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great update and more features
on February 25, 2025
Posted by: Gil2Val
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers an exceptional user experience with its sleek design and powerful performance. The display is stunning, featuring a 6.8-inch Dynamic AMOLED 2X screen with vibrant colors and deep blacks, making media consumption a joy. The 120Hz refresh rate ensures smooth scrolling and gaming, and it’s protected by Gorilla Glass Victus 3, adding durability.
Performance-wise, the S25 Ultra excels with the latest Snapdragon or Exynos processor (depending on the region), ensuring fast and lag-free operation even with demanding apps. The multi-camera setup is a standout, with a 200MP main sensor delivering sharp, detailed photos in both well-lit and low-light conditions. The 10x optical zoom is impressive, providing clear shots from a distance.
Battery life is robust, easily lasting through a full day of heavy use, and the 45W fast charging is a great addition. One UI remains user-friendly, with tons of customization options and useful features.
Overall, the S25 Ultra is a flagship device that blends power, innovation, and style into one, making it an excellent choice for users who demand the best from their smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
State of the art
on February 25, 2025
Posted by: Bgilbert01
[This review was collected as part of a promotion.] Excellent phone with tons of features…too many to list. The only con is battery life—full charge only last about a day, which has been true for Samsung phones for the last decade. I guess as battery life tech increases, so does the power consumption of other new technology. It appears that the engineers at Samsung just keep battery life balanced at about 1 day. I hope in the future, we will see an extension. I will say that recharge time has decreased over the years, but to me, it still seems like slow progress compared to things like cpu, storage, camera, and screen resolution enhancements.
All in all, I am pleased with this version of the flagship galaxy phone.
Value
5
Written by a customer while visiting Samsung US