Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,148 Reviews)
Open Ratings Snapshot
Rating breakdown 18,148 reviews
5 Stars
15,654
4 Stars
1,969
3 Stars
318
2 Stars
99
1 Star
108
84%of customers recommend this product. 
(
618 out of 738
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
The best smartphone of 2025
on February 17, 2025
Posted by: Samsungthegoat
[This review was collected as part of a promotion.] Hands down, the best smartphone of 2025 is here. I'm happy to trade in my S22 Ultra with this device. Incredibly fast, light, and I love it! I wish the bluetooth enabled Spen was with it but I as a Note/Ultra user never used it much. Overall, I'm really happy with my S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is aesthetically pleasing.
on February 17, 2025
Posted by: Galaxyflow
[This review was collected as part of a promotion.] As a long-time user of Samsung's flagship devices, I was eager to experience the Galaxy S25 Ultra. Upon unboxing, the first thing I noticed was its refined design. The device feels lighter and more comfortable to hold compared to its predecessor, thanks to its sleek build and rounded corners. The 6.9-inch Dynamic AMOLED display is stunning, offering vibrant colors and sharp visuals, making media consumption truly immersive.
Performance-wise, the Galaxy S25 Ultra is a powerhouse. Equipped with the Snapdragon 8 Elite processor and 12GB of RAM, multitasking is seamless, and demanding applications run without a hitch. The device handles everything from intensive gaming sessions to productivity tasks with ease.
The camera system, featuring a 200MP main sensor, delivers impressive photos with rich detail and accurate colors. Low-light performance has seen notable improvements, capturing clear and vibrant images even in challenging conditions. The 50MP ultra-wide lens is a welcome addition, providing versatility for landscape shots and group photos.
One of the standout features is the integration of AI capabilities. The device offers intelligent suggestions and automations that adapt to my usage patterns, enhancing productivity and convenience.
While the Galaxy S25 Ultra comes with a premium price tag, its combination of design, performance, camera quality, and AI features make it a compelling choice for those seeking a top-tier smartphone experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Subtlety is quality
on February 17, 2025
Posted by: Kam1031
[This review was collected as part of a promotion.] Out of the box, I was very impressed with the look and feel of the S25 Ultra. In comparison to last year and prior models, the subtle hardware refinements coupled with the new OneUI 7 definitely enhanced my user experience i.e. beefier speakers, snappy UI, better camera, and the matte-like display which does a great job with nulling reflected light while maintaining the vividness of its displayed images. The S Pen is the reason why I've stayed with this line-up. I value being able to complete and sign pdfs, edit photos and videos with penpoint-like accuracy, and providing an additional method of interaction with my device without always having to use my fingers. For me the S25 ultra subtlety is quality!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Spectacular phone!
on February 17, 2025
Posted by: Ciler3347
[This review was collected as part of a promotion.] I switched from a Galaxy S21 Ultra and it is night and day! It's better than I imagined. Honestly I was having tons of issues with my old phone. Possibly because of age and new apps, but no issues whatsoever. I play tons of mobile games and those are super smooth! Best of all, my old phone counted towards credit even though it was 4 years old. This made me super happy and made getting the phone that much more worth it. Going forward I'll probably be switching more often given that their trade in values are so great. Can't recommend this phone enough. Works great with the buds and smart watch I have. Highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unbelievable Camera
on February 17, 2025
Posted by: swlim8
[This review was collected as part of a promotion.] When I received my new Galaxy S24 Ultra, the first thing I realized is "Wow, it takes amazing pictures!!!" Sure, this phone has a few very improved features like AI. But I was really impressed by how amazing pictures it takes, specially compared to S23 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall experience
on February 17, 2025
Posted by: Zero0Fox1
[This review was collected as part of a promotion.] My Samsung Galaxy S23 Ultra has become an indispensable part of my daily life, seamlessly integrating into everything I do. From streaming the latest shows on Netflix during my commute to catching live sports updates while I'm at the gym, this phone handles it all with ease. The large, vibrant screen makes movies a truly immersive experience, and the powerful speakers deliver crisp, clear audio.
Beyond entertainment, my S23 Ultra is a productivity powerhouse. For work, I'm constantly using it to check emails, edit documents on the go, and participate in video conferences. The seamless actions across apps are a game-changer. Being able to quickly transition from a work email to a collaborative document without any lag or hassle is essential for my fast-paced work environment. I also rely heavily on it for school. Taking notes in class, accessing online textbooks, and collaborating with classmates on projects has never been easier. The S Pen is a fantastic tool for this, providing a natural writing experience that I prefer over typing for certain tasks.
One feature that I've found particularly useful is the "Now Brief." Being able to quickly get a summary of my day's schedule, news, and weather first thing in the morning helps me stay organized and prepared. It's a small thing, but it makes a big difference in my daily routine. The Audio Eraser has also come in handy more times than I can count, when trying to capture the perfect video.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Device!
on February 17, 2025
Posted by: Tonecentric
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a stunningly sleek and stylish device that fits perfectly in the palm of my hand, creating an immediate sense of elegance and comfort. The luxurious titanium build exudes sophistication, and the fluidity of actions across apps transforms daily tasks into a seamless experience, making the device not only functional but remarkably intuitive. The Now Brief feature is a striking highlight, offering instant access to essential information in a brilliantly organized format.
The camera performance is nothing short of exceptional, capturing vivid colors and stunning details that elevate photography to an art form. I’m particularly impressed by the innovative Audio Eraser feature, which allows me to eliminate background noise with unmatched precision, enhancing my audio recordings significantly. The S Pen transforms signing documents and taking notes into a delightful experience, while the booming audio quality envelops me in rich, immersive sound.
What’s more, the anti-glare screen is a game-changer, making it easy to view the display even under the bright sunlight, which I deeply appreciate for outdoor use. Overall, my experience with the S25 Ultra has been nothing short of extraordinary, leaving me thoroughly impressed and excited about its capabilities!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
As usual, great build quality and software.
on February 17, 2025
Posted by: MatthewF
[This review was collected as part of a promotion.] Samsung always has the best software with seamless actions across apps.
The S25 Ultra is great for streaming content and social media.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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