Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,130 Reviews)
Rating breakdown 7,130 reviews
5 Stars
6,104
4 Stars
844
3 Stars
110
2 Stars
36
1 Star
36
79%of customers recommend this product.
(
136 out of
173)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Good phone but terrible battery
on March 5, 2025
Posted by: Screwedbysamsung
Expertise:Intermediate
After having the phone for about 5 days it's been a good phone overall the software is great and camera good as always but the battery is terrible. I don't see where some people get 17hrs of battery usage mine barely lasts 10hrs after a full charge for a new phone this is terrible and annoying for samsung's flagship. I switched from s22 ultra to the s25 ultra and I'm just overall very disappointed. I've turned different apps off and even turned off 5G service to 4G because I know that can drain the battery a lot too but seems to not help much
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, March 6, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important all day battery life of your device is to you and we would love to help you resolve this matter. The battery life should improve after a short period of time as the device adjusts to your specific consumption. If this is not your experience we have provided links to a few articles to help you maximize the battery life every day. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 5, 2025
Posted by: Evargas
[This review was collected as part of a promotion.] ABSOLUTELY LOVE THIS PHONE upgraded from the s22 and it is perfect in every way 6ghtz band for Hotspot is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on March 5, 2025
Posted by: Kriter2025
[This review was collected as part of a promotion.] I took picture of the moon last night and it looks pretty good. I didn't change any filters or settings. I will be checking out the features and settings next .
Also I love the AI updates throughout the day.
This is my 4th phone from Samsung and it just keeps getting better.
Also I love the AI updates throughout the day.
This is my 4th phone from Samsung and it just keeps getting better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
FLAGSHIP KING
on March 5, 2025
Posted by: FshnO2
[This review was collected as part of a promotion.] Gaming? Like the best experience you can have across all games!
Ai Power house! I can do all the latest Ai optimized tasks that I can think off.
Earbuds and watch seamless connection is an absolute breeze!
Other major tech companies can't keep up with Samsungs advance and cutting edge technology. Samsung 4EVA
Ai Power house! I can do all the latest Ai optimized tasks that I can think off.
Earbuds and watch seamless connection is an absolute breeze!
Other major tech companies can't keep up with Samsungs advance and cutting edge technology. Samsung 4EVA
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast phone and a great camera
on March 5, 2025
Posted by: Annalea1743
[This review was collected as part of a promotion.] First this phone is fast. I previously had the 22 ultra and this was definitely an upgrade.
The camera quality is insane. For regular every day photos, it might be better than my mirrorless camera.
I also really enjoy the new now brief feature. It is helpful.
I did enjoy the infinity edge screen of the older phones, but the flat screen is growing on me.
Overall it seems like a great phone so far. I look forward to seeing what else it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice Phone
on March 5, 2025
Posted by: CliffM11
[This review was collected as part of a promotion.] Upgrade from the S24 Ultra and am just enjoying all the features this S25 has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on March 5, 2025
Posted by: TheBigEasyOne
[This review was collected as part of a promotion.] Samsung really hit the mark with this one. Excellence all over.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 5, 2025
Posted by: ThinkPink
[This review was collected as part of a promotion.] The Samsung Galaxy 25 Ultra combines top-tier performance with an exceptional camera system. it delivers stunning detail and versatility in photography, even in low-light conditions. I love the seamless actions across all of the apps.
Value
5
Written by a customer while visiting Samsung US