Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,131 Reviews)
Rating breakdown 7,131 reviews
5 Stars
6,105
4 Stars
844
3 Stars
110
2 Stars
36
1 Star
36
79%of customers recommend this product.
(
136 out of
173)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Awesome features with ai features
on March 3, 2025
Posted by: Anonymous
I do recommend to everyone and it has awesome features and I love the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung galaxy s25 ultra the best
on March 3, 2025
Posted by: ADAME95
[This review was collected as part of a promotion.] 100% recommended Samsung Galaxy S25 Ultra, the best in mobile phone technology. I am a fan of SAMSUNG
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this Galaxy s25 ultra phone.
on March 3, 2025
Posted by: Liskaylin
[This review was collected as part of a promotion.] Easy to handle, simple and the sound is better than my s22 ultra. Many extras from, photo editing, putting photos into memory folders. Much faster to switching from one app to another. The sPen no longer works off Bluetooth but, no biggy. Not missing much on that. The screen color is vibrant. Love it! The most power in you hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, fantastic
on March 3, 2025
Posted by: Eli2cali
[This review was collected as part of a promotion.] Excellent product, I love this phone, great features, the image is amazing. This phone is faster, take a beautiful pictures, great quality.
I am happy with my new phone and headphones.
I am happy with my new phone and headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI is insane
on March 3, 2025
Posted by: Mousetrap85
[This review was collected as part of a promotion.] Just the AI translation capabilities make this phone worth it for anyone that works in customer service! I interact with customers that don't speak English on a regular basis and the live translation over the phone and in person is invaluable! The now brief feature has made my daily scheduling much smoother! The audio eraser is super cool too! My grandson ended up crying over a video and it was really easy to get rid of!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
EXPERIENCE
on March 3, 2025
Posted by: Kvel92
[This review was collected as part of a promotion.] The phone is great, fast, good screen size, memory but when it comes to battery life it should be better.
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Hey there Kvel92, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with speed, memory, and functionality of your new device. The battery of your device should increase over time as the battery adjusts to your usage habits. We have provided a few links to articles to help you with the battery life of your device, if this is not your experience. We have also shared a link to the Samsung Support Team if this experience continues and you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A Game-Changer That Exceeds Expectations!
on March 3, 2025
Posted by: KittyIman05
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has seamlessly integrated into my daily life, making everything more efficient and enjoyable. From work to entertainment, its features enhance my routine in ways I never imagined.
One of the standout features for me is Seamless Actions Across Apps. Whether I’m responding to emails, researching for work, or managing social media, I can switch between apps effortlessly without losing my place. This has significantly boosted my productivity, especially on busy days when I need to multitask.
I also rely on Now Brief every morning. Instead of checking multiple apps, I get a quick, customized overview of my schedule, news updates, and reminders—all in one place. It helps me stay organized and prepared for the day ahead.
For content creation, Audio Eraser is an absolute lifesaver. Whether I’m recording voice notes for work or capturing moments with family, it eliminates background noise, ensuring clear, professional-quality audio without the need for extra editing.
Beyond work, my S25 Ultra is my go-to for streaming, gaming, and photography. The display is stunning, making movies and games incredibly immersive, while the camera captures every detail with perfection. And with its impressive battery life, I never have to worry about running out of power during a busy day.
Samsung has truly redefined what a smartphone can do, and the Galaxy S25 Ultra has become an essential part of my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on March 3, 2025
Posted by: marrkf
[This review was collected as part of a promotion.] This was and is the best phone I've ever had in my life, Samsung is to be congratulated with the build, the camera is very good, the battery lasts all day easy, at the end of the day I get home and I have about 40-50%.
Value
5
Written by a customer while visiting Samsung US