Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(29,945 Reviews)
Open Ratings Snapshot
Rating breakdown 29,945 reviews
5 Stars
25,692
4 Stars
3,381
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This phone is extremely reliable and has great AI
on September 28, 2026
Posted by: SmoothE611
[This review was collected as part of a promotion.] I chose this phone asan upgrade for my S22 Ultra. This phone is fast and a responsive. It has great AI Features and is extremely reliable. The language Translation feature is great and easy to use.The camera takes excellent photos. This phone works great with my Gallaxy 4 Classic Smart watch and myGallaxy Buds4 Pro earbuds. Apps load quickly and with 512 GB of storage. I have tonsof space for apps, pictures and music. The adaptive refresh rate feature helps to save on battery usage. When the screen is on. Videos look great when streaming on this phone. I will definitely be getting another phone when I need one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra Great Phone
on September 28, 2026
Posted by: Peachesfox6541
[This review was collected as part of a promotion.] I chosed the S25 Ultra because I wanted a larger screen and it didn't disappoint. It fits comfortable in my hand. I mainly watch videos and take notes with my phone. The quality of my concert pictures and videos are fantastic. I've had my phone for about a year now and still learning about all the features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone!
on September 28, 2026
Posted by: Zombiegirl4
[This review was collected as part of a promotion.] I been needing and wanting a new phone for a few yrs now & I'm so glad I chose this one sleek and very responsive.. the ai features help out wonders also! I have to say its by far the best Samsung so far!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
"I chose" excellence
on September 28, 2026
Posted by: Tallmann
[This review was collected as part of a promotion.] Samsung product are a great choice. I have taken my phone on many trips and have taken numerous photo and videos. With that I chose excellence.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on September 28, 2026
Posted by: Prettyboiiny
[This review was collected as part of a promotion.] This phone is an amazing device I do know it need to be refined more and the eco system but Ian very happy with it, a couple things I dont like, mine was defective that that it can touch water by the charger and never damage no scratches from the second month but over all number one in my book, have made 4 people buy the ultra and keep convincing people is worth it just wish they listen more to a customer from day one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on September 28, 2026
Posted by: Reader11
[This review was collected as part of a promotion.] I like this phone however I wasn't overly impressed by it once I got it. The pictures are ok. The battery life is ok not great for games. I do like the pen included. It is a good phone over all.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone has a great battery.
on September 28, 2026
Posted by: MichStateStud26
[This review was collected as part of a promotion.] I choose Galaxy products over everything else. This is the best phone ive ever owned and because of that ill forever be a Galaxy customer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy review
on September 28, 2026
Posted by: Dobie65
[This review was collected as part of a promotion.] I chose my galaxy because I have always trusted the high quality of the product. I can always rely on my Galaxy to perform when I need/want it to. I use it for work and entertainment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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