Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,132 Reviews)
Rating breakdown 7,132 reviews
5 Stars
6,105
4 Stars
844
3 Stars
111
2 Stars
36
1 Star
36
79%of customers recommend this product.
(
136 out of
173)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Well rounded, down to the flat screen
on February 28, 2025
Posted by: infinitytec
[This review was collected as part of a promotion.] The good:
It's a Samsung Galaxy phone. Of course it's good. I came from a well-used S22 Ultra, so things are quite familiar. Most of the differences are software.
The cameras are quite nice.
The bad:
Some software changes are not great. The notifications are so large now that it is more difficult to find what I am looking for with persistent notifications.
A bug is affecting how my home screen functions, making me lose shortcuts.
Now Brief is neat, but doesn't integrate with the 3rd-party apps I am used to using, so I am unsure that I will keep it.
The ugly:
Samsung seems to have dropped the ball on innovation. The Z Fold has hidden its internal camera for a few years now. This phone still has it. While the upgraded 50MP 0.6x camera is nice, we still only have a 10MP 3X sensor, like what was on the S21 Ultra. While the 50MP 5X camera is likely more useful than the old 10MP one, I miss the 10X zoom which was fun to take pictures of airplanes with.
It's a Samsung Galaxy phone. Of course it's good. I came from a well-used S22 Ultra, so things are quite familiar. Most of the differences are software.
The cameras are quite nice.
The bad:
Some software changes are not great. The notifications are so large now that it is more difficult to find what I am looking for with persistent notifications.
A bug is affecting how my home screen functions, making me lose shortcuts.
Now Brief is neat, but doesn't integrate with the 3rd-party apps I am used to using, so I am unsure that I will keep it.
The ugly:
Samsung seems to have dropped the ball on innovation. The Z Fold has hidden its internal camera for a few years now. This phone still has it. While the upgraded 50MP 0.6x camera is nice, we still only have a 10MP 3X sensor, like what was on the S21 Ultra. While the 50MP 5X camera is likely more useful than the old 10MP one, I miss the 10X zoom which was fun to take pictures of airplanes with.
And I must address the S-Pen downgrade. This is not a cheap phone. I used my S22U's S-Pen mostly as a remote shutter. Without Bluetooth in the S-Pen, I don't have that option. It's disappointing.
So, in conclusion: I have problems with this phone, largely due to buggy software and questionable design choices, but it's still a really, really solid phone. I would have not purchased it had my S22 Ultra not been falling apart. If you are on an S21 or newer, it's probably best that you stick with your current phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps the tradition of excellence
on February 28, 2025
Posted by: BhullIT
[This review was collected as part of a promotion.] It's a great upgrade from my Note20 (which was still great).
I love the AI feature which allows easier capture of screen contents without the precision of the stylus.
The Now Brief keeps me up to date with the latest news.
The Audio Eraser is great to clear up audio and remove annoying background noises.
Apps load fast and I love the seamless actions across apps.
I am a hobbiest and love to tinker with tech. This phone will last me a couple of years for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SO FAR SO GOOD!
on February 28, 2025
Posted by: KINGREESEITALIO
Expertise:Expert
TBH I DIDNT CARE HOW GREAT OF A PHONE IT WAS OR HOW MUCH BETTER IT WAS THAN PREVIUOS DEVICES I HAD MY MIND WAS MADE UPIM WAITING FOR THE S26 ULTRA !I TOLD MYSELF I HAVE THE 24 ULTRA ! ,ITS PERFECTLY FINE! I DONT NEED THE S25 ULTRA! .......SO THAT LASTED ABOUT 3 WEEKS LOLOLOLOL BUT IM GLAD I UPGRADED IM LOVING IT SO FAR !!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and efficient phone.
on February 28, 2025
Posted by: Ch3ssie
[This review was collected as part of a promotion.] The s25 ultra is blazing fast with surfing the web. I have not experience any issues with any of the apps that I use. I use the phone everyday to play music while I drive and have not had any issues with playing music through Bluetooth. Calls are clear and there are no issues with sending or receiving text messages. I am still learning how to use the integrated AI and I can see how it can be useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Power ,performance,and a premium design.
on February 28, 2025
Posted by: Bigdaddynegan
[This review was collected as part of a promotion.] The Samsung Galaxy S25 ultra builds on its predecessor with improved performance, refined design, and cutting-edge AI features. But is it truly an upgrade, or just another incremental improvement? Let’s dive into the details.
Specifications:
Specifications:
Display: 6.9-inch Dynamic AMOLED 2X, 120Hz, QHD+ 3120 x 1440 px
Processor: Exynos 2500 (Global) / Snapdragon 8 Gen 4 (US)
Processor: Exynos 2500 (Global) / Snapdragon 8 Gen 4 (US)
RAM & Storage: 12GB RAM, 256GB / 512GB / 1TB
Cameras:
Main: 200MP (f/1.7, OIS)
Ultra-Wide: 50MP (f/2.2)
Telephoto: 50MP (3x optical zoom, f/2.4)
Front: 12MP (f/2.2)
Battery: 5000mAh, 45W wired / 15W wireless charging
OS: One UI 6.5 (Android 15)
Build: Armor Aluminum, Gorilla Glass Victus 3, IP68 water resistance
Design & Display
Samsung continues its premium aesthetic with a sleek aluminum frame and matte glass back, making the S25ultra. feel both sturdy and stylish. The bezels are even slimmer, and the QHD+ AMOLED display is simply stunning—bright, colorful, and buttery smooth with its 120Hz adaptive refresh rate. The in-display fingerprint scanner is fast and accurate.
The S25 ultra never lags. One UI 6.5 introduces enhanced AI features, like real-time call translation, AI-assisted photography, and better battery optimization.
The quad camera setup delivers excellent dynamic range and low-light shots.
My battery lasts all day and charges from zero in under a hour. In the future I would like to see 65 watt support. I also miss the S24 spen features as well as a return to SD cards and a ram upgrade would be nice
Cameras:
Main: 200MP (f/1.7, OIS)
Ultra-Wide: 50MP (f/2.2)
Telephoto: 50MP (3x optical zoom, f/2.4)
Front: 12MP (f/2.2)
Battery: 5000mAh, 45W wired / 15W wireless charging
OS: One UI 6.5 (Android 15)
Build: Armor Aluminum, Gorilla Glass Victus 3, IP68 water resistance
Design & Display
Samsung continues its premium aesthetic with a sleek aluminum frame and matte glass back, making the S25ultra. feel both sturdy and stylish. The bezels are even slimmer, and the QHD+ AMOLED display is simply stunning—bright, colorful, and buttery smooth with its 120Hz adaptive refresh rate. The in-display fingerprint scanner is fast and accurate.
The S25 ultra never lags. One UI 6.5 introduces enhanced AI features, like real-time call translation, AI-assisted photography, and better battery optimization.
The quad camera setup delivers excellent dynamic range and low-light shots.
My battery lasts all day and charges from zero in under a hour. In the future I would like to see 65 watt support. I also miss the S24 spen features as well as a return to SD cards and a ram upgrade would be nice
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and easy to hold. Color is beautiful and co
on February 28, 2025
Posted by: Tams
from Madison fl
I love this product. I would recommend others to try.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like good swagger phone
on February 28, 2025
Posted by: Swaggergangster
[This review was collected as part of a promotion.] Very good swagger cool very cool swagger phone i liked phone cause of the swagger
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomephone
on February 28, 2025
Posted by: Alfanodom
from Washington
Expertise:Intermediate
Awesome best deal ever everyone should zo it nice work
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US