Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,315 Reviews)
Rating breakdown 14,315 reviews
5 Stars
12,364
4 Stars
1,542
3 Stars
251
2 Stars
82
1 Star
76
82%of customers recommend this product.
(
424 out of
520)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Premium Flagship
on February 18, 2025
Posted by: SuperSuper
[This review was collected as part of a promotion.] Amazing look and build quality. Ai tools are very useful and displayis great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone to Consider ?
on February 18, 2025
Posted by: scott123
[This review was collected as part of a promotion.] Still learn using new features than my last S24 Ultra. Not much significant improvements than S24 Ultra, but longer battery life. Should consider if you want to upgrade from S24 Ultra. Or wait for S26 next year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone
on February 18, 2025
Posted by: EDD22ELITE
[This review was collected as part of a promotion.] Fantastic phone the camera is better then the last
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Utlimate Ultra ... Almost
on February 18, 2025
Posted by: WizeGuyDezignz
[This review was collected as part of a promotion.] Let's get straight to it ... This is the best S series Ultra phone that Samsung has ever made, that just misses elite status.
The display, albeit an 8 bit panel, is stunning. Color reproduction, saturation and sharpness are all in fine form here. It's just such a joy to look at as you consume media or perform your daily tasks. Add in the customization you can apply to it, this is a winner.
With the Snapdragon 8 Elite running the show, performance on this device is, shall I say it, elite. It chews through anything you throw at it with ease. From social media scrolling to intense gaming, you won't find a hiccup in sight.
One UI 7 on top of Android 15 is a pleasure to use. The fresh coat of paint on the stock app icons are refreshing and add some visual flare. But what stands out are definitely the improved animations. Little details like the wallpaper zooming really add to the experience.
The Ai additions are useful and well done. Calling up Gemini by holding the power button and it working with other apps is superb. The Now Brief is a very promising feature that still needs some work.
Battery life has been super solid so far. You can easily get through a full day, even with heavy usage.
Just like the S24 Ultra before it, the camera system is very versatile and produces great results.
What keeps this phone from elite status? The removal of the Bluetooth functionality in the S Pen is trivial, and the battery capacity could have been larger.
Overall, a winner!
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey WizeGuyDezignz, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the usage and quality of your new device. We love that you are enjoying the exploration of Galaxy AI and all of the enhanced features of your new phone. We have provided a link to an article to help you use the redesigned S Pen. We have also provided a link to the full device manual to help you with hand gestures and voice commands you can use as a replacement for some previous features. We have also shared a link to a video to help you with the customization of Now Brief for enhanced usage. Lastly, we have provided a link to the Samsung Support Team if you have any questions about your phone or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Feature pack, Fun
on February 18, 2025
Posted by: Midnight74
[This review was collected as part of a promotion.] This is a replacement for my S23 ultra and it's fast, fast, fast. Did I mention it's fast. Everything loads so much faster specifically on games I played. Works flawless with my galaxy watch 7, galaxy buds pro and my aging galaxy tab S7 plus. I love everything about it. It's feature pack. I enjoyed the most is the Dex. Productivity and entertainment are all in one. Not to mention the fast charging and all day battery life. The new updated UI with its endless customization, so much to discover. Next to explore is the new AI feature. Love the wallpaper maker, photo editor. So much to explore and it's all fun so far. Overall, I really enjoy and worth every penny I payed for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect phone? Definitely not, a great phone? Yes!
on February 18, 2025
Posted by: rarehunter
[This review was collected as part of a promotion.] Just upgraded from my s22 ultra and boy is it an upgrade.
The first biggest difference I felt was the super smooth screen. Everything moves very quickly and the screen feels super smooth. The cool AI features are neat but necessary. However, I feel like once I used it more, it will become an amazing tool to enhance my daily activities. Games run a lot smoother and loads much faster. Camera is way more powerful and with AI, there's cool new ways to make edits.
The downsides, the S pen did get a downgrade. It's not game breaker for me but why take out something that's already there? I used the functions once in awhile but according to statistics (from who knows where) most people never used the wireless functions of the S pen. Kinda old school here bit i did like the finger print on the button (like the s9 note) but that's a real nitpick imo.
The first biggest difference I felt was the super smooth screen. Everything moves very quickly and the screen feels super smooth. The cool AI features are neat but necessary. However, I feel like once I used it more, it will become an amazing tool to enhance my daily activities. Games run a lot smoother and loads much faster. Camera is way more powerful and with AI, there's cool new ways to make edits.
The downsides, the S pen did get a downgrade. It's not game breaker for me but why take out something that's already there? I used the functions once in awhile but according to statistics (from who knows where) most people never used the wireless functions of the S pen. Kinda old school here bit i did like the finger print on the button (like the s9 note) but that's a real nitpick imo.
Perfect phone? Definitely not but it's without a doubt a really good phone (albeit kinda expensive but with trade in, it's not so bad).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung ultra 25
on February 18, 2025
Posted by: Ultraten
[This review was collected as part of a promotion.] I enjoy the phone. The only issue I have is the s pen. I wish it still had Bluetooth capability. Other than that the camera and the screen and the corners are much easier to hold.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi there Ultraten, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra. We love hearing how much you are loving the overall usage of your new device. We understand adjusting to the redesigned S Pen can take time and we have provided a link to an article to help you in this endeavor. We have also provided a link to the full device manual to help you with hand gestures and voice controls that can do some of the same functions as the S Pen. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may arise as you continue using your new phone. WE appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth performance great camera..
on February 18, 2025
Posted by: Wolvlokesh
[This review was collected as part of a promotion.] This features a great camera and a very smooth performance.. would have loved to see the Bluetooth s pen with air gesture control.
Value
4
Written by a customer while visiting Samsung US