Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,165 Reviews)
Rating breakdown 7,165 reviews
5 Stars
6,124
4 Stars
848
3 Stars
114
2 Stars
40
1 Star
39
77%of customers recommend this product.
(
143 out of
186)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Galaxy AI is years ahead of the competition
on March 26, 2025
Posted by: Dre187
[This review was collected as part of a promotion.] Wife wanted to switch us to the fruit competition last September when they announced AI. Happy wife, happy life right? Unless she asks you to switch out your Samsung products. I missed Android, I missed OneUI, I missed my pen, I missed the little things. Like apps not pausing my music because they got sounds too. Or how intuitive the AI capabilities are built into the majority of Samsung apps. Could only stay away for 6 months, came back as soon as I had an available S25 Ultra. Haven't looked back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Leap Forward in Smartphone Technology
on March 26, 2025
Posted by: HealthyCommunities
[This review was collected as part of a promotion.] This smartphone sets a new standard for mobile technology. Its advanced features, powerful performance, and user-friendly design make it one of the best smartphones I've ever owned. It truly represents the pinnacle of current smartphone innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful new device
on March 26, 2025
Posted by: LaynaVile
[This review was collected as part of a promotion.] The screen is great, the body of the phone feels just heavy enough and sturdy, I love the display quality, and sound quality. I'm very satisfied with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is Enough!
on March 26, 2025
Posted by: Galius
[This review was collected as part of a promotion.] At the beginning my first thought was to keep my s24 ultra, why? Because of the Bluetooth S-Pen, but then I took the risk and I traded it. The S25 ultra is by far a better phone, in many ways. The weight is lighter than the S24 ultra. The processor is faster. It has amazing tools like the option of audio eraser in videos, or the Gemini app, which is so cool and on point. I watched many reviews on YouTube and every one of those videos tend to simplify this phone by saying that is pretty much a S24 ultra with a insignificant differences, but, do not believe them, they are wrong. The S25 ultra is not slightly different than S24 ultra. You are getting a completely different set up, internally and a better speed in every option that the S25 ultra offers you to help you living your life with a great perspective through the magnificent performance of this phone. If I could describe it to you, it will be something like having a car with the same look and shape but instead of having a NA (Natural aspirated engine) you have a turbo engine completely tuned, and in need for speed. This phone is powerful and it feels great in your hands. Overall this phone make you feel lik a low profile guy, who knows his true potential like solo leveling Sung Jinwoo... enough said.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on March 26, 2025
Posted by: Comettin24
[This review was collected as part of a promotion.] Overall I'm satisfied with my Samsung S25 Ultra due to its easy way to manage, it's a fast and comfortable device to carry. The quality of the pictures and videos are just crazy!!! Also the the battery life is something I look forward to when purchasing a new phone and this particular phone has an outstanding one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S series flagship is getting better
on March 26, 2025
Posted by: TheTerran
[This review was collected as part of a promotion.] Becoming familiar with the new features of the S25 Ultra i found the gaming experience engaging, but would recommend an ecmxternal controller. The various new helpful functiosn like AI and Now Brief have been surprisingly helpful and provide a seamless transition from locked screen. It would have been beneficial to be able to use the pen as a remote trigger for photos and video, but the many enhancements make up for that capability.
Value
4
Response from Samsung USBy R&R Team, March 27, 2025
Hello TheTerran, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you are enjoying the usage and exploration of your new phone. We hope you'll reach out to us again in the future at any time if you have questions about the features and usage of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra is a Great Product
on March 27, 2025
Posted by: Vmanwiz
[This review was collected as part of a promotion.] Overall, this is a good phone. It is quick, powerful, and highly capable with features. The object eraser is impressive with removing unwanted objects or people, especially with the AI auto-generative content in the selected areas erased. Circle to Search makes using the phone convenient. Seamless action across apps feels limited, but there's high potential for it. Moving in the right direction. The action to ask questions from YouTube videos and add the answers to Notes was helpful. Have not used Audio Eraser yet, but looking forward to testing it out. The Now Brief provides some basic information on weather, reminders, and events which is helpful. Otherwise, browsing is a breeze. Going on apps is quick. Video contents look great. Speakers are loud and pleasing for smartphone speakers especially with Dolby Atmos put on.
Value
4
Response from Samsung USBy R&R Team, March 27, 2025
Hi there Vmanwiz, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how amazed you have been with the enhanced speed, features, and audio quality of your new phone. We love that you are finding so much usage out of the range of features with Galaxy AI. We have provided a link to the Samsung Support Team to help you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and upgrade that was well worth it.
on March 27, 2025
Posted by: BillKorn
[This review was collected as part of a promotion.] I was due for an upgrade and since I was coming from a z fold 3 I wasn't sure if there was a big enough difference to make an upgrade worth it. After getting the phone I immediately could tell the difference in performance and the vibrancy of the screen. The upgrade was well worth it.
Value
5
Written by a customer while visiting Samsung US