Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,129 Reviews)
Open Ratings Snapshot
Rating breakdown 20,129 reviews
5 Stars
17,272
4 Stars
2,183
3 Stars
388
2 Stars
127
1 Star
159
86%of customers recommend this product. 
(
1,098 out of 1,276
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Amazing phone!
on February 11, 2025
Posted by: Paellaking
[This review was collected as part of a promotion.] Love this phone! The cameras are great, love the AI, and the phone design feels amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent powerhouse flagship of 2025
on February 11, 2025
Posted by: Jefftech
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse flagship that excels in almost every category. Its 6.8-inch Dynamic AMOLED 2X display dazzles with 3,000-nit brightness and buttery-smooth 1-120Hz refresh rates, perfect for media and gaming. The camera system steals the show: a 200MP main sensor, 10x optical zoom, and AI-enhanced photo/video tools deliver pro-level results. Performance is blazing-fast thanks to the Snapdragon 8 Gen 4 chip and 16GB RAM, while the 5,500mAh battery easily lasts all day with 65W fast charging.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on February 11, 2025
Posted by: Gwailo
[This review was collected as part of a promotion.] What are the best phones I ever used. The phone is super fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on February 11, 2025
Posted by: MOMMACLARK
[This review was collected as part of a promotion.] This phone has seamless actionsacross all the apps I use! It's lightning fast and the battery lasts a lot longer than my last phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power power power
on February 11, 2025
Posted by: Dwellman
[This review was collected as part of a promotion.] What can I say other then who was i before this phone , from the all day battery to the ai support to the studio quality phones this phone rocks all day and night so much power in every app it's amazing I think I'm a better person now then ever before I had the s25 ultra . If I had to tell A friend I would say if you want a phone that changes your life then buy this phone and don't wait .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great quality.
on February 11, 2025
Posted by: Obession101
[This review was collected as part of a promotion.] The phone it's self has really good quality of pictures you can edit and do everything u can imagine with this phones capabilities. The phone looks square and edges are distinct instead of the rounded edges I like this, perfect for the protectors for the screens.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a nice phone
on February 11, 2025
Posted by: LovePhones
[This review was collected as part of a promotion.] Smooth and fast so far. I am still getting used to this phone as I came from a s22 Ultra. So far pretty much the same concept but with AI and a better camera. I do like that it doesn't have the curve on the sides. I can up date latter as I use it more. Kid of hard to take a photo of the device when you are useing it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded from 22 Ultra to 25 Ultra
on February 11, 2025
Posted by: VanthS25Ultra
[This review was collected as part of a promotion.] I recently upgraded from the Samsung S22 Ultra to the S25 Ultra, and it has been a significant step up for me. As a longtime Samsung Note series user, I previously owned the Note 9, which, if not for battery degradation, would still be running strong today. The same goes for my S22 Ultra—Samsung consistently refines its devices, making each upgrade feel fresh and exciting, especially after a three-year gap.
One of the standout features of the S25 Ultra is its AI capabilities. I regularly use the Gemini feature and other AI-powered tools that integrate seamlessly into my daily routine, making tasks easier and more efficient.
If you're looking for a phone that excels in every category, the Samsung S25 Ultra is the one to beat. It checks every box.
Best-in-class battery life – Easily lasts all day, even with heavy usage.
Stunning display – The best smartphone screen on the market, period.
Seamless performance – The Snapdragon Elite chipset ensures smooth 120Hz app switching.
Top-tier camera system – Delivers incredible shots in any lighting condition.
S-Pen integration – A must-have for note-taking, productivity, and creative work.
Beyond the hardware, Samsung also offers a great exchange program, making the upgrade process even more worthwhile.
After 15 days of use, I can confidently say the S25 Ultra is the best all-around utility phone available right now. If you're due for an upgrade, this is the one to get!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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