Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,231 Reviews)
Rating breakdown 18,231 reviews
5 Stars
15,728
4 Stars
1,977
3 Stars
319
2 Stars
99
1 Star
108
84%of customers recommend this product.
(
619 out of
739)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great Camera and AI
on February 17, 2025
Posted by: Snts1478
[This review was collected as part of a promotion.] I really like the camera of S25 Ultra enabling me to shoot and edit photos and videos more easily. Display supremacy with AMOLED panel is beyond what was needed. Great battery power. The most ultimate upgrade is that Gemini which is being extremely helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ai and faster processor
on February 17, 2025
Posted by: Parthsinh18
[This review was collected as part of a promotion.] Samsung s25 ultra has Best camera and With AI it makes more powerful i really love it and I have ordered for my parents too love this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on February 17, 2025
Posted by: shossai026
[This review was collected as part of a promotion.] Seamless actions across the apps. Very fast and efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely best phone yet!
on February 17, 2025
Posted by: Verocious12
[This review was collected as part of a promotion.] I have absolutely loved my new S25 ultra. Very fast, brilliant screen, quick connections with car and buds and perfect weight and handling. I have found the fast processing and screen to be my favorite so far...and can't wait to figure out all the cool features. I originally wanted to go back to the S25 because of the camera and the great pictures I shot with my S24. Great phone very happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! However, I do have a single issue.
on February 17, 2025
Posted by: KaguyaSama5280
[This review was collected as part of a promotion.] I love the new s25 Ultra. Its super fast, it has amazing battery life, the screen is top tier for display, the camera is boss mode, I love almost everything about this phone... my one and single hang up is the fact that you got rid of bluetooth S pen. The gestures is what made the S pen great, with that gone have literally 0 reason to ever use it. Its unfortunate, but, out of all the things samsung could have messed up or got wrong I'm glad it was a simple minor thing that in reality isn't that big of a deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge AI Upgrade!
on February 17, 2025
Posted by: FREDDIE
[This review was collected as part of a promotion.] The concept of the Now Brief is truly amazing!!! Please have it be more in depth and provide Gemini to use it's voice to speak to you! The new snapdragon you can tell it's smooth and it's noticeably better compared to the 24ultra. Definitely plan on staying with this bad boy until maybe the 28 or possibly the 29 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing new phone
on February 17, 2025
Posted by: Sapphire2
[This review was collected as part of a promotion.] Experiencing this new phone has been absolutely delightful. The features are incredibly intuitive and easy to use. I'm particularly impressed with the camera quality and overall performance. It's such a pleasure to use this device daily. This phone has truly exceeded my expectations.
From my old s22 ultra to being able to enhancing your photos with incredible ease and artistic flair. A simple sketch can transform your images in exciting new ways, thanks to the power of AI. This innovative technology opens up a world of creative possibilities, limited only by your imagination. Adding a few lines can generate stunning effects and personalized details. Experience the future of photo editing, where your artistic vision comes to life effortlessly.
From my old s22 ultra to being able to enhancing your photos with incredible ease and artistic flair. A simple sketch can transform your images in exciting new ways, thanks to the power of AI. This innovative technology opens up a world of creative possibilities, limited only by your imagination. Adding a few lines can generate stunning effects and personalized details. Experience the future of photo editing, where your artistic vision comes to life effortlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good nit not the best
on February 17, 2025
Posted by: cjalvarama
[This review was collected as part of a promotion.] I think the S25 ultra is a very good product with great capabilities but it's not the best samsung generation of smartphones . There are other competitors offering better capabilities specially with the camera and the ecosystem. Samsung has been pushing for the AI technology but forgot about other interesting features liked by the clients. I don't know why they removed the s pen Bluetooth option and why the haven't improved with the night mode camera option . Nerverthrless the macro function is one of the best I've seen so far. Hopefully they send updates to improve the camera functionalities.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hi there Cjalvarama, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We would love to help you maximize your experience with your new phone. We have provided links to a few articles to help you with the redesigned S Pen functionality and the camera settings and features. We have also provided a link to the full device manual to help you troubleshoot the full capabilities of your new device. We have lastly provided a link to the Samsung Support Team to answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US