Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,351 Reviews)
Open Ratings Snapshot
Rating breakdown 14,351 reviews
5 Stars
12,392
4 Stars
1,548
3 Stars
252
2 Stars
82
1 Star
77
81%of customers recommend this product. 
(
427 out of 524
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
I traded my Fold4 for this and it is 100 times bet
on February 18, 2025
Posted by: Sirphil
[This review was collected as part of a promotion.] The phone is easy to navigate, camera if flawless. The design is lighter and you get more screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra gets cherry on icing with the Galaxy AI
on February 18, 2025
Posted by: HMAN89
[This review was collected as part of a promotion.] 1. **Powerful Performance**: Top-notch hardware ensures smooth operation.
2. **Stunning Display**: Bright, crisp visuals for a fantastic viewing experience.
3. **AI Enhancements**: Innovative AI features that personalize and enhance user experience.
4. **Camera Excellence**: Versatile and high-quality camera system.
5. **Premium Build**: Sleek, durable design with a titanium frame.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone, with a caveat.
on February 18, 2025
Posted by: Rychehead
[This review was collected as part of a promotion.] I purchased this phone as an upgrade to my Galaxy S22+ and I am overall very happy that I did. I did own a Galaxy Note 10+ in the past and this phone fits in my hand much better. It's not much bigger than my S22+ was and yet the screen is larger. The first thing I must note is the battery life. It is exceptional. I ran this phone from 6:30 am until at least 10 pm before recharging so far. Where my S22+ was at 58 - 65% by noon, this phone is at 82 - 85% and holds out. By 7pm it still has 30-35 %. Second thing, it runs smooth. The processing power shows. Third for me is the cameras. The first time I tested them, I was stunned and I've seen the online reviews. The sharpness of photos is impressive. The Audio eraser feature is a game changer for video. I am enjoying OneUI 7 and find it is a nice upgrade in software as well as the seamless updates. I haven't really used the Gemini feature as I switched it back to Google Assistant for personal preference. I used it briefly and it seems to need to be updated. My 2 hangups with this device is the loss of Bluetooth in the S-pen disabling features I had in my Note 10+. Also, I am slightly disappointed by the lack of Qi 2 magnetic rear glass. This is an expensive device and a new flagship in 2025. Samsung should have led the way on this for Android devices. All in all though, I highly recommend this as an upgrade for someone with an S22 or older since that's what I had.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Huge improvement over the S24 Ultra
on February 18, 2025
Posted by: LightningB
[This review was collected as part of a promotion.] I know people ask, why they should upgrade from the S24 Ultra. That it pretty much looks the same. Just with rounded corners.
But there is more to.the S25 Ultra. All the little things that improved, actually make a big difference.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with amazing battery life.
on February 18, 2025
Posted by: PartyOwl
[This review was collected as part of a promotion.] I upgraded from a s22 and the difference is amazing. The 6.9in screen makes video watching very enjoyable. The s-pen has come in handy multiple time from Ai searching things on my screen to taking quick notes. The battery life is by far the greatest upgrade for me. I went from having to always keep an eye on my battery percentage on my s22 to now not having to worry a bit about the s25 ultra's percentage. The seamless actions across apps is fast and easy. I personally don't use the now brief function but I can see how it can be really useful for some. The audio eraser feature is also really cool to use on videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Maybe my favorite Galaxy phone ever!
on February 18, 2025
Posted by: S25Guy
[This review was collected as part of a promotion.] Software is amazing! Almost seamless action across apps. The device itself is hands down one of the best one the market. Finally got to really test out the camera at a local theme park and it was a homerun! Pictures are super crisp and I can edit photos anyway I choose. The "Now Brief" is nice little way to start my day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top notch user experience
on February 18, 2025
Posted by: 11photon
[This review was collected as part of a promotion.] The new changes are subtle yet so significant, make such a great difference in the daily life. Just how you could easily search something from an image, or music from a video. Let's not even get to the photo editing. It's beautiful, nothing comes close even. Gemini AI is seamless and so useful. Not to even forget the seamless actions across apps, multitasking without even switching apps!! How cool?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone and cameras
on February 18, 2025
Posted by: JRNH25
[This review was collected as part of a promotion.] Love the new features like the Now Brief, audio eraser for videos, and seamless actions across apps so you can ask the Gemini assistant to do multiple actions across multiple apps - it works great.
The new rounded corners make the phone much easier to hold in hand for long periods of time and I think the new design is sleek and classy looking.
Photos are still stunning and the AI photo enhancements work great. With the great trade-in values Samsung offered for my old S23 Ultra, it was a no-brainer upgrade for me. Very satisfied with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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