Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,267 Reviews)
Rating breakdown 28,267 reviews
5 Stars
24,245
4 Stars
3,140
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
I love this device
on May 14, 2026
Posted by: BeAllYuKan
[This review was collected as part of a promotion.] I pre-ordered my s25ultra and I love it. The device looks and feels good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its so easy to use
on May 14, 2026
Posted by: Bubbie24
[This review was collected as part of a promotion.] Ive always had a Samsung. I love the new features with AI because I use it alot at work or when my kid has unreasonable amount of questions. Haha. The pen comes in hand when im working cause I use my signature alot. Great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on May 14, 2026
Posted by: NWO2020
[This review was collected as part of a promotion.] The Galaxy is amazing, with all features. From cameras to keyboard screen to the quality even the screen super clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25Ultra. It is the best Samsung device
on May 14, 2026
Posted by: Thewadster
[This review was collected as part of a promotion.] My S 25 Ultra is the toughest phone I ever had since the first cell phone came out. I have owned about all of them. This phone is so almost indestructible now I say this it probably will break. I put off the Android 16 upgrade because of the AI 8.0 I hated the AI 7.0. Was so intrusive. But I upgraded my Tablet and AI 8.0 was just fine. I actually like it. So my phone is now Android 16 AI 8.0.
The only thing about my S 25 ULTRA is the battery is terrible. Ihave to charge it multiple times a day. Atleast with a rapid charger is it only takes a little over 35 min to completely charge. But all in all I would not want any other phone.
I stuck with my S 10 plus until I decided finally there was a suitable replacement phone for me. The S 25 ULTRA. I am sure it will be awhile before I see Samsung finally produced a replacement for me. I have not figured out away to have the phone take a picture of its self. It can do alot but not a self picture.
Oh yes I am not impressed with the camera really. I don't use it that much. If I did maybe I would not have said this. If it is as great as everything else this phone is capable of then it is to.
I have not used my Computer atall since I got this phone. I really off the top of my head where my laptop is. 🤷♂️ I use this and my Tablet instead of any computer.
The only thing about my S 25 ULTRA is the battery is terrible. Ihave to charge it multiple times a day. Atleast with a rapid charger is it only takes a little over 35 min to completely charge. But all in all I would not want any other phone.
I stuck with my S 10 plus until I decided finally there was a suitable replacement phone for me. The S 25 ULTRA. I am sure it will be awhile before I see Samsung finally produced a replacement for me. I have not figured out away to have the phone take a picture of its self. It can do alot but not a self picture.
Oh yes I am not impressed with the camera really. I don't use it that much. If I did maybe I would not have said this. If it is as great as everything else this phone is capable of then it is to.
I have not used my Computer atall since I got this phone. I really off the top of my head where my laptop is. 🤷♂️ I use this and my Tablet instead of any computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone, i have everything
on May 14, 2026
Posted by: Maximm
[This review was collected as part of a promotion.] Nice phone, good photos and premium quality audio, this is speed for office softwares
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Love THIS PHONe
on May 14, 2026
Posted by: Shampto1b
[This review was collected as part of a promotion.] I love my new phone
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it sometimes
on May 14, 2026
Posted by: Onetree
[This review was collected as part of a promotion.] This phone is not bad at all wish the stick did more but owell
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The product has good features
on May 14, 2026
Posted by: Niilante
[This review was collected as part of a promotion.] The features are good but it will be helpful if the latency is reduced
Value
3
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Niilante, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear you are happy with the available features of your device, and we would love to help you resolve the frustrations you mention experiencing with your device. We have provided a link to an article to help you with the speed and responsiveness of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience the latency you mention. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US