Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,267 Reviews)
Rating breakdown 28,267 reviews
5 Stars
24,245
4 Stars
3,140
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The product has great features
on May 15, 2026
Posted by: Happylucky26
[This review was collected as part of a promotion.] I do like the Galaxy AI features on the phone. It's useful when you need to look for something. It helps with a lot of things. I like I like the whole phone. I mean, there's just some things I need to learn for I can get it all down 21 now.I wanna switch to the galaxy twenty 61 day I guess.But, yeah, the overall the phone is the ten I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly awesome
on May 15, 2026
Posted by: JustThatDude
[This review was collected as part of a promotion.] So I love Galaxy AI especially for photo editing, does an amazing job!
Overall it's an awesome phone with great features, easy to switch between work and personal tasks. The GUI is amazing and the phone handles extremely well. Camera is great.
Battery life isn't great and the phone does struggle to take non-blurry photos on 3rd party apps
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's just a lot of features.
on May 15, 2026
Posted by: KMartSecurity
[This review was collected as part of a promotion.] I game on it and use it for a media device. I do like being able to cast to my TV with ease.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on May 15, 2026
Posted by: GalaxyFan3
[This review was collected as part of a promotion.] I use my Galaxy s25 ultra for drawing and media consumption. I use it's Ai features to respond to messages and emails.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is exactly as advertised.
on May 15, 2026
Posted by: Yutuer
[This review was collected as part of a promotion.] It has essentially all the features as advertised. Comes with AI equipped and premium specs for a phone in modern times. Only downside is the touch recognition for opening the phone is a bit weird. When I have a phone protector on, 9 out of 10 times it wouldn't open the phone. Since then I removed the protector and it has worked.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Still not there.
on May 15, 2026
Posted by: OrganiclifeGalaxy
[This review was collected as part of a promotion.] Galaxy ai is great. When will have glasses light/powerful enough to replace or phones entirely. The future is here, the batteries are here. What are I waiting for?
Value
2
Response from Samsung USBy R&R Team, May 18, 2026
Hello OrganiclifeGalaxy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the addition of Galaxy AI to your new device. We have provided a link to the complete manual for your device to help you maximize your experience and best align the settings to your usage preferences. We have also provided a link to the Samsung Support Team to assist you if you have questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung out did themselves with this phone
on May 15, 2026
Posted by: Lights
[This review was collected as part of a promotion.] This phone is perfect from the screen, visuals, and camera itt iis all on point The galaxy AI is such an extraa bonus too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Note/Ultra series
on May 15, 2026
Posted by: HoneyB
[This review was collected as part of a promotion.] I've been a Note/Ultra user since the Note 10 and they're great. It's nice that if I need to jot something down quick, all I have to do is pull the pen out and it's ready for me to write. I also love using the S pen to play games, and it comes in handy for doing a lot of other things because I don't have to worry about my fingers being in the way of what I'm trying to see. And the real-time translation with Galaxy AI is a very handy feature for me. I work with exchange students so it comes in handy when we're having some trouble communicating.
On the flip side, I do feel that auto-correct doesn't work quite as good as it used to. It will often "correct" words that aren't misspelled and are being used correctly, but won't correct words that are actually misspelled. But overall, I love my phone and will continue to choose Samsung phones in the Ultra series.
On the flip side, I do feel that auto-correct doesn't work quite as good as it used to. It will often "correct" words that aren't misspelled and are being used correctly, but won't correct words that are actually misspelled. But overall, I love my phone and will continue to choose Samsung phones in the Ultra series.
Value
5
Written by a customer while visiting Samsung US