Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,275 Reviews)
Rating breakdown 18,275 reviews
5 Stars
15,766
4 Stars
1,984
3 Stars
319
2 Stars
99
1 Star
107
84%of customers recommend this product.
(
628 out of
748)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The Cameras is better also AI is better
on February 17, 2025
Posted by: Phadethiss
[This review was collected as part of a promotion.] I feel like this phone has been smoother then the S24 ultra. The battery isn't as long lasting but let see what happens next week after the phone learns me hahahah. Over all the colors are amazing and everything is just a little bit snapper
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Now brief is so useful
on February 17, 2025
Posted by: Taytiez
[This review was collected as part of a promotion.] Now brief on the s25 ultra: It's seriously amazing! The camera is out of this world, capturing stunning photos and videos. The performance is super smooth, handling anything you throw at it. Battery life is a beast, lasting all day and then some. It's basically the ultimate phone, highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New but nothing special
on February 17, 2025
Posted by: Ray1997
[This review was collected as part of a promotion.] Just got the phone to have the latest and greatest
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive
on February 17, 2025
Posted by: JGTam96
[This review was collected as part of a promotion.] Okay, so I've been using the S25 Ultra for a bit now, and honestly, it's pretty sweet. I love how I can jump between apps without any lag – super smooth. The 'Now Brief' thing is actually useful, gives me the lowdown on my day at a glance. Oh, and the 'Audio Eraser'? Game changer. I can finally record stuff without all the background noise driving me crazy. Solid phone, would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on February 17, 2025
Posted by: Ofucom
[This review was collected as part of a promotion.] I have been with samsung for a long time now and I can say I enjoy using every new product introduced. The camera, size and brightness gives me vibe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoyed the new S25 ultra.
on February 17, 2025
Posted by: Prasad
[This review was collected as part of a promotion.] I really enjoy my new S25 Ultra. It has awesome pic quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung out did themselves again!
on February 17, 2025
Posted by: SamsungFanboyWOOT
[This review was collected as part of a promotion.] Performance is better than any other phone I've used and I've had Samsung since the S3. By far. Last was S22+. This was a more than worthy upgrade.
Display is gorgeous. Throw any game at it and it impresses. Any game.
But I'm here for the A.I. And boy oh boy is this thing full of it aplomb.
DEX ftw! Everywhere you go you have a performance computer in your pocket. Look ma! No laptop!
Trade in deal on top of discount made this a no brainer.
Get in while the gettins good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The AI is great but...
on February 17, 2025
Posted by: sromerol
[This review was collected as part of a promotion.] The phone design is great, and the AI is too. However, I have noticed some shortcomings with this new model. First, the screen sensor does not work well; sometimes it does not correctly identify my fingerprint. This has happened frequently, unlike with the previous version.
In addition, I am disappointed that using the Galaxy pen to take pictures is no longer possible. This was one of the best features of previous models, and its absence in this new Galaxy is disappointing.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey there Sromerol, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are happy with the enhanced features of Galaxy AI and overall design of your device. We have provided a few links to articles to help you with the fingerprint sensor and discover the capabilities of the redesigned S Pen. We have also shared a link to the full device manual that will help you setup and use voice commands and hand gestures to control the camera from a distance as well. Lastly, we have provided a link to the Samsung Support Team if you continue to experience any frustrations, or have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US