Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,020 Reviews)
Rating breakdown 6,020 reviews
5 Stars
5,159
4 Stars
721
3 Stars
93
2 Stars
22
1 Star
25
81%of customers recommend this product.
(
106 out of
131)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Don't believe the hype!
on February 28, 2025
Posted by: Moonwatcher
I've had my S25 Ultra for about a month. I bought it to replace my S22 Ultra, thinking I would be getting an upgrade. I've found this phone to be average at best. There does not appear to be a significant improvement over my previous phone. If I had to do this all over again, I'd take a pass.
My main reason for an upgrade was the camera. I like to take moon shots. This camera does not appear to improve my photos.
I paid full price for my new phone and decided to keep my S22 Ultra rather than trade it in. I'm glad I did. Save your money, folks!
Response from Samsung USBy R&R Team, March 4, 2025
Hey there Moonwatcher, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your new device does not meet your expectations. We have provided a link to an article to help you with the camera features and settings of your new device. We have also provided a link to the full device manual to assist you with the enhanced Galaxy AI features that can help you maximize your experience with the camera and the features of your device. Lastly, we have provided a link to the Samsung Support Team if you experience anything out of the ordinary or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on February 7, 2025
Posted by: Caynade
[This review was collected as part of a promotion.] Finally switched to Andriod after 10 years of iPhone, and the s25 ultra blew my mind. This phone has everything i ever need and more. Never going back to iPhone ever again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 14, 2025
Posted by: Aali102
[This review was collected as part of a promotion.] Upgraded from an s23 ultra. Way better screen faster phone. if you have any phone older than the s24 and you're thinking of upgrading don't hesitate go for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from S23 Ultra
on February 8, 2025
Posted by: James
Expertise:Expert
Upgraded from a s twenty three ultra, only because it was free. Big improvement from s twenty three. So far, I like everything about the s twenty five ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on February 6, 2025
Posted by: Ralph
This phone is really really good for me, massive updates, the best AI phone right now in the market
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 4, 2025
Posted by: Woodson
from Brockton
Expertise:Expert
I read it earlier and watch some good features the phone had.I LOVE SAMSUNG
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great everyday performance!
on February 7, 2025
Posted by: John
from Springfield, MA
Expertise:Expert
Okay, aside from the removal of Bluetooth from the S-Pen, this phone is super great! The jet-black titanium finish makes it look sleek. I would definitely recommend this phone to others, whether they are coming from another platform or still using a Galaxy device from 3-5+ years ago. Can't go wrong with this phone! 👌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra phone only by SAMSUNG
on February 7, 2025
Posted by: OMEGA
from Chicago Ill
Expertise:Expert
got it like 4days ago 1TB blue silver but looks more silver. very powerful cpu my only complaint is we need better colors these are very boring colors and bring the s-pen bluetooth back.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US