Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,383 Reviews)
Rating breakdown 14,383 reviews
5 Stars
12,419
4 Stars
1,550
3 Stars
254
2 Stars
82
1 Star
78
81%of customers recommend this product.
(
439 out of
539)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Absolutely love this phone best purchase
on February 18, 2025
Posted by: KarinBell
[This review was collected as part of a promotion.] I use my phone for everyday use, scrolling on Facebook watching videos streaming music games in all. This phone works exceptionally good. I don't have any complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect but a few things keep popping up
on February 18, 2025
Posted by: Calper
[This review was collected as part of a promotion.] My experience with the 25 ultra has been nearly flawless, my only criticism is that at the most random times performance just takes a nose dive, choppy loading of apps, videos not loading consistently, web pages just frozen and unable to interact with, this has only 5 times since I received the phone on Feb 5th, but I can see this not slowing down if the software is not updated or maybe this is a particular problem with my phone. Also this could do with the ram as mine claims to sit around 6.5 gb used. The only other complaint I have is at times the phone just takes too long to charge, sometimes sitting around the same percentage for a good 20 minutes. Aside from these issues which is nearly 99% of the time, best I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung galaxy s25 ultra is a tech marvel
on February 18, 2025
Posted by: Jordan
[This review was collected as part of a promotion.] The build quality is beautiful, seamless, and sophisticated. The operating system is smooth, quick, and snappy. Ai is integrated very well with the phone for complex tasks and everyday tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excited to own it
on February 18, 2025
Posted by: Sawdust
[This review was collected as part of a promotion.] Great device, moving seamlessly between apps is so smooth. The camera is absolutely incredible, and streaming video is second to none. I would highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing New Galaxy S25 Ultra
on February 18, 2025
Posted by: GalaxyMaster
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra truly stands out as an exceptional smartphone. Its impressive AI capabilities is amazing, which enhance everything from photography to daily tasks. The camera system is particularly noteworthy, delivering stunning images with vibrant colors and remarkable detail, making it perfect for photography enthusiasts.
The overall performance of the phone is fantastic, with a smooth user experience and fast processing speeds. The design is sleek and modern, adding to its appeal. Whether you're gaming, streaming, or multitasking, the S25 Ultra handles it all with ease.
Overall, if you're looking for a top-tier device that combines advanced technology with impressive photography features, the Samsung Galaxy S25 Ultra is a fantastic choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Coming off a S22 Ultra this was dissapointing
on February 18, 2025
Posted by: DisappointedUser
[This review was collected as part of a promotion.] I actually started with a Note 4, then a Ultra Note 20, a Ultra Note 22, and now the Ultra S25. Of all the upgrades the S25 Ultra was the most disappointing. Sure the seamless apps, and the sound editor were clever, but frankly not astonishing. I don't even use the now brief. Probably the best feature is the integrated AI capabilities.
However, the downgrades far outweigh the upgrades. For the price of this phone, I feel like I was a bit ripped off. The whole point of buying a flagship is the extras you get, not what you lose from the model you just traded in. The loss of the Bluetooth pen was unacceptable. Then they took away the favorite part of the camera, the 100x optical zoom. After so many years of the beveled edge glass, this flat screen now feels "chunky" in my hand, and does not slide into my jeans hip pocket as nice. Even though they claim it's lighter, it actually feels heavier. The performance may be slightly better, but it's realy barely noticeable.
Overall, I'm disappointed with this year's new phone from Samsung. The only reason I am keeping it is because the battery on my older model was not lasting a full day anymore without needing a recharge, and was just too inconvenient. Samsung did offer a good price for the trade in, and that made it palletable. What I realized is that my Note 20, and S22 Ultra were actually pretty good phones. Had the cost of replacing the battery been so prohibitive, I'd still be using them and skipped this year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Performance upgrade is noticeable from S22 Ultra
on February 18, 2025
Posted by: MBSM29
[This review was collected as part of a promotion.] The biggest improvement I noticed is the cooling. The phone doesn't heat up as much. The upgrade is very noticeable coming from an S22 Ultra. I'm still familiarizing myself with the AI features but I do find the audio eraser pretty cool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra clear winner
on February 18, 2025
Posted by: eddies
[This review was collected as part of a promotion.] The phone replaced my S23 Ultra. Find it faster and more brilliant in colors. The screen display quality is easier on my eyes and all around a superior phone.
The phone's photos are sharper and more brilliant than my S23 Ultra. Making it our go-to device to take photos.
Value
5
Written by a customer while visiting Samsung US