Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,384 Reviews)
Rating breakdown 14,384 reviews
5 Stars
12,419
4 Stars
1,551
3 Stars
254
2 Stars
82
1 Star
78
81%of customers recommend this product.
(
439 out of
539)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Frickin awesome
on February 18, 2025
Posted by: Teamclarke
[This review was collected as part of a promotion.] This new S25 Ultra is just amazing. It blows the competition out of the way in so many ways. The camera and features are top notch, the streaming is suburb, and the clarity of the screen and battery usage is fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A massive upgrade
on February 18, 2025
Posted by: NagitoEevee
[This review was collected as part of a promotion.] Prior to this, I had an Note20 Ultra 5G. While I adored that phone, this one provides many improvements that made it worth upgrading. Connectivity is improved both in speed and capability. The camera is heavily improved so I can take better photos of my cat. Battery life is better so I can use higher settings and still get the same life out of it. Switching between apps is so much faster as well and the seamless connection to the Watch Ultra and Buds3 Pro that I purchased at the same time makes it incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best of the best...
on February 18, 2025
Posted by: Markussamsunglover
[This review was collected as part of a promotion.] All my life I have used different devices and without any doubt if I were given to choose, I choose samsung for the day I use it for my work, for games, watching videos, social media, reading, I love it...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Familiar but still a good phone
on February 18, 2025
Posted by: SSForshey
[This review was collected as part of a promotion.] The new "now brief" bar is pretty nice. The phone itself is Samsung's usual best. Obviously similar to last year's phone. But kind of hard to make many more "innovative" physical changes to the phone at this point in development.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
S25 ultra is more difficult to use than S24 ul
on February 18, 2025
Posted by: Aaronsitm
[This review was collected as part of a promotion.] Part of the difficulty with the s25 ultra is that scrolling down to see all apps you have to continue to scroll down. Once you're in all the apps, it's harder to get back to your main app selection. Since yet the scroll is so much further up, we're going side to side. You can slide up at anytime and see your main apps that you use.
The option screen is also very annoying having to pull down from the right side of the screen instead of pull down from the top to see options with your notifications at the same time. Now, you can accidentally pull down the wrong thing instead of what you're looking for either notifications or options.
The lack of the flip case option from Samsung for this phone is not current available on their website.. The ability to close the case and the screen shuts off was a plus on the s24 ultra. Also having a little window to see the time and not have to open up the entire case was nice. Also seeing various notifications in that little spot was good. Without this style of case folding closed and it turning off the screen, I find i'm using a lot more power then I used on my last phone the s24 ultra.
Also I miss the sharp corners. Don't like the rounded corners on the screen.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hi there Aaronsitm, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand that updating to a new device can take time to adjust to the changes, especially with the introduction of One UI7. We have provided a link to the full device manual to help you discover the settings and features of your new display, and align the usage to your preferences. We have also provided a link to the Samsung Support Team to answer any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My experience with product
on February 18, 2025
Posted by: SamloverAKASLEEPY
[This review was collected as part of a promotion.] This product boasts fantastic features and a stunning design. I was slightly disappointed that the color options weren't more unique, and I experienced occasional glitches, particularly while gaming. However, overall, it's a truly remarkable product. I trust Samsung will continue to meet our expectations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A big jump.
on February 18, 2025
Posted by: Lrgc1810
[This review was collected as part of a promotion.] Recently I changed my S22 Ultra to the Galaxy S25 Ultra and it was a great leap in technology, everything feels faster with One UI 7 and the new processor looks all more organized and more beautiful with the new customization layer, the "now bar" I love it looks very nice when I go to see the music that is being produced and the "brief" is very productive in my day to day because it sums up all the news of the day, the anti-reflective display brutally, I acquired the device on offer a great disappointment thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Smartphone Ever!!!
on February 18, 2025
Posted by: KINGD26
[This review was collected as part of a promotion.] To start things off. The Snapdragon 8 elite designed for S25 is a game changer. Super fast and smooth and makes tasks and transitions between apps seamless and buttery smooth. I've dabbled with the audio eraser a few times and it works but im sure as time goes by samsung will perfect it. The Now Brief is my favorite addition. All my most viewed information right there at my fingertips is such a relief. Gaming is fun again, videos and photos are so beautiful 😍. Streaming my favorite animes and shows are such a breeze and with such excellent battery life and fast charging I'm able to go throughout my day worry free. I love my new phone and with 1TB of storage I'm able to enjoy my passion for photography and videography more.
Value
5
Written by a customer while visiting Samsung US