Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,162 Reviews)
Rating breakdown 7,162 reviews
5 Stars
6,121
4 Stars
848
3 Stars
114
2 Stars
40
1 Star
39
77%of customers recommend this product.
(
143 out of
186)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Slight upgrade from last year's model
on March 18, 2025
Posted by: Jayx13
[This review was collected as part of a promotion.] One of the new features I like is Now Brief as I usually read the news with my coffee every morning at my desk and this makes sure I don't miss a thing.
Like most I am a little disappointed in the steps back in regards to the s-pen. Also, disappointed that there is no s-view case as i have used one since the Note 2!
The battery seems slightly less than the s24U but that could just be that it has more features like AI running than the other phone.
Overall, if you get a good deal or just want the latest, it's still a solid phone as usual by samsung.
Like most I am a little disappointed in the steps back in regards to the s-pen. Also, disappointed that there is no s-view case as i have used one since the Note 2!
The battery seems slightly less than the s24U but that could just be that it has more features like AI running than the other phone.
Overall, if you get a good deal or just want the latest, it's still a solid phone as usual by samsung.
Value
4
Response from Samsung USBy R&R Team, April 16, 2025
Hi there Jayx13, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so pleased with the Now Brief feature specifically of your device. We have provided a link to an article to help you integrate the redesigned features of the S Pen in to your usage, and enjoy the usage of this accessory. We have also provided a link to the full device manual to help you with the hand gestures and voice commands you can also use with your device. Lastly, we have provided a link to the Samsung Support Team to offer assistance with any questions you have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Similar to the S24, minus some features.
on March 18, 2025
Posted by: TMobile
[This review was collected as part of a promotion.] Most of the main features of this s25 ultra is very similar to the s24 ultra. The camera feels like the same as the 24 ultra with the AI enhancements. The one thing I enjoy is the difference between the MP in ulrawide setup vs predacessor.
The "Now" and " Daily Briefing is a very nice feature to have and to see how my days are planned.
I miss the Bluetooth S-Pen features, was one of my reasons why I decided to go Samsung. I miss being able to use my pen as a selfie stick or using my pen to skip music on Spotify.
If Bluetooth pen was supported, you would've gotten 5 stars.
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love that you are enjoying the enhanced Galaxy AI features, and oveeerall usage of your phone. We have provied a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also shared a link to the full device manual. This will help you use hand gestures and voice commands with your camera at a distance. We have lastly provided a link to the Samsung Support Team if you have questions about this or any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra's S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra's S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Phone so far!!!
on March 18, 2025
Posted by: TedInLouisiana
[This review was collected as part of a promotion.] The S25 Ultra is very fast and smooth with excellent battery life. All my data and applications were automatically transferred by connecting my old Samsung to my new one with a USB cable. The Now Brief provides useful information, updated several times each day, and customized to your interests. Google AI is instantly available to search the internet to answer your questions and provide source references. I am also looking forward to instant translation services the next time we visit Honduras. Bixby provides more system oriented help, like "Call Fred Smerd". One of my favorites is automatically mute my phone when I arrive at a location like church, a theater or a doctor's office. The cameras are amazing! Like being able to change lenses, to zoom, at the touch of a button, from super wide angle out to 100x super telephoto.
You can quickly change from 3:4 full resolution mode, with up to 200 mega-pixels, to 9:16 full screen mode. These made it easy and fun to shoot a Mardi Gras parade a few weeks ago, and still catch some of the beads they throw off the floats. I know there are many more features I haven't had time to figure out.
You can quickly change from 3:4 full resolution mode, with up to 200 mega-pixels, to 9:16 full screen mode. These made it easy and fun to shoot a Mardi Gras parade a few weeks ago, and still catch some of the beads they throw off the floats. I know there are many more features I haven't had time to figure out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing phone!!
on March 18, 2025
Posted by: PublicserviceWTH5
[This review was collected as part of a promotion.] This is an absolute POWERHOUSE of a phone. I switched from the Z Fold 5 to this and the features are incomparable. From the 200mp camera and the 100x zoom, to the QHD+ screen and the refresh rate makes for a very smooth and flawless screen and camera setup. The level of customization is uncanny compared to any other phone on the market. One UI 7 is stunning and simple yet elegant and beautiful. 11/10 for this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than I expected.
on March 18, 2025
Posted by: Branwi
[This review was collected as part of a promotion.] So initially I thought that I was having battery issues as the first day, the battery didn't last as long as the Galaxy Unpacked video showed. Than I learned that the phone needed time to learn habits. And now the battery life definitely runs better than the S24. I also noted that some of the apps that weren't working well on the S24, actually worked flawlessly with the S25. Looking forward to what other amazing things this phone, and future Samsung phones will bring.
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Hey Branwi, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the enhanced features, and are finding the device to be meeting and exceeding your expectations. We have provided a link to the full device manual to help you with the settings and adjusting them to your preferences. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
4
Upgrade long overdue
on March 18, 2025
Posted by: Glamma
[This review was collected as part of a promotion.] Having upgraded to new phone after few years on previous samsung I definitely noticed the seamless actions between apps & ease of use on this phone. I just bought it ,but I can tell it's going to be great for watching movies and playing games with the vivid screen.
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Hey Glamma, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you are enjoying the enhance capabilities of Galaxy AI with the seamless actions, and that you are notificing the differences in functionality from your previous device. Please, don't hesitate to reach out to us at any time in the future if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Gemini super
on March 18, 2025
Posted by: Ligamax
[This review was collected as part of a promotion.] Мій новий телефон це просто щось неймовірне! Функція Audio eraser стала для мене справжнім відкриттям. Тепер я можу легко видаляти непотрібні звуки з відео, що робить мої записи набагато чистішими та професійнішими. Загалом, я дуже задоволений цим телефоном, він поєднує в собі потужність, зручність та інноваційні функції, які роблять його незамінним помічником у повсякденному житті
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features.
on March 18, 2025
Posted by: Weezers2
[This review was collected as part of a promotion.] I love my new Galaxy S25 Ultra. The camera is awesome. Way too many features to list. It's fast charging and lighter than expected. Very satisfied!
Value
4
Written by a customer while visiting Samsung US