Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,005 Reviews)
Rating breakdown 6,005 reviews
5 Stars
5,145
4 Stars
720
3 Stars
93
2 Stars
22
1 Star
25
81%of customers recommend this product.
(
106 out of
131)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Great phone, upsetting downgrades
on February 17, 2025
Posted by: Sapphy
[This review was collected as part of a promotion.] I love samsung galaxy devices. so far the ui is really snappy and fun to use. the now brief bar is a good idea but I want to see more apps taking advantage of it. what I'm concerned about is the spen. I did enjoy using the Bluetooth features so I hope they can bring them back next year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI integration
on February 17, 2025
Posted by: GalaxyCat
[This review was collected as part of a promotion.] This phone is to die for! It's fast, with smooth and seamless actions across apps! I use mine for virtually everything, from taking calls from vendors, casting presentations to office TV, to running all the apps I need to do my job! The battery life handles games like a complete computer system, no lag once so ever! The easy connection for all my Samsung devices is a bonus too! Having AI has made searching for information easier and it's great for completing repetitive tasks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 19, 2025
Posted by: Crow13
[This review was collected as part of a promotion.] Love this phone but I am disappointed that they got rid of the Bluetooth S pen. I always loved using the gestures with it and being able to use it to take pictures instead of having to use the timer on the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful and great features
on February 26, 2025
Posted by: KingKai
[This review was collected as part of a promotion.] The S25 Ultra is really fluid and seamless actions across apps. Been able to stream videos and play games effortlessly without issues. All around solid phone even with all the cameras being sharper than ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome with great features.
on February 27, 2025
Posted by: Lovingthisdevice063
[This review was collected as part of a promotion.] I am absolutely loving my s 25 ultra. It has a seamless flow between apps, it's super fast, amd the now brief feature helps me stay on top of my game. The camera is the best I've had yet and the picture quality is unmatched. Thanks Samsung for another top tier device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ... love
on February 27, 2025
Posted by: AuntieO70
[This review was collected as part of a promotion.] I love my S25. It's so lightweight, you barely know it's there. The upgraded settings are amazing ... my phone automatically shuts off the ringer from 8am until 5pm Monday through Friday while I'm at work. It's just great. I love Samsung and the Galaxy phones ... have had the best luck with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra
on February 28, 2025
Posted by: Bowling911
[This review was collected as part of a promotion.] The screen on the ultrasound seems much larger, but the phone itself is not too noticeably different in size when holding it. The photos are amazing, with zoom capabilities that are incredible. The Audio Eraser is a game changer when recording activities that you want the focus on the video! It's like having a professional camera in your pocket! The speeds are fast, and the technology allows for greater service and connectivity.
Value
4
Response from Samsung USBy R&R Team, February 28, 2025
Hi there Bowling911, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the features and capabilities of your new phone, especially Audio Eraser, to help you capture your life moments uninterrupted. We hope you'll reach out to us again any time in the future with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Don't believe the hype!
on February 28, 2025
Posted by: Moonwatcher
I've had my S25 Ultra for about a month. I bought it to replace my S22 Ultra, thinking I would be getting an upgrade. I've found this phone to be average at best. There does not appear to be a significant improvement over my previous phone. If I had to do this all over again, I'd take a pass.
My main reason for an upgrade was the camera. I like to take moon shots. This camera does not appear to improve my photos.
I paid full price for my new phone and decided to keep my S22 Ultra rather than trade it in. I'm glad I did. Save your money, folks!
Response from Samsung USBy R&R Team, March 4, 2025
Hey there Moonwatcher, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your new device does not meet your expectations. We have provided a link to an article to help you with the camera features and settings of your new device. We have also provided a link to the full device manual to assist you with the enhanced Galaxy AI features that can help you maximize your experience with the camera and the features of your device. Lastly, we have provided a link to the Samsung Support Team if you experience anything out of the ordinary or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US