Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,292 Reviews)
Open Ratings Snapshot
Rating breakdown 30,292 reviews
5 Stars
25,933
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
I choose the Samsung S 25 Ultra over any device
on September 28, 2026
Posted by: SamsungGeekSquad
[This review was collected as part of a promotion.] I love my S 25 Ultra with my Galaxy Ultra watch. I chose this over the competition because of the software advancements in simplifying my life like Google searching with AI and many more features. Including all the metrics that my watch measures. I will always chose Samsung over any other brand the OS of all devices working together is seamless. Listen to your customers and provide value do not compete in mediocrity of other brands. That is what will get Samsung ahead always.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really Happy With the S25 Ultra
on September 28, 2026
Posted by: Navika7
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone with a great camera, smooth performance, and a premium feel. After using it, I’m very happy with the overall experience.
The display looks excellent, the phone feels fast, and everything runs smoothly in day-to-day use. The camera is one of my favorite parts, especially for taking detailed photos and videos. Battery life has also been good for my regular usage.
I also like the design and how solid the phone feels in hand. Overall, it has been reliable, fast, and enjoyable to use, and I’m happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with amazing features
on September 28, 2026
Posted by: Ababil
[This review was collected as part of a promotion.] I really enjoy using this phone. The screen is beautiful, the performance is fast and smooth, and the camera takes great photos. I especially like the AI features because they make everyday tasks easier, from editing photos to translating and searching for information. The battery life is also good for my daily use. Overall, I am very happy with my phone and glad that I chose to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Durability, Battery life, Camera, and Speed
on September 28, 2026
Posted by: Say2582
[This review was collected as part of a promotion.] I have had a Samsung Galaxy Ultra since 2020. I chose the SG Ultra series every time because of its amazing camera capabilities, fast processing speed, battery life and durability. The pictures I take of my children and nature come out beautiful day or night. The battery stays charged while I listen to music for ten hours at work. Thankful it has also held up to my clumsiness, enduring multiple drops. I have thought about switching to a different series, but I the SG Ultra series just fits me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Device
on September 28, 2026
Posted by: CourtneyApril
[This review was collected as part of a promotion.] Samsung never disappoints.
Every samsung product i chose has hands down done exactly what they said it would.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra was the Best Choice!
on September 28, 2026
Posted by: SusanFromFL
[This review was collected as part of a promotion.] I am very happy with the S25 Ultra! I chose it over the models because of the amount of memory, the size of the phone, as well as the amazing picture resolution. My pictures are very important to me and look amazing! I will always choose Samsung over any other!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love Samsung
on September 28, 2026
Posted by: RonRon
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great product. I always choose Samsung. I chose Samsung because as long as I can remember, Samsung's devices have always been compatible with every piece of technology I've ever touched. Even before air drop technology and screen share I remember sharing my screen to tv's wirelessly even before certain competitors came along, they used wires for connection but Samsung has always been ahead of the game, thanks for all you do😁
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25s ultra phone
on September 28, 2026
Posted by: Simplyjess
[This review was collected as part of a promotion.] I chose to use my Samsung 25s ultra for business. It makes doing my paperwork and phone calls easy. I can access my online shop quickly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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