Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,384 Reviews)
Open Ratings Snapshot
Rating breakdown 14,384 reviews
5 Stars
12,419
4 Stars
1,551
3 Stars
254
2 Stars
82
1 Star
78
81%of customers recommend this product. 
(
439 out of 539
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Amazing Phone!
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone with great battery life. Love how fat and smooth it is to use. The "Now Breif" and "Audio Eraser" are also amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still potential left on the table
on February 18, 2025
Posted by: DevilsOwn
[This review was collected as part of a promotion.] This phone is comfortable to hold compared to the s23 ultra I've had previously, the anti glare screen is beautiful and bright, and it feels light(relative) to hold. One UI 7 runs smooth and the phone feels more powerful than last generation, animations are smooth and the screen feels much better than the s24 plus I had. The Now Bar is pleasant to use, especially with music, expanding it reveals the music player with the album art and looks great to display with AOD. The only gripe I have with the software is it seems to be preloaded with a December beta build of One UI 7, and while the phone is stable, its clear that the software is a bit incomplete via missing or buggy animations, the now bar's lacking features and 3rd party support, and battery life not as expected. It has potential but us users are still waiting on an official One UI 7 update.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect!
on February 18, 2025
Posted by: DonzyREX
[This review was collected as part of a promotion.] I am coming from an older S21 Ultra so this was going to be a big upgrade no matter what. I was excited about switching back to a flat screen as the curved screen on the older S21 ultra's didn't play nice with screen protectors.
The phone is buttery smooth with the 120hz screen and the Snapdragon Elite SoC gets overclocked for Galaxy phones so you'll know you'll best the best performance for your money.
The reason why I didn't give this phone 5 stars because they didn't quite push the envelope of specs while the other Android competitors are catching up.
Some examples of things that didn't change:
-12gbs of RAM (while my S21 Ultra had 16gb)
-5,000 mah battery (same as my S21 Ultra)
-12MP selfie camera (my S21 Ultra had 40MP selfie camera)
-Spen no longer has Bluetooth (despite what Samsung says, people miss this feature a lot, the remote shutter by using the stylus always came in clutch)
To be honest this is very nitpicky because the phone runs like a dream and every photo I have taken looks great. However, when you pay flagship price for a phone like this, you can't help but wonder if you're getting the same bang for your buck given performance is very similar to last year's S24 Ultra.
TL;DR: if you're coming from a s23 series phone or older you will love your phone, if you have last year's model, it's best to hold off for another year. Hope this helps!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great speed and functionality
on February 18, 2025
Posted by: Huzzain
[This review was collected as part of a promotion.] Best overall phone with outstanding features likem
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I just can't say how I love this phone
on February 18, 2025
Posted by: Marck123
[This review was collected as part of a promotion.] Aight, lemme put y’all on real quick—the S25 Ultra is an absolute beast, no cap. First off, that Now Brief feature? Bruh, it’s like it reads your mind. No more scrolling through a million things tryna catch up—boom, it hits you with the key points, clean and fast.
But yo, the Audio Eraser? Straight-up witchcraft. I was in a loud spot, people yelling, some dude arguing in the background—I hit the eraser, and suddenly, it’s like they never existed. Just crispy, clear audio like I recorded in a studio. Wild.
Now let’s talk speed—this thing FLIES. Apps snap open, games run buttery smooth, and lag? That don’t exist here. It’s like having a supercomputer in your pocket. Multitasking? This phone eats that for breakfast.
And the cameras? Masterpiece-level. We’re talking stupid good detail, night shots looking like daylight, and zoom so crazy you could spy on the moon. Portraits? Cinematic. Videos? Hollywood-tier. Every shot hits different.
Long story short: If you want the hardest phone out right now, the S25 Ultra is IT.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is great, but the spelling is keep blocking.
on February 18, 2025
Posted by: Frodobuggins
[This review was collected as part of a promotion.] I like the phone so far. It is really fast, and I can do so many things with it. The only annoying thing is that sometimes, when I try to send a simple message, it keeps saying it's a violation. Most of the time, it's a simple sentence like, "I'm so dead right now," or sometimes I can't even say things about politics. It shouldn't monitor all my personal conversations and block them. It's nonsense.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone!
on February 18, 2025
Posted by: DannyG
[This review was collected as part of a promotion.] The Samsung Galaxy Ultra 25 is a powerhouse that truly stands out in the competitive smartphone market. From its stunning display to its smooth performance, this device is packed with features designed for convenience and enhanced functionality.
One of the standout features is the *seamless actions across apps*, which makes multitasking a breeze. The Galaxy Ultra 25 allows users to switch between apps without any lag or disruption, ensuring a fluid and responsive experience. Whether you're browsing the web, messaging, or editing photos, the transition is swift and smooth, perfect for those who rely on their phone for productivity.
The *Now Brief* feature is another impressive addition. It provides a quick snapshot of your day's schedule, allowing you to access important updates and reminders without having to dive deep into multiple apps. It’s a great way to stay organized and on top of tasks throughout the day.
Additionally, the *Audio Eraser* is a game-changer for anyone who frequently records or listens to audio. This feature filters out background noise, making it easier to focus on what’s important. Whether you're recording a podcast, having a meeting, or listening to music, the clarity of sound is noticeably enhanced.
Overall, the Samsung Galaxy Ultra 25 combines innovative features with top-tier performance, making it a fantastic option for those looking for a versatile and high-functioning smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold 6 to s25ultra
on February 18, 2025
Posted by: Jacks95
[This review was collected as part of a promotion.] Comming from a fold 6 user i was scaredabout the size difference since i mostly used the front screen. But im happy to say i am in love with the big screen. The battery life is actually really good. I go about a day and a half on one charge. The phone feels fast and smooth and i havent found any glitches yet. Love taking pictures woth this phone also the zoom is amazing! Very happy withmy s25ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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