Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,386 Reviews)
Open Ratings Snapshot
Rating breakdown 14,386 reviews
5 Stars
12,422
4 Stars
1,552
3 Stars
253
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
442 out of 540
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Smooth phone.
on February 18, 2025
Posted by: TimelessDiner
[This review was collected as part of a promotion.] The phone is great. OneUI7 is silky smooth and the cameras are quite awesome. Its a safe phone which can easily be recommended to anyone. You can just pick it up and like it.
The screen is awesome which is always the case with Samsung and the anti glare reflector is really good too.
I would say if you have a phone older than the s23 ultra, this is a good buy.
Plus the AI features like Photo and Audio Eraser are well made and useful. The "Now Brief" is also functional and looks cool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
good product!
on February 17, 2025
Posted by: tylergarr
[This review was collected as part of a promotion.] : this product is amazing !
I really love the screen reso ¢ the S-pen I
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The display is amazing
on February 17, 2025
Posted by: Jay2005us
[This review was collected as part of a promotion.] Love the display. Its the best of all the samsung phones I've owned. I watch a lot of YouTube. I love the ai functions. Disappointed the s-pen no longer supports Bluetooth. Also it didn't come with any extra s-pen replacement nibs. I use my s-pen a lot.
I like the Qi2 wireless charging. It really comes in handy. Overall a great phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on February 17, 2025
Posted by: KSwizzle
[This review was collected as part of a promotion.] Upgraded from an S22 Ultra to the S25 Ultra. Huge fan of the flat screens (curved is cool, but honestly gets old) and really loving the speed. Feels way more responsive. Gemini as the main assistant/AI is incredible, unbelievable what you can do at quite literally the touch of a button. Camera doesn't feel noticeably better, but the editing is beyond an upgrade. Galaxy AI features are truly something else, audio eraser is awesome, as well as the object remover specifically are my favorites. Wish the cameras didn't stick out so much (honestly wish not at all) but it's not really a big deal. First time in a while I've actually been excited about a new phone since it actually feels like an upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone but bring back the S Pen Bluetooth
on February 17, 2025
Posted by: Adhi
from Plano Texas
Expertise:Intermediate
Nice phone overall. However the phone does appear to have a lag. Lack Bluetooth functionality in S Pen is a major drawback
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What an upgrade!
on February 17, 2025
Posted by: bluemartini07
[This review was collected as part of a promotion.] I upgraded from the S22 Ultra and wow this has been the best upgrade so far. From the seamless actions across apps, the new Now Brief or the Audio Eraser features this thing has it all. The camera is flawless and the detail is amazing! If you are looking to upgrade this is the phone for you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No complaints about this phone
on February 18, 2025
Posted by: Edgar7
[This review was collected as part of a promotion.] I love the new s25 ultra phone.
I have no complaints about the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade from the S24 Ultra
on February 18, 2025
Posted by: NightShift
[This review was collected as part of a promotion.] Lots of You Tube videos say there is not much different from the S24 Ultra to this new S25 Ultra. But from personal experience upgrading from the the S24 Ultra, there is a lot to like about this new phone. The main draw I had to this phone oddly enough was the rounded corners because it doesn't dig into my palms like the s24ultra did with its sharp corners. But there is of course many other benefits such as richer audio quality, new 50mega pixel sensor and more. I listen to a lot of podcasts and can confirm the speaker has a richer less harsh quality vs the previous phone. The AI tool in the camera app is better than the previous phone. I was unsure of the Audio Eraser for video but had the opertunity to try it in a noisy bar/restaurant recoding my daughter tell a story about her day. My wife and I were quite surpised how the app could isolate or focus on whatever part of the audio you want. The AI detects what is in the audio be it noise, music, wind a person speaking or whatever else. It categorizes and provides a volume control for each catagory of sound. You can choose to increase or decrease the sounds to isolate or enhance anything in the audio. I was able to mute everything and increase the volume of her voice and it was actually clear. It's really amazing that it can do this. Overall I am very satisfied with this purchase. I love the black on black version.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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