Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,386 Reviews)
Open Ratings Snapshot
Rating breakdown 14,386 reviews
5 Stars
12,422
4 Stars
1,552
3 Stars
253
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
442 out of 540
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
El dispositivo es hermoso estéticamente
on February 17, 2025
Posted by: Eldani
[This review was collected as part of a promotion.] Es hermoso estéticamente y funciona genial, la cámara es increíble y la filmación es impresionante!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great power packed Phone
on February 18, 2025
Posted by: JattRoyal
[This review was collected as part of a promotion.] It checks all points to be a great phone for daily and performance heavy phone.
Great screen - like real image experience.
Great battery
Great software
Great add one
Great features across.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent upgrade for the Ultra
on February 18, 2025
Posted by: Lovetotalk
[This review was collected as part of a promotion.] I received my Samsung S 25 ultra as soon as they were released. I am loving the phone. The slight rounding of the corners and straight sides make the phone easier to handle and hold. The screen is absolutely beautiful and the phone opens applications lightening fast. The camera takes terrific pictures that are very true to color. The Audio Eraser is such a nice feature and I'm still learning some of the other wonderful new features like Now Brief. I listen to music on my phone and the speakers are excellent. I'm also really happy with the battery life. I usually have over 50 percent left after a full day of use. I really have no complaints about this phone. The no blue tooth pen thing is a total non-issue for me. I'm also glad the screen is flat now instead of curved like on my S23 ultra because I do like using a glass screen protector since I'm such a klutz and it works so much better with a flat screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing with Ai and best camera.
on February 18, 2025
Posted by: LukeS25Ultra
[This review was collected as part of a promotion.] This product is amazing for my daily use and lots of pictures I take with this device. For browsing and gaming experience this product is like no other. I highly recommend this to all my friends and family. I've been a big fan of S series from Galaxy S20 and used all the models till today. For AI features this device is a beast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The resolution and how quick the phone is great
on February 18, 2025
Posted by: Toeknee
[This review was collected as part of a promotion.] I love watching movies on it. They so look so clear and vivid. The refresh rate is definitely a plus and how bring the screen is when im out in the sun makes the phone look 10 times better
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on February 18, 2025
Posted by: Orejon
[This review was collected as part of a promotion.] Best phone I have ever owned. This phone is fast and very responsive. The speed makes the seamless actions accross apps very notable and amazing. There are a lot of great AI features like the audio eraser.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing features for a phone
on February 18, 2025
Posted by: rs12585
[This review was collected as part of a promotion.] So I upgraded from a oneplus 12R. I needed something similar sized with a flat screen rather than curved. I bought the phone during the pre-order time and received it a week early before store availability. This was my first Samsung galaxy ultra since the S21 line. If I was to compare, there is a huge difference with performance, battery life, camera, and feel at hand. These should all be evident difference, there's 4 generations of improvement. The phone takes amazing pictures compared the phone I upgraded from. This is probably the single biggest upgrade. With all reviews, honesty is the biggest and most important thing. If there is something I would have to knock off from this phone, is that I feel the performance is not a generational leap. While I don't see stutters during gameplay, I do see some frame drops. I'm big in to gaming, but nothing too extensive. Call of duty is my game of choice and I do see frame drops playing with performance at the highest option. The phone also seems to have some sort of heating issues that happen randomly. It's closer to the camera area and seems to happen while the phone is not in use to. Hopefully this is something that can be corrected with a software update. Besides these concerns, the phone is definitely amazing. I'm in law enforcement and signal is very strong and having the S-pen to sign and document information, has been no short of amazing. I've really enjoyed this phone and hope additional software updates address my issues.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on February 18, 2025
Posted by: Eri1979
[This review was collected as part of a promotion.] This phone has super fast download speed and has a million great features. Has 100x zoom, which is awesome. Takes great pics. I upgraded my S21 ultra and I'm glad I did....love this phone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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