Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,389 Reviews)
Open Ratings Snapshot
Rating breakdown 14,389 reviews
5 Stars
12,424
4 Stars
1,552
3 Stars
254
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
444 out of 542
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
great product
on February 17, 2025
Posted by: tygerfury
[This review was collected as part of a promotion.] I have this phone for a week now and it take great pictures. Also love how fast it is
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product has alots of great features
on February 17, 2025
Posted by: Caramela
[This review was collected as part of a promotion.] My only problem is the battery drain so fast, other than that the phone is a very better version.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Powerful and customizable
on February 17, 2025
Posted by: rarestpepe
[This review was collected as part of a promotion.] The S25 Ultra is a very capable and feature-rich phone. There's an unlimited amount of customization you can do to make it your own environment whilst still being fast and snappy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a really good phone with lots of features
on February 17, 2025
Posted by: Shawna
[This review was collected as part of a promotion.] It's very fast and smooth. It's easy to use and the picture quality is to die for
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not much different from the previous model. It's p
on February 17, 2025
Posted by: Randomguy
[This review was collected as part of a promotion.] It's pretty similar to the last model. A little faster with a few extra features. I was enjoying it then out of nowhere super fast Charge 2.0 decides it doesn't want to work anymore. Stylist is kind of pointless at this point as well. I thought with newer models you're supposed to be adding features and improving older ones not completely removing them all together
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 20, 2025
Hi there Randomguy, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy S25 Ultra with us. We understand how valuable your device is to you every day, and we would love to help you with the charging speed and S Pen functionality you mention causing frustration. We have provided a link to an article to help you with the redesigned S Pen, and another to the full device manual to assist you with hand gestures and voice commands you can use with your device. We have also provided a link to the Samsung Support Team to help you one on one resolve the matter with the charging speed. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best version of Galaxy ever...🥰😍
on February 17, 2025
Posted by: AcdcSamsungWorld
[This review was collected as part of a promotion.] Smooth touch best camera quality, will replace professional camera.... all apps compatibility...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is sleek and lovely. It's a game changer!
on February 17, 2025
Posted by: Ayoscope
[This review was collected as part of a promotion.] The Samsung S24 Ultra is packed with cutting-edge features that would elevate my daily experience in ways I never imagined. The most exciting feature for me is the Galaxy AI Integration, especially its real-time language translation and AI-powered productivity tools. Whether communicating across different languages or managing important tasks, having instant, intelligent assistance would be a total game-changer.
Beyond that, the Snapdragon 8 Gen 3 processor and longer battery life ensure I can multitask effortlessly without worrying about performance drops or constant recharging. And when it’s time to unwind, the 200MP camera with AI-enhanced editing lets me capture and perfect every moment with stunning detail.
The Samsung S24 Ultra isn’t just a smartphone—it’s a smart companion that enhances my efficiency, creativity, and everyday convenience. Owning one would be the ultimate upgrade to my routine!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Newer is not better
on February 17, 2025
Posted by: Samsungusers25
[This review was collected as part of a promotion.] I have noticed the pen no longer has commands available, the camera is still the sames as 23s. Being that its new still has some software glitches. Overall happy with it but it can do better many of the same features as 23s.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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