Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,902 Reviews)
Rating breakdown 28,902 reviews
5 Stars
24,769
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great phone
on August 17, 2026
Posted by: L3457482
[This review was collected as part of a promotion.] Overall great product. Fast, stable, and intuitive for use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my S25 Ultra!
on August 17, 2026
Posted by: NubianMagik
[This review was collected as part of a promotion.] I have had the S25 ultra for about 16months now. I am glad to report that it's been a life saver. It's like I have my organizer, cordinator, stylist, chat buddy, editor all in one. I chose to stick to the S25 ultra because it is easy to handle, it's not overtly heavy and for someone like me that doesn't charge my phone everyday, it has an extended battery life. However the camera picture quality isn't as good compared to the picture quality of my S22 plus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best Samsung Product!
on August 17, 2026
Posted by: WVU999
[This review was collected as part of a promotion.] I have had several Samsung products. This Galaxy 25Ultra is the best i have had. I have Samsung TV, tablets, have had watches. I use this phone for almost all my computing and entertainment. Thanks Samsung, for being my number 1 cho I c e!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the phone because of the cameras.
on August 17, 2026
Posted by: Taybaby
[This review was collected as part of a promotion.] I chose the phone due to the cameras. Absolutely love the phone and cameras. No issues at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone!!
on August 17, 2026
Posted by: Shelbi
[This review was collected as part of a promotion.] I love the phones with a stylus, I love that I can personalize this phone to my favorite colors. I can't wait to get a more up to date phone. This is by far my favorite line of phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra
on August 17, 2026
Posted by: TCcarp
[This review was collected as part of a promotion.] I chose this phone cause of the great experiences I have had with all my past Samsung phones. The s25 ultra was the best one so far. Easy to operate, beautiful style, and the amazing camera. This phone has it all right in your hand. I will only buy this brand. Have never had any issues at all with Samsung phones. Love your products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on August 17, 2026
Posted by: Preciousme
[This review was collected as part of a promotion.] I chose this device because my other phone broke! I absolutely love it! It does everything I need it to do!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's been ok
on August 17, 2026
Posted by: Lov342
[This review was collected as part of a promotion.] I chose this phone for the camera and my camera is not good at all. It focuses in and out all of the time and I can't use it.
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hello Lov342, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We understand how disappointing it is when your device is not meeting your expectations, and we would love to assist you. We have provided a link to an article to help you with the blurry photos you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US