Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,389 Reviews)
Open Ratings Snapshot
Rating breakdown 14,389 reviews
5 Stars
12,424
4 Stars
1,552
3 Stars
254
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
444 out of 542
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Just what you expect from Samsung
on February 17, 2025
Posted by: CerOfTheDel
[This review was collected as part of a promotion.] This phone is new, but the experience has changed little since my first Samsung phone, the Galaxy S Captive. As with every iteration of the Galagy S line, we lost a few features that will be missed and gained some new ones to play with.
Loss? Bluetooth on the S-Pen was the biggest for me, I loved using it for photos and hope Samsung brings it back in a future Galaxy. But we gained some features too. The Now Brief is a kinda handy feature I am still working into my daily routine, nicely summarizes the events of the day, what I have on my agenda, what is happening in the world, "will it rain?". Customizable to the content that is relevant to me, then summarized down to a few seconds.
Other features are more subtle. I upgraded from the S23 Ultra and I know there is a difference, but can't put my finger on what or how. The transition between apps seems smoother or more seamless, so much so that I don't always notice.
Should you buy this phone?
Well, do you need a phone? Then probably. I use mine for work, and for killing time. I play a few games, listen to music or ebooks, edit spread sheets, send email, get navigation in the car... or argue with the A.I. from Google (which still has some bugs), or watch movies when I should be sleeping; my new S25 Ultra handles it all just fine, quicker than my old S23 Ultra, but a familiar experience to my original Cptivate.
Side note, I'm not an AI, but my ADHD makes me sound like I am sometimes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I miss the BT S pen
on February 17, 2025
Posted by: Rainman820
[This review was collected as part of a promotion.] The now brief is nice. I appreciate it's simple accessible insights. The audio eraser isn't a tool I've used yet as I only take video a few times a month. I'm an everyday user not a social media influencer. I'm a Samsung lover. This s25 ultra is no slouch or feels quality, but there's been compromise such as the S pen losing 1 of my favorite ultra features. Would appreciate companies to stop cutting corners and not being upfront in advertising. All that said I still like the device a lot. Would recommend.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally a 1tb samsung phone
on February 17, 2025
Posted by: Phillie
[This review was collected as part of a promotion.] I just purchased the s25 ultra & I love everything about it so far. I've wanted a phone with maximum storage space & buying the 1tb ultra helps immensely. The display is more crisp than my older phone & the ease to move from app to app is great. I also love the video recording because it zooms better than any phone I've had before. Other than the price & the s-pen not controlling audio & video anymore I love everything about the s25 ultra. I would definitely recommend this to anyone looking for maximum storage space for a new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great design
on February 17, 2025
Posted by: Blue831
[This review was collected as part of a promotion.] I love the new new operating system this phone has. I am able to use my phone more with less charging. All app run smooth and phone is able to have multiples apps running at the same time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on February 17, 2025
Posted by: Graphicsky
[This review was collected as part of a promotion.] I like the sounds quantity to me it is better than the 24 ultra but just my opinion .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big upgrade from s22 ultra. Love the new design.
on February 17, 2025
Posted by: Oakleyguy89
[This review was collected as part of a promotion.] I really enjoy the new look of the s25 ultra. I really like the rounded edges and flat screen compared to my s22 ultra.
The battery life and the chip is a big upgrade from my s22 ultra. This thing is a beast when it comes to gaming and multitasking. I also love the cameras and the cool AI features like audio and visual eraser.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible!
on February 17, 2025
Posted by: DaniMcD28
[This review was collected as part of a promotion.] This phone is by far the best Samsung phone that I have ever owned! It does things that I didn't even know that I needed! Since I have started using my device, it has learned and improved to fit my needs. The Now Brief is an incredible feature that comes in handy for my morning, my commute and my evening! The camera is STUNNING and the photos come out super high quality. I truly believe that this is the best phone on the market! If you're on the fence, I'd highly recommend purchasing this phone, you won't be disappointed!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ABSOLUTELY LOVE THIS PHONE! Hands down my favorite
on February 17, 2025
Posted by: Jar713
[This review was collected as part of a promotion.] One of the best s series I've had , I've owned every single last one .. The speed the quality of the phone is top tier. I have the 500g memory and I can not fill this thing up. The camera quality has only gotten better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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