Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,389 Reviews)
Open Ratings Snapshot
Rating breakdown 14,389 reviews
5 Stars
12,424
4 Stars
1,552
3 Stars
254
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
444 out of 542
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
It really is an upgrade.
on February 17, 2025
Posted by: SnowyBeard
[This review was collected as part of a promotion.] I had an s24 and traded in for the s25 ultra. I've heard some back and forth about whether or not it's an upgrade. I'd say it is.
The performance boost alone is nice, especially when you use it for work and a ton of multitasking. It never slows down. 12gb of RAM is still plenty.
The screen is sharper. I wasn't expecting that, but it's especially noticeable in the dark at low brightness.
The shape is far superior to the sharp corners of the previous ultra. Rounded corners and more screen to body makes this an absolute pleasure to hold and look at. It feels and looks more premium.
I've had multiple times where the audio eraser has helped me out in situations where as in the past the option wouldn't have even crossed my mind. Very cool.
Audio and video... Oh man. What a pleasure. It sounds at least twice as good. The speakers can get loud and bassy and never cracks or buzzes. Zero distortion. Fantastic audio processing of surround and stereo. Full on movies are awesome on this phone. Of course streaming shows too.
Playing games is perfect. There is NO lag. No hiccups. Smooth and fluid action. I can have fun and then go on about my business without feeling like I played on a phone. AAA titles included.
The networking is more stable too. It seems to handle switching from wifi to cell data without a problem, and cell reception is way better.
It does all this and more without overheating, throttling or even feeling too hot.
A+ knocked it out of the park with the s25 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product is great
on February 17, 2025
Posted by: RealShaz
[This review was collected as part of a promotion.] Its great but not something to upgrade if you have a 24
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI audio eraser
on February 17, 2025
Posted by: cclulu
[This review was collected as part of a promotion.] The audio eraser works well and let's me remove wind noises and chatting in the background so nicely
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone by Samsung s25 ultra
on February 17, 2025
Posted by: Zaac23
[This review was collected as part of a promotion.] I am a samsung user from many years and samsung never failed in product he make i always love their innovation, one of the trending innovation was s8 full screen keep going on and on. After using all phones from so many years , one of the best phone from Samsung is s25 ultra a phone which have everything and better then any other phones in the market. 5 star to each and all the aspect of s25 ultra from my side. You are doing fantastic job keep it up #samsungfamily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera is great and the new AI is awesome
on February 17, 2025
Posted by: Joseph
[This review was collected as part of a promotion.] The camera is very clear and its great to used at night. The new AI is also good because of ease of used and very helpful when your both hands are busy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has excellent features
on February 17, 2025
Posted by: Mikefnz
[This review was collected as part of a promotion.] I love them, both apps have improved the use and control of the device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent device but could be better
on February 17, 2025
Posted by: Almekdad
[This review was collected as part of a promotion.] I wish they made the battery bigger and made magnets like Magsafe. The rest of the device is a masterpiece!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the Anti reflecting screen
on February 17, 2025
Posted by: Vikash
[This review was collected as part of a promotion.] I'm absolutely loving my new Samsung S25 Ultra! The camera is a dream; the zoom is incredible and the image quality is just stunning, even in low light. The display is gorgeous too, so vibrant and smooth, it makes everything from scrolling through social media to watching videos a real pleasure. Performance-wise, this phone is a beast. It handles everything I throw at it without a hiccup, and the battery life is surprisingly good, easily lasting me a full day. I'm particularly impressed with the seamless actions across apps; it makes multitasking so much more fluid and efficient. Plus, the S Pen is so versatile – it's not just for taking notes, it's great for everything from editing photos to navigating the interface. I even had a chance to try out the Audio Eraser feature and was blown away by how effectively it removed unwanted background noise from a recording. Overall, I'm incredibly impressed with the S25 Ultra. It's definitely the best phone I've ever owned.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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