Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,154 Reviews)
Rating breakdown 7,154 reviews
5 Stars
6,119
4 Stars
845
3 Stars
113
2 Stars
39
1 Star
38
78%of customers recommend this product.
(
143 out of
183)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Incremental Upgrade: Is This Flagship Worth It?
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I recently upgraded from a Note20 Ultra to this new phone, and I'm honestly struggling to justify the expense. My Note20, despite being five years old, was still performing admirably. It handled everyday tasks with ease, from browsing and social media to even some light gaming. This new phone, while undeniably faster in certain benchmarks, doesn't offer a dramatically improved real-world experience. The difference in speed is often negligible, and I'm finding that the improvements are incremental rather than revolutionary. Considering the significant cost of the upgrade, I'm beginning to wonder if it was truly worth it. Perhaps I should have waited another generation or two before making the switch. The Note20 was such a solid device, and I'm realizing that the gains from this upgrade are less substantial than I initially anticipated. It makes me question the value proposition of flagship phones these days. Are the incremental improvements truly worth the ever-increasing price tag? In my case, I'm leaning towards no. Audio eraser and now brief are a good idea that I would expand upon.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your new Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you and wanting to feel that you have made a good investment for your device. We know that new devices can take time to learn the enhanced features and setting changes. We recommend using the resources we have available including the full device manual, linked below, for your convenience. We also have great video tutorials available along with an interactive simulator to help you love your device. We have lastly, shared a link to the Samsung Support Team if you ever have questions as you continue to use and explore your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Phone
on February 25, 2025
Posted by: LoveeverythingSamsung
[This review was collected as part of a promotion.] This phone has great features including the new audio eraser for videos. There are some great colors to choose from with this beauty.
Switching everything over was easy and uncomplicated. Even my galaxy watch and ear buds were easy. I absolutely love this phone.
The seamless actions across apps is a wonderful feature with this new Samsung. Makes life much simpler
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone ever
on February 25, 2025
Posted by: BeeAye
[This review was collected as part of a promotion.] The battery life is amazing. The screen is gorgeous. You can't go wrong with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ULTRA is great.
on February 25, 2025
Posted by: Peedee
[This review was collected as part of a promotion.] The weight reduction is welcomed design change. One UI 7 is really smooth with "Now Brief".
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best Phone in 2025
on February 25, 2025
Posted by: Godesu
[This review was collected as part of a promotion.] I’ve been using my Samsung device for a while now, and I’m truly impressed by its performance. One of the standout features is seamless actions across apps, which makes multitasking incredibly smooth. Whether I’m switching between streaming a movie and replying to messages or juggling work-related tasks, the transition is effortless.
The Now Brief feature is another great addition. It keeps me updated with relevant news and notifications in a clean and organized way, making it easy to stay on top of everything. Additionally, the Audio Eraser has been a game-changer when recording audio—background noise is significantly reduced, making my recordings sound crisp and clear.
I primarily use my Samsung device for streaming movies, gaming, and work, and it handles all these tasks flawlessly. The display quality is stunning, and the battery life is reliable, even during long work hours or extended gaming sessions.
Highly recommend this device to anyone looking for efficiency and performance in their daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is great having all I want
on February 25, 2025
Posted by: GamalSelim
[This review was collected as part of a promotion.] Personal use for communication and education and research
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on February 25, 2025
Posted by: Boyblue33
[This review was collected as part of a promotion.] Love the new now brief bar. All the info you need without having to unlock the phone. Love the customization of the phone. The new DIY home screen is really cool. Phone is super fast. Galaxy Ai is next level. Helps with productivity to making meals everyday tasks just simple
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
the Samsung wallet does not work, I've asked how t
on February 25, 2025
Posted by: Ayesha
[This review was collected as part of a promotion.] asked how to fix the Samsung wallet numerous times
Value
4
Written by a customer while visiting Samsung US