Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,386 Reviews)
Open Ratings Snapshot
Rating breakdown 14,386 reviews
5 Stars
12,422
4 Stars
1,552
3 Stars
253
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
442 out of 540
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
The phone is great!
on February 17, 2025
Posted by: 3dgar0467
[This review was collected as part of a promotion.] The most exciting thing part of this phone is definitely the changes to the camera UI. I switched from a galaxy fold 5 to this just for the camera upgrades.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing feature and fast process. Love it.
on February 17, 2025
Posted by: Ferrari95
[This review was collected as part of a promotion.] The new S25 ultra is faster and provides higher storage capacity. The AI technology is a great feature with customized news etc. I love the improve phone edges. Love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has some flaws
on February 17, 2025
Posted by: Asanchez1
[This review was collected as part of a promotion.] I've had a good experience using my new S25. However, I went into problems whenever I wanted to use the screen reading feature and asking it to copy a particular number on the screen.
Removing the bluetooth feature from the samsung s twenty five.Seems like the really bad move especially for a lot of us who used the pen to take pictures.
I do use the now brief feature every single day. It's a fun way for me to know what my day is going to look like.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra Is A Must
on February 17, 2025
Posted by: DebzJT
[This review was collected as part of a promotion.] I use my phone for everything! Work phone app & email, games, all of my Financials, social media, writing and designing. I wasn't extremely excited with the difference between the S23 & S24. The new S25 Ultra is absolutely amazing and the software feels like I got a new phone! The exterior design is super sleek and the edging really pops. I chose the titanium white silver color and I love it. So many new features to rave about as well. Face recognition is much faster as is the finger print. With a screen protector on, it still recognizes with ease and I no longer have to press hard on the screen to open. The top of the screen notifications and info modules stand out. I enjoy the change in the pull down screens to access either notifications or quick menu. The separation is nice. I was shocked with the seamless switch between apps, screens well actually every switch is seamless. The added options in notification sounds is a much needed change. Numerous added features. The computing software upgrade with the S25 Ultra is a noticeable advancement. Thank you Samsung for getting me excited about a new phone again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best galaxy ultra series so far.
on February 17, 2025
Posted by: Sukkum
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for about a week now, and I must say, it's been a game-changer! Coming from the previous model, I've noticed a significant upgrade in performance, camera quality, and overall user experience. For instance, I was at a family dinner last weekend, and I wanted to capture a photo of my niece's birthday cake. The lighting was dim, but the S25 Ultra's camera handled it beautifully. The photo turned out stunning, with vibrant colors and crystal-clear details. My sister was amazed, and we ended up taking a bunch of photos together, all of which looked fantastic. In my daily routine, I've also noticed how seamless the phone's performance is. I can switch between multiple apps, watch videos, and play games without any lag or stuttering. The Qualcomm Snapdragon 8 Gen 2 chipset is a beast!
Another feature that's impressed me is the Wi-Fi 6E and 7 connectivity. I work from home, and I often find myself switching between my router and mobile hotspot. The S25 Ultra's Wi-Fi connectivity is rock-solid, and I've experienced minimal drops or disconnections.Gaming is also a whole new level on this phone. I've been playing a lot of PUBG Mobile, and the S25 Ultra's display and performance make it feel like I'm playing on a console. The 120Hz refresh rate is silky-smooth, and the phone's cooling system keeps it running smoothly even during extended gaming sessions. Overall, I'm thoroughly enjoying my time with the Samsung Galaxy S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade!
on February 17, 2025
Posted by: Winton
[This review was collected as part of a promotion.] Switching over from the s23 Ultra, there are definitely some big improvement. The phone definitely feels more lighter and way more faster. The camera quality is definitely nice with the higher mega pixel in the 3x lens and all the nice features like the Audio Eraser is very useful when it comes to filming at concerts. Also for multi taking I am able to open much more apps and the new UI is so good too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Liked the flat design alot
on February 17, 2025
Posted by: Bhanu91
[This review was collected as part of a promotion.] I have been using the galaxy S series devices from S8plus. Every year the device gets new features and also design changes. This year device particulary the flat screen is looking great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Monster machine 💪 ♥️
on February 17, 2025
Posted by: Medox1989
[This review was collected as part of a promotion.] I pre order my galaxy s25ultra and I compared it with my previous device s24ultra. It's way batter .I like the style on the s25ultra. The processor speed and the advantage AI program is so unbelievable. I m so happy that I choose samsung instead of other brand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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