Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,386 Reviews)
Rating breakdown 14,386 reviews
5 Stars
12,422
4 Stars
1,552
3 Stars
253
2 Stars
82
1 Star
77
82%of customers recommend this product.
(
442 out of
540)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Smooth but lacking features to justify the price.
on February 17, 2025
Posted by: BaconPersuasion
[This review was collected as part of a promotion.] The s25 ultra behaves smooth however the s pen downgrade and the fact I do the same things on this phone as I did 25 years makes it a terrible value for the price. Ai is great when it worka but feels like an afterthought.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey BaconPersuasion, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy S25 Ultra with us. We would love to help you discover the ways this device can enhance your life every day, and love all of the capabilities. We have provided a link to a great article to help you with the features of the redesigned S Pen. We have also shared a link to the full device manual to assist you with the feature sand aligning the settings to your preferences. Lastly, we have shared a link to the Samsung Support Team if you have any questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! This phone is amazing!
on February 17, 2025
Posted by: 123456789101112
[This review was collected as part of a promotion.] I recently traded in my old s24 plus for the s25 ultra. Boy, oh boy, do I not regret that decision. This phone is super quick, has an amazing battery, the screen is enormous, and it has seamless actions across apps. You will not regret find this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Revolution for AI is here
on February 17, 2025
Posted by: CatANDDogLover10
[This review was collected as part of a promotion.] The new S25 not only reflects the standard of quality Sansung keeps improving upon, but also their ability to take their hardware and software to brand new limits.
The new series allows samsung to maximize the power of innovation via AI, whether its assisting with complex / mundane tasks, helping with someone's day to day interactions, or creating brand new things with their bare hands (or with the help of the S Pen) at any moment and in any place.
Now more than ever im a loyal fan of the Samsung present and future.
The new series allows samsung to maximize the power of innovation via AI, whether its assisting with complex / mundane tasks, helping with someone's day to day interactions, or creating brand new things with their bare hands (or with the help of the S Pen) at any moment and in any place.
Now more than ever im a loyal fan of the Samsung present and future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent upgrade from a S22 Ultra
on February 17, 2025
Posted by: TNmountainGal
[This review was collected as part of a promotion.] I was hesitant to upgrade from my trusty S22 Ultra, but am so glad I did. The Now Brief feature is a great addition, and the Audio Eraser function is amazing when recording in noisy areas! In addition to having a faster processor, I really enjoy the flat screen. While I'd gotten used to the curved screen on my previous phone, the flat screen edge is easier to hold and navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade to Perfection: Galaxy S25 Ultra
on February 17, 2025
Posted by: galaxychingu
[This review was collected as part of a promotion.] I recently upgraded from the Samsung Galaxy S23 Ultra to the S25 Ultra, and I am loving it! The seamless actions across apps make multitasking so smooth, and the Now Brief feature is perfect for quick access to summarized info. The Audio Eraser has been a game-changer for clearer recordings. But what truly stands out is the camera—it's so much better! The improvements in both quality and detail are incredible, making every shot look stunning. Overall, the S25 Ultra is a huge upgrade, and I'm really impressed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from fold 5
on February 17, 2025
Posted by: Mardy1993
[This review was collected as part of a promotion.] The smoothnees of loading amd seamless actions across apps is like butter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Significantly improved my daily routine
on February 17, 2025
Posted by: maozao
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is expected to be a powerhouse, pushing the boundaries of smartphone technology. While raw specifications are important, the key will be in the overall user experience. Refinements in software, camera processing, and battery life, combined with a premium design and cutting-edge hardware, will determine whether the S25 Ultra lives up to the high expectations set by its predecessors. The challenge will be to innovate meaningfully and address any remaining pain points to deliver a truly exceptional flagship experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrading to S25 Ultra
on February 17, 2025
Posted by: Melmel
[This review was collected as part of a promotion.] Features like seamless actions across apps, now brief and audio eraser have make my life so much easier espionage since I can just ask Gemini to do them.
I mostly use my phone for work. It is so much faster now and I have also been able to add all my work apps.
Value
5
Written by a customer while visiting Samsung US