Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,118 Reviews)
Rating breakdown 20,118 reviews
5 Stars
17,264
4 Stars
2,185
3 Stars
386
2 Stars
126
1 Star
157
86%of customers recommend this product.
(
1,094 out of
1,268)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
1
Software is very bad.
on September 15, 2025
Posted by: HAA000
[This review was collected as part of a promotion.] I have note series since note 5 and i had every single model since. my s25 ultra has some tiny annoying glitches. YouTube dont doesn't show YouTube history. Connecting phone wireless android auto and main rear camera is making noise while zooming in &out.
Value
1
Response from Samsung USBy R&R Team, September 16, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not meeting your expectations. We have provided links to a few resources to help you with the apps not functioning and connecting to your car at your convenience. We have also provided a link to the Samsung Support Team to assist you further with the noise you mention hearing when using your camera. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Beast
on September 16, 2025
Posted by: Apple2Sam
[This review was collected as part of a promotion.] Like this mobile mainly for the AI feature. Camera quality is best beast.The anticipated new model is generating significant buzz among tech enthusiasts. Its rumored features promise to elevate the user experience to new heights. Many are eager to see improvements in the camera technology and processing speed. Additionally, the enhanced battery life is a feature that has generated excitement among the user base. Overall, its potential for innovation has many anticipating its release.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best cameras, AI ready, and a full day battery
on September 17, 2025
Posted by: DanLuch
[This review was collected as part of a promotion.] Now everybody asks for my Samsung for taking the groups picture! And I use Galaxy AI on it to instantly create some surprise element in the photo. No one saw it coming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 17, 2025
Posted by: PeteJr66
[This review was collected as part of a promotion.] Does everything I need or want! It's fast so you can use it for gaming or surfing the web. Everyone you could ask for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a Samsung girlie
on September 18, 2025
Posted by: LadyKC
[This review was collected as part of a promotion.] Samsung has yet to disappoint. This model was purchased just over a year ago and still working as good as the day I purchased. Updates have implemented Galaxy AI and I am loving it....just making life easier...I keep finding new features regularly....thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is a true Galaxy Flagship device.
on September 18, 2025
Posted by: Chefschois7
[This review was collected as part of a promotion.] This device quickly wins you over, as a very capable and well built smartphone with all the latest cutting edge technology. The built in Galaxy Artificial Intelligence is present in all aspects of user interfaces. Weather a computer novice or a geek, you will not be intimidated to seek the assistance of the phone's A.I.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera quality and the AI built in phon
on September 18, 2025
Posted by: TheeMorningstarr
[This review was collected as part of a promotion.] I love the camera quality and the AI built in the phone. I love the resolution of the phone and the 120hz of the phone aswell. I love the simple UI samsung has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
flat screen ftw
on September 19, 2025
Posted by: glassman212
[This review was collected as part of a promotion.] best phone ever, now with flat screen, no more round edges! i can finally use glass screen protectors!
Value
5
Written by a customer while visiting Samsung US