Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,300 Reviews)
Open Ratings Snapshot
Rating breakdown 18,300 reviews
5 Stars
15,788
4 Stars
1,985
3 Stars
319
2 Stars
100
1 Star
108
84%of customers recommend this product. 
(
634 out of 755
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great phone
on February 11, 2025
Posted by: Reverend
[This review was collected as part of a promotion.] This phone is great! I don't do much AI stuff, but the audio eraser is amazing! The detail in the pictures I take are phenomenal as well. I cannot wait to use the camera at the Weird Al concert coming to Dallas this year!
The screen does not reflect near as much light as the previous phones, so using it outside in the daylight is much easier.
Losing Bluetooth on the s pen was a little disappointing, but the shutter features can be run on my watch, so no real loss there in my opinion.
Sound quality is great, not nearly as tinny sounding as previous devices. Bluetooth works and pairs easily, and sounds good. Delay between the phone and device is almost completely gone now.
I haven't dropped it yet, so I cannot testify to durability. But it feels solid. And I think it weighs less than the s24 ultra.
I truly enjoy this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PHONE
on February 11, 2025
Posted by: Georgeee
[This review was collected as part of a promotion.] Now Brief is so cool and it makes things easier to see and manage when the phone is locked. Great feature, plus it looks great with the screen locked. 💯
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone overall
on February 11, 2025
Posted by: KelDrs4
[This review was collected as part of a promotion.] Love this phone. Just upgraded from an S22 ultra and wow the new features are amazing. From the now bar to Germini live everything just works as it should. Definitely recommend the S25 ultra if you want the best right now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The s25 ultra is great
on February 11, 2025
Posted by: mars111
[This review was collected as part of a promotion.] Honestly, this is the best phone ive ever used. The battery life can last me all day with ease and the software is just so nice and smooth. The now bar for example is one of the features I like the most because of it being able to give you some information for the rest of your day. The integration between apps is also noteworthy, because of how imbedded AI is into the phone, Gemini and Bixby can weave everything so nicely for you. The audio eraser is amazing aswell because of how useful it is. You wouldnt really think much of it at first but after actually having it, it becomes a crucial feature because of the fact that you can make special videos even more special by removing unnecessary sounds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding device...
on February 11, 2025
Posted by: RichardYFeb25
[This review was collected as part of a promotion.] The screen is easier to see in the daytime & faster processing!
The colors and clarity is improved! Plus, it's thinner than my previous S23.
Everything about it improved and wonderful! It's a true pleasure to operate!
I couldn't be happier!
❤️ My new S25 Ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone Ever
on February 11, 2025
Posted by: Chriswithagalaxy
[This review was collected as part of a promotion.] I love the new now brief that comes with the new s25 series phones it helps me gets things done on time and gets be back on track not to mention the seamless integration with the new ai gemini assistance I can find places to eat and send them to my friends without lifting my finger The best phone I have used
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features
on February 11, 2025
Posted by: Sandman321
[This review was collected as part of a promotion.] Amazing phone and major upgrade for me from the s22 ultra to the s25 ultra. The new features and now brief makes everything easier. The seamless touch and navigation between apps is awesome as well. The camera is great feature as well.
The gaming on this makes it so much more fun and better specially with the battery life lasting long as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still a Standout
on February 11, 2025
Posted by: DylanC
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra retains its status as the flagship smartphone to own
The AI-powered enhancements, an upgraded chipset in a thinner, lighter yet still premium design. Packing the Qualcomm Snapdragon 8 Elite under the hood, I've noticed better efficiency and performance and seamless actions across apps. I appreciate the improved thermals which allow sustained high performance without overheating. My only complaint so far is the S Pen. Removing the Bluetooth is a polarizing choice and one that i don't see the justification for. Overall, the Samsung Galaxy S25 Ultra is undoubtedly a top-tier smartphone, boasting a fantastic display, powerful performance, and a versatile camera setup.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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