Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(5,998 Reviews)
Rating breakdown 5,998 reviews
5 Stars
5,140
4 Stars
718
3 Stars
94
2 Stars
22
1 Star
24
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great product
on March 17, 2025
Posted by: LovetouseS25
[This review was collected as part of a promotion.] Seamless transfer from phone to phone. Long battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on March 17, 2025
Posted by: Wildem
[This review was collected as part of a promotion.] It's very User friendly, not to difficult to figure out and just like the S24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Top of the line!
on March 17, 2025
Posted by: Versatile2Knight
[This review was collected as part of a promotion.] Phone is solid, literally! It feels like a quality piece of work in my hand. It's speedy from app to app, it has the best built in speakers from the other phones I have tried not to mention the S pen is totally helpful for signing docs and other ventures.. when I compared the camera setup to my pixel 9 pro XL I was surprised XL. There was no clear winner when it came to quality. Though the pixel has much lower megapixels it did still hold a candle. I will say though the night time photography on the main shooter on the s25 ultra did seem to pickup more details for sure. Battery life is good! It lasts me all day and I generally take multiple video calls, watch videos listen to music through Bluetooth and more. If you have an s24 ultra? No need to upgrade. Not much difference here
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Similar to the S24, minus some features.
on March 18, 2025
Posted by: TMobile
[This review was collected as part of a promotion.] Most of the main features of this s25 ultra is very similar to the s24 ultra. The camera feels like the same as the 24 ultra with the AI enhancements. The one thing I enjoy is the difference between the MP in ulrawide setup vs predacessor.
The "Now" and " Daily Briefing is a very nice feature to have and to see how my days are planned.
I miss the Bluetooth S-Pen features, was one of my reasons why I decided to go Samsung. I miss being able to use my pen as a selfie stick or using my pen to skip music on Spotify.
If Bluetooth pen was supported, you would've gotten 5 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Phone so far!!!
on March 18, 2025
Posted by: TedInLouisiana
[This review was collected as part of a promotion.] The S25 Ultra is very fast and smooth with excellent battery life. All my data and applications were automatically transferred by connecting my old Samsung to my new one with a USB cable. The Now Brief provides useful information, updated several times each day, and customized to your interests. Google AI is instantly available to search the internet to answer your questions and provide source references. I am also looking forward to instant translation services the next time we visit Honduras. Bixby provides more system oriented help, like "Call Fred Smerd". One of my favorites is automatically mute my phone when I arrive at a location like church, a theater or a doctor's office. The cameras are amazing! Like being able to change lenses, to zoom, at the touch of a button, from super wide angle out to 100x super telephoto.
You can quickly change from 3:4 full resolution mode, with up to 200 mega-pixels, to 9:16 full screen mode. These made it easy and fun to shoot a Mardi Gras parade a few weeks ago, and still catch some of the beads they throw off the floats. I know there are many more features I haven't had time to figure out.
You can quickly change from 3:4 full resolution mode, with up to 200 mega-pixels, to 9:16 full screen mode. These made it easy and fun to shoot a Mardi Gras parade a few weeks ago, and still catch some of the beads they throw off the floats. I know there are many more features I haven't had time to figure out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing phone!!
on March 18, 2025
Posted by: PublicserviceWTH5
[This review was collected as part of a promotion.] This is an absolute POWERHOUSE of a phone. I switched from the Z Fold 5 to this and the features are incomparable. From the 200mp camera and the 100x zoom, to the QHD+ screen and the refresh rate makes for a very smooth and flawless screen and camera setup. The level of customization is uncanny compared to any other phone on the market. One UI 7 is stunning and simple yet elegant and beautiful. 11/10 for this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone of 2025
on February 28, 2025
Posted by: Lovebirds
[This review was collected as part of a promotion.] The seamless actions across apps streamline workflows, allowing for effortless transitions between different platforms. Now Brief provides a convenient way to quickly jot down thoughts and ideas. The innovative Audio Eraser tool lets you refine recordings by removing unwanted background noise. These combined features offer a significant boost in productivity and creativity. Such enhancements make for a truly worthwhile user experience. The smooth texture feels luxurious against the skin. Its lightweight design minimizes strain during extended use. This allows for a more enjoyable and comfortable experience. You'll appreciate the ergonomic design during prolonged periods of activity. It's a perfect blend of form and function.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Less than S24
on February 19, 2025
Posted by: User since S3
It is S24 with the number 25 on it MINUS a usable stylus
Response from Samsung USBy R&R Team, February 20, 2025
Hi there User since S3, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand it can be frustrating to feel that some of your favorite features and usages have been removed. We have provided a link to an article to hellp you with the redesigned S Pen and integrating features in to your usage. WE have also shared a l ink to the full device manual to help you discover hand festures and voice controls you can use as a replacement for some features. Lastly, we have shared a link to the Samsung Support Team if you have any questions. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US