Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,320 Reviews)
Rating breakdown 18,320 reviews
5 Stars
15,803
4 Stars
1,987
3 Stars
319
2 Stars
101
1 Star
110
84%of customers recommend this product.
(
635 out of
759)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Surprised I like it this much
on February 11, 2025
Posted by: Djeijah
[This review was collected as part of a promotion.] I was planning on skipping this year and getting the s26 ultra but I ended up having and trading in my s24ultra (a fantastic phone). I love the feel of the s25 in hand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not too much innovation, only for technical users.
on February 11, 2025
Posted by: S2UsaUser
[This review was collected as part of a promotion.] I don't see too much innovation in this new version of Samsung Galaxy. The AI it's not too developed as other AI in the market. Like, Copilot or Chat got for example. What turns the Gemini AI no too impressive with S25. I wish the AI could work as a virtual assistant, that could access and service on my email, or check my photos, or check my my browser history and etc. I really loved the screen, it's much better than the older version, specially because not get dirty so easily and anti reflective. I think the screen could be bigger in the next version, because to be honest I don't see real reasons to change from S24 to S25. We don't have too much changes to make worthy this financial investment. We need a bigger screen and a better AI in the next version.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Hey there S2UsaUser, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important it is to feel that you have made a good investment in your new device and getting amazing features with an upgrade. We are happy toh ear you are pleased with the enhanced display, and we would love to help you with the additional features of Galaxy AI. We have provided a linkto the Samsung Support Team to work with you one on one to ensure your device operates as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra is amazing! The sleek design
on February 11, 2025
Posted by: BIMD2301
[This review was collected as part of a promotion.] The screen of S25 Ultra is really sharp. I can watch videos and play games with high image quality. The 120Hz refresh rate feature on S25 Ultra is really smooth. I can experience smooth and fast user interface. The screen size of S25 Ultra is really suitable. I can watch videos and play games with great experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm absolutely impressed 👌
on February 11, 2025
Posted by: Angelgirl238
[This review was collected as part of a promotion.] I'm in love😍 with The New Samsung galaxy S25 Ultra!! It is truly, breath taking! The color. The size, like how it feels in my hand. And don't even get me started on the stellar graphics🤯
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this new phone!!
on February 11, 2025
Posted by: Samyfan
[This review was collected as part of a promotion.] The additional of the Gemini button is a game changer!! Love the Ai features!! I have used a Galaxy every year since the introduction (which I still have) the new S25 is my favorite!! Thanks Samsung for continuing to build the best phones on the market!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice handy design and great performance
on February 11, 2025
Posted by: Omi1987
[This review was collected as part of a promotion.] Great performance, nice functions for both work and personal. But sadly S pen is lil bit down grade. But overall and other functions are great to use. As I am a note series user, jumping to S series is not bad this time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
UPGRADED AND DONT REGRET IT
on February 11, 2025
Posted by: TexMex210
[This review was collected as part of a promotion.] Super Easy and friendly phone. Video and photo quality is amazing. Gaming is Cool colors pop out and responsive controls.
Easy to go from app to app. Easy to transfer my information from phone to phone .
Easy to go from app to app. Easy to transfer my information from phone to phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone has amazing apps
on February 11, 2025
Posted by: Choco7
[This review was collected as part of a promotion.] The pictures when you take photos are amazing, the screen y big enough to watch movies
Value
5
Written by a customer while visiting Samsung US